London Borough of Ealing Holidays from NZ$1,631

Excellent location and good value for money accommodation. Room was well equipped with modern facilities

Good size room for London, and the bed is very comfy. The hotel is in a great location 2mins away from Victoria station. Hotel is being renovated so the rooms are all new and clean. The breakfast was really good, I’m not a fan of Buffett breakfasts but this was the best I’ve had for a while’s

Overall good stay. Room was clean and bed was comfortable. Breakfast was including and was very good. Great location.

This was one of the best hotels I’ve ever stayed in. Every member of the staff was extremely welcoming, helpful, and friendly. They were always willing to offer recommendations for restaurants or things to do, and would even help arrange a taxi. When we checked in, we were greeted immediately, offered water, and then promptly shown to our room. The rooms were each unique and cozy, which really encouraged you to enjoy all the different spaces the hotel had to offer to relax. Their menu was also really good—especially the breakfast options—and they even offered a really nice afternoon tea. We were traveling to visit the Hawaiian Kingdom exhibition at the British Museum, and it was literally right around the corner—not even a 5-minute walk. We were also conveniently close to several shops and restaurants, all within a few minutes walking. Even some I visited in SoHo tweet only a 15–18 minute walk, or a quick cab ride if walking isn’t possible for you. I wish I could name everyone on the staff who made such an impression, but I didn’t catch all of their names. Tudor, Marta, and the two evening bartenders were all fantastic—but truly, everyone I encountered at the hotel was. If I’m ever back in London, I will definitely be staying here again.

Great lobby and lounge, however the rooms & hallways were dingy with a foul smell. Rooms are extremely small. With the pub next door there is no chance of sleep… We found the front desk staff and bar staff to be incredibly cold/rude. I travel with medication that requires refrigeration. Given no refrigerator in room, I was told I could turn it over to them, versus them providing an ice to maintain its temperature. Better choices in Soho exist.