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The Empire Hotel & Spa

4.0 star property
Victorian hotel with 2 restaurants and full-service spa

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Photo gallery for The Empire Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Lounge
Gym
Bar (on property)
Front of property – evening/night
The Empire Hotel & Spa, located seaside, offers rejuvenating body treatments and aromatherapy at its onsite spa. Guests can relax by indoor and outdoor pools, dine at two restaurants, and use in-room WiFi. Past visitors consistently praise the hotel's attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Spa

The on-site spa has a variety of ways to help you relax. The property's spa offers hot stone massages, prenatal massages, and Swedish massages. Types of treatments available include aromatherapy, facials, and manicures/pedicures. Other on-site facilities include a steam room and a sauna.

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
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Showing 1 of 1 room

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Llandudno, The Empire Hotel & Spa is near a train station and near the beach. Eryri National Park and Great Orme Country Park reflect the area's natural beauty and area attractions include Pen-y-Dinas Hillfort and Bodafon Farm Park. The Cayley Promenade and Conwy Water Gardens are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons and skiing, or try out other outdoor activities such as snow tubing.
Visit our Llandudno travel guideOpens in a new window
Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Great Orme Country Park - 14 min walk - 1.2 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Llandudno Station - 12 min walk
  • Manchester Airport (MAN) - 79 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • Wildwood Kitchen
  • ‪Caffè Nero - ‬5 min walk

About this property

The Empire Hotel & Spa

Upscale hotel near Conwy Castle
You can look forward to free full breakfast, a terrace and a bar at The Empire Hotel & Spa. Treat yourself to a massage, a body treatment or aromatherapy at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • A porter/bellboy, a computer station and smoke-free property
  • Massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empire Hotel & Spa?

Self-parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Checkout is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps away from Llandudno ski slope and Great Orme Tramway. Llandudno North Shore Beach and Seilo Welsh Calvinistic Methodist Chapel are also within 5 minutes. Llandudno Station is 12 minutes by foot.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 348 out of 531 reviews
Rating 8 - Good. 135 out of 531 reviews
Rating 6 - Okay. 43 out of 531 reviews
Rating 4 - Poor. 4 out of 531 reviews
Rating 2 - Terrible. 1 out of 531 reviews

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of seating area. Hotel was very clean. Staff were friendly and helpful.
Stayed 7 nights in Aug 2025

8/10 Good

jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is everything in Llandudno and guaranteed this here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tea and coffee machines could have been accessable anytime However the rooms were well stocked with tea and coffee and the cups pots and coffee pots were a great size
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Stayed 3 nights in May 2025

6/10 Okay

christopher

Liked: Staff & service, property conditions & facilities
Firstly when i checked in they gave me a very small room it was bot the room i booked ,i told the reception it was the wrong room and i was told all the rooms was standard ,i showed the room i went for on expedia.co.uk it was a much better room ,she trid to contact expedia.co.uk but they would not answer, so she tried the owners and they wanted to refund me but i did not want that because i wanted my holiday, then she offed me another room which was bigger and i had to except that,the porter told me it was for another couple but they would get the smaller room ,it looks like work out these rooms as first come first serve,i was very disappointed about it all but it didn't spoil my holiday
Stayed 7 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good position
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empire & spa hotel

First stay at the empire and one of the best stays I ever ever had what a wonderful hotel & spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a No.72 room because it is larger than a standard. They allocated me a standard room
Stayed 4 nights in Jun 2025

8/10 Good

Gwenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Lovely hotel friendly staff and comfortable room although a little small bed was a queen size but very comfortable Friendly cleaner greeted us every morning on the second floor Nice ambiance in the evening witha nice touch of a piano playing lovely environment to relax and have a drink Convenient location including parking
Stayed 2 nights in Feb 2025

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - right place with parking

Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely would definitely stay again

Lovely hotel very friendly, comfortable bed and breakfast cooked to order
Stayed 3 nights in Jan 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Everything about the stay was superb.
Stayed 5 nights in Oct 2023

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024