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Reviews of Hampton

3 out of 5
Hampton
Temple Street, Llandrindod Wells, Wales

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 123 reviews" "
Rating 8 - Good. 53 out of 123 reviews" "
Rating 6 - Okay. 22 out of 123 reviews" "
Rating 4 - Poor. 8 out of 123 reviews" "
Rating 2 - Terrible. 9 out of 123 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Victor

Liked: Staff & service
it was central for most thing in central Wales
Stayed 1 night in Apr 2024

8/10 Good

Llinos

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Sylvia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had 3 rooms with our booking and none had woking heating on the coldest week end of the winter. Kettle didn't work so couldn't even heat my hot water bottle!!
Stayed 1 night in Jan 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay. Problems with radiator not working and no tv signal in the room. However staff were very helpful in trying to help and we had a portable heater put in the room
Stayed 2 nights in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was really good the new restaurant was excellent all staff are friendly and helpfull we will be back again next year
Stayed 2 nights in Nov 2023

8/10 Good

Nic, SWINDON

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable nights stay. Staff all very welcoming and dog friendly too which was a bonus. Central for the town and surrounding areas. Nice find
Stayed 1 night in Nov 2023

4/10 Poor

Carl

Business traveller
Disliked: Cleanliness, room comfort
Dont go Budget, unless you like to rough it.
The reception, Bar and dining areas of the hotel do not reflect the dire accommodation that you face on your arrival on the floors of the bedrooms, chipped paint, over paint on door architraves, brown carpets on stairs and hallways, then the grey bland interior of the bedrooms, no heating on in the room, mildew on the shower cubicle mastic, room 16 which I stayed in had no aerial connection to TV, had to boil kettle on bedside cabinet as no plug near to trolley, Cooling system fan was located outside bedroom window, the drone was horrendous and to top it off the room stank of cigarette smoke? This hotel came up towards the top of the search for hotels in the area, didn’t read the reviews just booked as it had gained 3/5 on trip advisor, I can see why it is only a 2* hotel. The breakfast was tasty and you could help yourself to teas, coffees, cereals, fresh juices which saved a bit of the disappointment on the room.
Stayed 1 night in Nov 2023

8/10 Good

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
We booked a twin room but was given a room with a double and single, which was great. The double bed was reasonably comfy. The room was basic but clean. The freshly cooked breakfast was very good. Considering we paid £66.60 the hotel was good value for money. Its smack in the middle of town with easy access to the station.
Stayed 1 night in Nov 2023

6/10 Okay

darren

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dog friendly
We stayed here because we needed somewhere to crash before the dog show at Bluith wells. We were worrying that our boys would be noisy and disturb other guests. They behaved impeccably. We were put at rest after hearing other dogs with guests. Beds were super comfy and the room basic. It had all we needed. Breakfast was a treat with a full english and plenty of coffee. Ideal location for walking the dogs by the lake. Aldi and Tesco close by. 15 min drive to showground. All in all a very pleasant stay at this friendly hotel
Settled in nicely
Llandrindod Wells lake
Stayed 1 night in Oct 2023

2/10 Terrible

Jakki

Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely NOT as per the picture on the website. There were three singles, as requested but no room to swing a cat! Not a single coat hanger but I suppose that was un-necessary, as there was nowhere to hang anything! Only one towel ring in the bathroom. Tiny shower with luke-warm hot water. Shabby room with shabby furniture with filthy vallances on the beds. Broken lid on kettle. Sash window had no safety stops. Carpet in hallway was stained greasy and dirty. Wifi connection was hit and miss. The only good part about the place was the food was adequate in the Restaurant. The staff were ok. We would never stay there again and it was overpriced at £97 for the room which included breakfast but as only two of us stayed in the end, we were overcharged in that respect. JUST AWFUL!
Stayed 1 night in Oct 2023

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog show
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton
The hotel was clean and tidy, the decor a bit dated but overall a pleasant stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Listening is Caring
Wouldn't book this place ever again! Talk about lack of hospitality, you would think calling the hotel to let them know you are running late would guarantee your stay! No it doesn't I was left out and cold would not check me in
Stayed 1 night in Oct 2023

