The Hotel Luzern, Autograph Collection

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Luxury
5.0 star property
8.8

Excellent

Elegant escape in city centre

Luxury boutique hotel in the city centre, The Hotel Luzern, Autograph Collection boasts individually furnished rooms with premium bedding and air conditioning. Enjoy amenities like a terrace, multilingual staff, and limo service, ensuring a sophisticated stay.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$495
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

Junior Suite, 2 Single Beds, Park View

  • Park view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio, 1 King Bed, Park View

A modern hotel room with a large bed, a desk with a computer, a TV, and a window with a view of trees.

Deluxe Studio, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

A modern bathroom with a large mirror, white sink, and a bench.

Suite, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Single Beds, Garden View (Garden & Park)

  • Park view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Studio, 1 King Bed, Park View

  • Park view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

A modern bathroom with a large mirror, white sink, and a bench.

Junior Suite, 1 King Bed, Corner

  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds, Park View

A modern hotel room with a large bed, a desk, and a window with a view of trees and buildings.

Deluxe Studio, 2 Single Beds, Park View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Studio, 2 Single Beds, Park View

  • Park view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Balcony, Mountain View (Balcony)

A balcony with two chairs and a table, overlooking a cityscape with buildings and greenery.

Suite, 1 King Bed, Balcony, Mountain View (Balcony)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

A balcony with two chairs and a table, overlooking a cityscape with buildings and greenery.

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Lucerne, The Hotel Luzern, Autograph Collection is in the city centre and near a train station. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Lucerne Town Hall and Chateau Guetsch are two other places to visit that come recommended. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ziplining, rock climbing and hiking/biking trails nearby. Visit our Lucerne travel guide
Map
Sempacherstrasse 14, Lucerne, LU, 6002

What's nearby

  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    5 min walk - 0.4 km
  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    5 min walk - 0.4 km
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    6 min walk - 0.5 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    6 min walk - 0.6 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    15 min walk - 1.3 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    5 min walk
  • Zurich Airport (ZRH)
    65 min drive

Restaurants

  • Starbucks
    3 min walk
  • Burger King
    4 min walk
  • La Bestia
    2 min walk
  • Penthouse
    3 min walk
  • La Cucina
    2 min walk

About this property

The Hotel Luzern, Autograph Collection

  • Luxury boutique hotel near KKL Lucerne
  • Located close to Chapel Bridge and Lucerne Town Hall, The Hotel Luzern, Autograph Collection provides a terrace, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a 24-hour front desk and a lift
    • Multilingual staff, luggage storage and a porter/bellboy
    • Concierge services, a water dispenser and smoke-free property
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with baths or showers and free toiletries
    • 40-inch TVs with satellite channels
    • Recycling, mini fridges and electric kettles

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Frequently asked questions

Is The Hotel Luzern, Autograph Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 100 per accommodation, per stay. A cleaning fee of CHF 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on 7 Nov 2026 start from NZ$495, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Luzern, Autograph Collection?

Limited spots are available.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hotel Luzern, Autograph Collection?

Checkout is at noon.

Where is The Hotel Luzern, Autograph Collection located?

Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of KKL Lucerne, Chapel Bridge and Lucerne Town Hall. Lion Monument and Chateau Guetsch are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Luzern, Autograph Collection Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 117 out of 201 reviews
Rating 8 - Good. 55 out of 201 reviews
Rating 6 - Okay. 19 out of 201 reviews
Rating 4 - Poor. 9 out of 201 reviews
Rating 2 - Terrible. 1 out of 201 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and in a good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an excellent experience! The hotel staff were so friendly & helpful. The room was beyond comfortable with AC, a wonderful bed, black out shades, a Nespresso machine, robes & slippers, complimentary waters, excellent water pressure, +++. Perfect location for exploring the Old Town & great restaurants.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service.

This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The A/C wasn’t working, and it was very uncomfortable to sleep at night. We went to Pfistern for dinner, but they said they didn’t have any reservation for us, even though the hotel had assured us they called. Anyway, overall it was just an okay experience. The staff was friendly, though.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Modern artsy hotel, along with a complementary upgrade for being a Marriott member
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Other than good location, there is very little to like about this property Just one very small elevator which only fits two people and two suitcases, mediocre breakfast, poor quality towels, tv in the room which is not centered and does not pivot Tiny shower, where you can barely move. Grossly overpriced!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

No hot water

Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficile de faire la grâce matinée, l’hôtel étant située à côté d’une église (son des cloches dès 7 am).
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Design pur

Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent helpful and friendly staff

The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel. Chambre spacieuse et deco branchée et moderne. Personnels tres accueillants.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요

카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déplorable nous avons dû quitter l'hotel

Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel. Le design est pas mal, mais le niveau de propreté totalement négligé. Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore. Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel different concept.

It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
einzigartige Architektur ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi designhotel met bijzondere sfeer op perfecte locatie. Jammer dat het ontbijtje (30 Chf) zo magertjes was. Met fabrieksjus. Echt dissonant. Dus gewoon daar gaan slapen en in het sfeervolle luzern gaan ontbijten
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다

깨끗하고 루체른 역에서 가까워서 좋습니다.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren rundum zufrieden. Service war zuvorkommend die Zimmer sauber
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Disliked: Room comfort
+ sehr gutes Essen im Bam Bou + Lage (gleich neben Bahnhof) + Buskarte ist im Preis inbegriffen -Spinnennetz an Decke und unsaubere Wände -Komfort des Zimmers war zu bemängeln -Roomservice kam ohne anzuklopfen ins Zimmer (wurden dadurch geweckt) -Lärmpegel im Zimmer (Strasse hörte man sehr gut)
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的飯店

非常好的飯店，設備新又乾淨，房間又大，離火車站10鐘內的路程，飯店不大不會太多人。
Stayed 1 night in Dec 2018