Exterior detail

Reviews of Inca Hoteles

3.5 out of 5
Inca Hoteles
Avenida Argentina Oriente 11, Los Andes, Los Andes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 73 out of 115 reviews" "
Rating 8 - Good. 35 out of 115 reviews" "
Rating 6 - Okay. 5 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and excellent service
The front desk staff spoke excellent English, which was a help for my poor Spanish skills! The hotel was clean and comfortable and our room had a nice view of the garden. The air conditioner was excellent! Parking was easy and safe. Breakfast had a good variety.
Stayed 1 night in Jan 2024

6/10 Okay

Katherine

Travelled with partner
Disliked: Staff & service
The shower had VERY low water pressure and at full hot it was just barely warm. Housekeeping did not clean our room after the first night and the front desk insisted it was our fault even though we left the “clean room” sign on the door. When we returned, someone had turned the sign around. The front desk said I needed a picture of the sign as we left it, so they refused to clean the room. The pool water was dirty and algae was on the bottom and sides. There’s pre but I think this is enough to give you an idea of the hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jorge

Business traveller
Liked: Amenities
Stayed 4 nights in Jan 2024

8/10 Good

Darry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice and very professional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like one of the few modern Hotels in Los Andes area. Staff was great. Highly recommend.
Stayed 3 nights in Aug 2019
Response from cecilia on 2 Sept 2019
Thank you so much for sharing your experience with us!

10/10 Excellent

Erika Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I love this hotel! Very clean, comfortable rooms, nice common areas. The included breakfast has a good selection of foods; there is also an on-site restaurant and bar that are open until late. The front desk staff was extremely nice and friendly, and very helpful. There is convenient and safe parking. We didn’t use the pool because it was winter but it looked nice and clean. The location is very convenient to the town center, with a lot of restaurants and bars within a short walk. I would definitely stay here again.
Stayed 1 night in Aug 2019
Response from cecilia on 26 Aug 2019
Thank you very much for your comments! We hope to see you soon.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rest stop
Staff is great, close to the main town. Walkable and safe, wish the pool was heated.
Stayed 1 night in Jul 2019
Response from cecilia on 30 Jul 2019
Thank you so much for your comments! we really appreciate them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Cecilia on 28 Jul 2019
GRACIAS! felices de que nos haya elegido para su estadía en Los Andes! Lo esperamos en otra oportunidad.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Very difficult to connect to their WiFi and needed to use the hotel computer for internet.
Stayed 1 night in Jun 2019
Response from Cecilia on 10 Jul 2019
Thank you so mucho for your comments! We' really appreciate them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Cecilia on 10 Jul 2019
Thank you very much!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very friendly and cooperative staff welcoming us even though we were early.. Provided extras for 6 month baby.
Stayed 1 night in Mar 2019
Response from Cecilia on 10 Apr 2019
John! Thank you very much for your comments. We are happy to have you with us! Hope to see you soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place
Stayed 1 night in Jan 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopping off stop for sking Portillo along with a good breakfast. Front desk lady on morning shift spoke great English and is a great help.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Aug 2018

10/10 Excellent

Lauren

Comfortable and consistent
I’ve stayed here multiple times and front desk always kind and efficient, room very clean, reliably delicious breakfast included, welcome drink and comfortable beds. Bonus this year is new hairdryers that are a step above the normal weak ones you find in hotels!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Ana, Bogotá, Colombia

Liked: Cleanliness, property conditions & facilities, room comfort
Probably the experience would have been much better if we had been able to have a mountain view room, although the view to the garden was pleasant.
Stayed 1 night in Aug 2018

10/10 Excellent

Hank, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities. Friendly staff
We were visiting wineries and enjoyed the restaurant here as well as the hotel.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling Chile
Well run hotel with pleasant staff, good food and tastefully decorated.
Stayed 2 nights in Jan 2018

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

6/10 Okay

VIVIEN

Liked: Cleanliness, property conditions & facilities
the receptionist does not speak english

10/10 Excellent

Michael, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in los andes
Great service, great staff, great place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Managed, Clean, Good Restaurants
The employees at the front desk were efficient and friendly. The rooms were clean and comfortable; however, the AC system in one of our two rooms was very noisy. The restaurant across the parking lot was convenient and very good. The complimentary breakfast served at the hotel was above average. We would stay there again, and I recommend it to others.

6/10 Okay

Geoffrey, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but Loud
Staff was very nice; however, hotel was extremely noisy. Any conversation or noise in the corridor can be heard in every room on floor. Breakfast was decent.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet place for bussiness and family trip
Stayed 1 night in Mar 2024

10/10 Excellent

Patricio

Stayed 1 night in Feb 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, muy limpio y comodo....
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2023

10/10 Excellent

Iván Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Sep 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ruben Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

waldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Lautaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención de excelencia
Destaco la buena disposición de todo el personal, cosa que desgraciadamente se ve cada vez menos en nuestro país
Stayed 2 nights in Feb 2023

10/10 Excellent

sandra

Stayed 1 night in Jan 2023

10/10 Excellent

PAULO

Stayed 1 night in Jan 2023

8/10 Good

Miguel

Stayed 1 night in Jan 2023

10/10 Excellent

Raimundo

Stayed 1 night in Sep 2022

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Carlos Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

2/10 Terrible

Gustavo Andres

Stayed 2 nights in May 2022

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchas todo muy limpio y tranquilo excelente atención con los pasajeros
Stayed 1 night in May 2022

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a new hotel, with a friendly staff on a good location. We walked to the plaza de armas where found a nice restaurant. Rooms were good but a bit noisy as early in the morning you could hear people leaving their rooms. Breakfast was a bit simple with a lack of fresh fruit. we enjoyed the pool.
Stayed 1 night in Apr 2022

8/10 Good

Maria Paola

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien salvo no tenía vasos en el baño o frigobar en la habitación falto mínimo botellas con agua y free
Stayed 1 night in Oct 2021

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable, buena relación precio calidad
Una estadía muy agradable, buen desayuno, buena atención.
Stayed 1 night in Oct 2021