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Terrace/patio
Terrace/patio
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Guest reviews

4.3/5 Excellent
285 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Restaurant
  • Business Services
  • Bar

Map

Explore the area

Popular LocationRosengart Collection1 min walk
Popular LocationLucerne Town Hall2 min walk
Popular LocationChapel Bridge3 min walk
AirportZurich (ZRH)51 min drive

Choose dates to view prices

  • Double Room (City Facing)

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsDouble Room (City Facing)
  • Double Room, River View

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 2
    More detailsDouble Room, River View
  • Double Room, Balcony, River View

    4.5/5 guest room rating

    Room amenities

    • 15 sq m
    • River view
    • Sleeps 2
    More detailsDouble Room, Balcony, River View
  • Double or Twin Room, 1 Double Bed with Sofa bed, River View

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • River view
    • Sleeps 3
    More detailsDouble or Twin Room, 1 Double Bed with Sofa bed, River View
  • Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • River view
    • Sleeps 3
    More detailsDouble or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Lucerne

Located in Lucerne, Des Alpes Luzern is in the city centre and near the boardwalk. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument.

Visit our Lucerne travel guide
Map
Popular Location

What's nearby

  • Rosengart Collection - 1 min walk
  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • KKL Lucerne - 7 min walk

Getting around

  • Lucerne Station - 6 min walk
  • Geneva (GVA-Cointrin Intl.) - 155 min drive

About this property

Des Alpes Luzern

3-star hotel, walk to Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 45 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and free newspapers. Other amenities available to guests include hairdryers, safes and showers.
Des Alpes Luzern offers 45 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Discounted parking nearby

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per day
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Hotel
Des Alpes Lucerne

Frequently asked questions

Can I cancel my reservation for free at Des Alpes Luzern and receive a full refund?
Yes, Des Alpes Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Des Alpes Luzern cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Des Alpes Luzern?
As of 15 Jul 2020, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on 16 Jul 2020 start from NZ$305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per day.
How much is parking at Des Alpes Luzern?
Des Alpes Luzern doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Des Alpes Luzern located?
Located in the heart of Lucerne, this hotel is steps away from Saint Peters Church and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 6 minutes by foot and Werftestrasse Luzern Station is 12 minutes.

Guest reviews

Overall score and ratings for Des Alpes Luzern

4.3
Excellent
5 - Excellent
140
4 - Good
100
3 - Okay
30
2 - Mediocre
12
1 - Poor
3
4.4
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

location is great, the room with a view to the lake is definitely the best choice

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location. Great restaurant and lots of freebies.

Stayed 2 nights in Dec 2019