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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Sandman Hotel & Suites London Downtown welcomes guests in the heart of the city with a free full breakfast and a cozy lobby fireplace. Visitors can use the high-speed WiFi, take advantage of the business center, or head out to explore nearby Budweiser Gardens.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
The current price is NZ$171
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Centennial Hall - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens
You can look forward to free full breakfast, dry cleaning/laundry services and a fireplace in reception at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a 24-hour front desk and luggage storage
  • A front desk safe, a lift and ATM/banking services
  • A TV in reception, a computer station and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 23 Nov 2025 start from NZ$171.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites London Downtown?

Self-parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery and Budweiser Gardens. Citi Plaza Mall and London Convention Center are also within 10 minutes. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

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Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 427 out of 1365 reviews
Rating 8 - Good. 408 out of 1365 reviews
Rating 6 - Okay. 287 out of 1365 reviews
Rating 4 - Poor. 131 out of 1365 reviews
Rating 2 - Terrible. 112 out of 1365 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay, affordable rooms, clean, great staff and a nice breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Great staff, the rooms are a bit tired, but very clean and quiet.
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pleasant staff and comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and courteous even though they had a huge line up of folks checking in when we arrived. She was absolutely stellar!
Stayed 1 night in Nov 2025

10/10 Excellent

Rukshika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean room, staff were friendly, breakfast was good.
Stayed 2 nights in Sep 2025

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness
Convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 1 night in Aug 2025

6/10 Okay

Gaetano

Average hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy. Front desk very helpful. Room was overcrowded but still ok. Breakfast could be upgraded but ok.
Stayed 1 night in Nov 2025

10/10 Excellent

Athema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
The room was very clean. The staff were vey friendly and professional. The restaurant across the street the Morrisey House was great place for a meal.
Stayed 1 night in Oct 2025

10/10 Excellent

Art

Liked: Staff & service, property conditions & facilities
Fine. Room met all my needs for an overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service
Great staff, facilities in fairly good shape, clean, location is convenient but sketchy.
Stayed 1 night in Oct 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a quick evening visit to London. The hotel was close to our destination, the room was clean, and the staff were very friendly. Breakfast was substantial.
Stayed 1 night in Oct 2025

4/10 Poor

Lina

Disliked: Amenities, property conditions & facilities
A budget hotel and it would likely be just ok f it wasn’t next to a shelter where people are clearly using stand just outside and accost you for money. The hotel itself is largely bare bones, everything from service to food is sparse. Pricing is decent and cleanliness of the room is ok, making it a reasonable choice if you have to be close by in downtown London.
Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
We had a nice visit, very convenient location and great access to underground parking.
Stayed 4 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Had no juice but got to stay an extra hour after checkout for free
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities
Rugs will be rugs and everything else was great with a city view. , I WILL BE BACK
Stayed 1 night in Nov 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staffs.
Stayed 3 nights in Oct 2025

8/10 Good

Mahemud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, very reasonably priced and excited value.
Stayed 1 night in Jul 2025

8/10 Good

Bryce

Liked: Staff & service, amenities
Location a little sketchy, rugs all need replacing, otherwise hotel nice, breakfast setup quite good
Stayed 1 night in Sep 2025

10/10 Excellent

Marijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The complimentary breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Decent hotel, crackheads litter the outside. It also seemed like they are housing refugee families
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Nov 2025