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Capital Urban

3.5 star property
Modern comforts await near the airport with an outdoor pool for cooling off and two lively bars for unwinding after a day of city exploration

Choose dates to view prices

Capital Urban, near the airport, is a perfect base for city sightseeing. Enjoy a swim in the outdoor pool, then head to one of the two bars or the restaurant for breakfast. The property offers high-speed WiFi and dry cleaning services, with staff ready to assist with any needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Capital Urban

  • Hotel near the airport
  • At Capital Urban, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Full breakfast (surcharge), 2 meeting rooms and wedding services
    • Luggage storage, a reception hall and a front desk safe
  • Room features
  • All guest rooms at Capital Urban feature comforts, such as private pools and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Private gardens, wardrobes/cupboards and separate dining areas

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for MXN 400.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: MXN 750
  • Christmas Day (25 December) Gala Dinner per child: MXN 450 (from 4 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 750
  • New Year's Day (1 January) Gala Dinner per child: MXN 450 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: MXN 750
  • Valentine's Day (14 February) Gala Dinner per child: MXN 450 (from 4 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 151 to 230 for adults and MXN 100 to 200 for children
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 400.0 per night
  • Hosted evening meal: MXN 490

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Capital Urban have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Capital Urban pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much is parking at Capital Urban?

Self-parking is free at this property.

What time is check-in at Capital Urban?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Capital Urban?

Checkout is at noon.

Where is Capital Urban located?

Situated near the airport, this hotel is within 1 mile (2 km) of Fatima Hospital, 27 of September Square and Church of the Sacred Heart. Casa del Centenario and Valle del Fuerte Regional Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.4

Cleanliness

7.6

Amenities

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Made reservation through Expedia but front desk had no record of it. They found me a room and honored the Expedia price. Great restaurant on site that will deliver food to your room.
Stayed 1 night in May 2023
Verified

6/10 Okay

Kara

Liked: Cleanliness, property conditions & facilities, room comfort

nice place to stay but dining not very satisfying!

Stay in hotel was good. Unfortunately, hoping for a great meal I decided an expensive (Approx. $78.00 American Money) Steak Dinner Meal and it was 85% fat and i couldn't eat any of it. No discount, refund or no one other than receptionist that would confirm or talk to me regarding the payment and loss of meal.
Stayed 1 night in May 2024
Verified

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities

No Hot Water!!!

No hot water, rats droppings, plastics in our food we ordered at the restaurant. Bed uncomfortable, no remote for television.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness
Mui bien
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

alma Patricia

Liked: Staff & service, property conditions & facilities, room comfort

Agradable lugar

Hola muy bien muy cómoda la habitación solo faltó un poquito de limpieza bajo la cama.pero todo excelente y muy bonito lugar
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Isaura Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Esta muy bien super limpia la hbaitacionhacen caso a todo detalle,cerca de avenida principal y centrica a muchos lugares
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jesus Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

ROBERTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cancelaron por que se le hizo barata la tarifa por la demanda de la Expo a la que asistimos, Trplicaron el precio por noche, pero ya tenéis cancelada mi reservación y me lampodian respetar si aceptaba la nueva tarifa
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
familiar, sin ruido, centrico
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Dianne Michelle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Demasiado caro para lo que ofrece, mal servicio. La piscina no servía y ni siquiera nos avisaron, sin embargo, pagamos por ese servicio. Nos querían cobrar $250 por un Sándwich. Definitivamente no lo recomiendo ni volvería a ir, para su costo hay mejores opciones.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Andrea

Pool wasn´t available

The pool was closed and in this weather, that´s critical. I complained and they did nothing about it.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Alfredo

Liked: Cleanliness, staff & service, room comfort

Hay mejores opciones.

El hotel ya está muy deteriorado. En el rango de precios hay mejores opciones en la ciudad. Uno de los atractivos es la alberca, sin embargo está totalmente emohecida, verde, ni siquiera considerar meterse.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was not good pillows The same. very dirty Alot of mosquitos in the room the floor was dirty
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo lo que puedes esperar de un hotel

El estacionamiento se encontraba exactamente frente al cuarto. Todo en la habitación estaba perfectamente limpio y ubicado. Los restaurantes de primera. El check in rápido y preciso y el personal excelente. No había ruidos molestos en absoluto.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

I V O N N E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Maria Jesica Yasmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021