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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Interior
Junior Suite, 1 King Bed, Non Smoking
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$154
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown London, a neighbourhood in London, Sandman Hotel & Suites London Downtown is in the entertainment district and near the airport. Western Fair District and Western Fair Entertainment Centre are local attractions and those in the mood for shopping can visit Citi Plaza Mall and Covent Garden Market. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Harris Park. Spend some time exploring the area's activities, including cross-country skiing and snowboarding.
Visit our London travel guideOpens in a new window
Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km
  • University of Western Ontario - 8 min drive - 3.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens
You can look forward to free full breakfast, dry cleaning/laundry services and a fireplace in reception at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), multilingual staff and a lift
  • A 24-hour front desk, ATM/banking services and 1 meeting room
  • A computer station, a water dispenser and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 24 Aug 2025 start from NZ$154.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites London Downtown?

Self-parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery and Budweiser Gardens. University of Western Ontario is 2.4 mi (3.8 km) away. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

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Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1299 reviews
Rating 8 - Good. 406 out of 1299 reviews
Rating 6 - Okay. 279 out of 1299 reviews
Rating 4 - Poor. 119 out of 1299 reviews
Rating 2 - Terrible. 115 out of 1299 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mahemud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, very reasonably priced and excited value.
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel as always.
Stayed 1 night in Jul 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy and affordable place for a business trip.
Stayed 1 night in Jul 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Hotel was all that we needed. Very friendly front desk staff when we checked in. Rooms clean but carpets could be cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room cool and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Harshika

Liked: Cleanliness, staff & service
It was a great hotel however, the area surrounding the hotel seemed unsafe
Stayed 1 night in Jul 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Everyone said it was going to be a dump, but it was completely fine.
Stayed 1 night in Aug 2025

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly, would stay again.
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast option for stay. Staff was willing to accommodate extra late checkout for small additional cost
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Dry comfortable and affordable. Very good free breakfast. Great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ismail

Liked: Amenities, property conditions & facilities
Nice and clean place but breakfast can be better. Also parking is not included.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times during various renovations. While it does not look like much from the outside, the rooms are nice, clean, and modern. Since they also include a breakfast and often $100 or more less than the nearby Delta or Hilton they are our goto when we need a room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
I liked that it was within walking distance to the venue we went to. The room was clean and the staff were nice
Stayed 2 nights in Jun 2025

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Cleanliness
Homeless shelter right beside.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly nd helpful
Stayed 2 nights in Jun 2025

8/10 Good

Nasiruddin

Liked: Amenities, property conditions & facilities
Clean and good Breakfast , but parking cost for Guest is high , even it should omitted .
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
The staff was pleasant. However i did find a hair in my soapdish in the washroom. The area around the property is infested with homeless ppl and addicts so for that i wouldn't recommend. All in all i had a gd stay
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness
As always, a great hotel that treats you well. Great restaurants and oubs within walking distance.
Stayed 1 night in May 2025

8/10 Good

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean oasis in a sad area. Restful sleep.
Stayed 2 nights in Jul 2025

6/10 Okay

Farheen

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff was friendly and courteous- five stars for the young lady at the front desk. The hotel and room was average - it met expectations. It was clean but just a little bit run down. Average, self-serve breakfast was appreciated. We had a comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good housekeeping staff
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful 🙂 very acommodating i would definitely recommend
Stayed 3 nights in May 2025

8/10 Good

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were very friendly and helpful. I would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities
This is a decent hotel stayed there for an event at Western University. London Ontario is not very walkable however there were restaurants and shops in the nearby area. Room was small but had all the amenities. Breakfast was limited but an apple / orange is a good way to start your day. Parking is convenient but limited. Would stay again if I need to go to London Ontario.
Stayed 1 night in Jun 2025