Top Hotels Near Lovejoy Day Spa & Shop in New Orleans from NZ$95

"The entire staff was helpful and friendly. The breakfast was pretty good too. "

"When "

"Good location"

"Stay was great. This is where we stay any time we go anyway "

"Friendly and knowledgeable staff- great location to all the activities I wanted to participate in. "

"No"

"Was comfortable "

"The only positive thing I can say about this hotel is that the staff was nice. Unfortunately, everything else about my experience was very disappointing. My room had blood stains on the bed, which was extremely unsettling. There was also no refrigerator or microwave, which I needed for my child’s milk and food, and the A/C did not work at all. The rest of the property also seemed poorly maintained. The elevator barely worked, and I overheard another guest complaining that her window would not close. That raised a serious safety concern, especially since the rooms open directly to the outside where other guests are walking around. What concerned me most was how unsafe the property felt overall. In the three hours I was there, I saw several people wandering around both outside and inside the hotel who made me uncomfortable. Because I was traveling with my child, I did not feel comfortable staying and had to book another hotel at the last minute, which ended up being much more expensive. When I asked for a refund, I was told to contact Hotels.com because the rooms were non-refundable through the hotel. I reached out that same day, and the representative marked my case as urgent. She told me I should hear back within 24 hours or within 1–3 days. We spoke on Thursday, and by Sunday I still had not heard anything. Overall, this was a very frustrating experience and I would never choose to stay here."

"This hotel was so clean and amazing amenities. It's in a convenient area 15 mins from the city and every store or restaurant you can think of. I would highly recommend this hotel. ⭐⭐⭐⭐"