Lord's Park Tours and Activities

We had a 3 night stay. First, the ugly part. Housekeeping picked up the room and made the beds after the first night. After the second night, they only made one of the 2 beds and did not pick up anything and did not provide additional towels. With no towels on the third night, we called the front desk to ask them to please bring some up. They said they were out of towels and could not accommodate us. Are you kidding me? No towels in a several 100 room hotel???? The front attendants were very aggressive and very rude. We asked for a manager that night and the next morning but they would not let us talk to them. Besides the hotel part, the dining was okay, except that they only have one easier and one cook on Monday mornings, so they would only seat 1 table at a time, thus we did not eat there that morning. Some of the wait staff was good, some were terrible and rude. Good was okay. Casino was fun. It even had a non smoking area but it is located upstairs in a corner where all the cigarette smoke went. Not sure who thought that through???? Good thing was that 3 of the 11 of us hit a $750 slot jackpot. This is just a story from the road for us, enjoying family time immensely bi matter the surroundings.