8/10 Good

Janice

Liked: Cleanliness, staff & service
Friendly helpful staff
Staff very friendly and helpful. Fantastic fish and chips evening meal and wonderful breakfast Small but clean room. Bed and pillows not the best.
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Business traveller
The Hampton was cheap and cheerful. The chocolate coloured carpet was stained leading to my room. The decor in the corridor left a lot to be desired. Everytime a corridor door opened it made your room door sound like someone was going to burst in. The bathroom smelt like cigarettes. The food I ordered one evening was very poorly presented, looked like it had been slapped on the plate. The curtains in the room were too heavy for the flimsy hooks holding them on the rail and came off every time you opened/shut them. The door to the corridor looked like it needed a good clean. HOWEVER, I could not fault the staff, they went over and above to assist and were all pleasant.
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disgusting
This 'hotel' was so awful we did not stay after seeing the room. This was despite having paid and not being refunded. The room was so dingy and horrible we pulled back the sheets to find blood and urine on the mattress. On raising the concern with staff we were told we could have a different room but all rooms were the same ie vile. Do not book!
Stayed 1 night in Sep 2023
Response from Manager on 13 Oct 2023
Absolutely untrue, our rooms are clean and tidy exactly as advertised, Entitled springs to mind.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staff were friendly, served full English breakfast. Hotel was old and needed renovation. Bathroom floor was extremely uneven and room was grim. Hotel was a bit creepy to be honest. I wouldn’t want to roam the hallways alone at night 😅
Stayed 1 night in Aug 2023

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
Stayed 1 night in Aug 2023

8/10 Good

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, comfortable central hotel
Great staff, small but clean rooms and a comfortable bed. Lively bar with free pool table.
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DOG SHOW
Stayed 1 night in Aug 2023

6/10 Okay

Alan

Liked: Cleanliness, staff & service
The pleasant young owner is trying hard to make a success of this place. All of the staff I met were friendly and very helpful. A little bit of attention to detail would'nt go amiss. Milk, juice and butter cartons on the breakfast bar are not particularly inviting, but the full cooked breakfasts are good. The closers on the fire doors need adjusting so that they don't slam, which in turn caused my bedroom door to rattle. Overall a decent place to stay but, with just a few small tweaks, could be much better.
Stayed 3 nights in Aug 2023

8/10 Good

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was easy. However, although we had asked for a ground floor or easily accessible room due to being disabled, we were allocated one at the very top of the hotel up several flights of narrow and steep stairs. Also once we got to the top floor we were in the room furthest from the staircase. Although advertised as 'Disability Friendly ' it is far from being so. I would also suspect that the stairs are illegal and should there be a fire it would be extremely likely that somebody could fall on them causing injury to the person as well as blocking the way for those behind. Furthermore several of the fire doors were propped open with fire extinguishers which is not only dangerous but illegal. If they were visited by the Fire Brigade they would be shut down. On the plus side the staff were friendly and the food was good especially the breakfast. However some items on the evening menu were either discontinued or not available. Also the desserts were disappointing insofar as the one both my wife and I selected (second choice for me) was small and similar to what you would get on Masterchef. We will not bother booking at this hotel again.
Stayed 1 night in Aug 2023

6/10 Okay

Mellanie

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Stayed 1 night in Aug 2023

8/10 Good

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 2 night stay
Refurbishing in process but not impacting guests. Small rooms but clean and comfortable. Good breakfast selection and very good coffee. Staff were friendly and efficient in the lively bar with reasonable prices and a FREE pool table. Restaurant closed on Monday but allowed us to order take out and dine in, much appreciated.
Stayed 2 nights in Aug 2023

4/10 Poor

Vivienne

Travelled with family
Liked: Staff & service
free pool good music on juke box nice beer centrally located but a tiny room with no hooks or storage for clothes , no hairdryer, no view, stuffy room
Stayed 3 nights in Jul 2023

8/10 Good

MELANIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap and cheerful
Cheap and cheerful for what we needed
Stayed 1 night in Jul 2023

2/10 Terrible

Glen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know the rooms were cheap and we had only booked for one night, but I expected much more than what we had. A decent and clean room is not too much to ask for an overnight stay. Room was tiny and so dated. The room just smelt of what I can only describe as stale cigarette smoke (and I am a non smoker). Bed and clothing just looked (and smelt) dirty. Shelf to hold the kettle and tea making facilities was covered in stains. Paintwork to walls and ceilings just looked as if it needed cleaning and re painting. Shelf by window had been repaired and just left as bare wood and not painted in. Ceiling above the wardrobe was black !!! Bathroom was so small you could hardly turn !! All fittings on the walls and door in the bathroom were badly rusted !! Shower was dirty and badly cut holes on view for pipes to run underneath and all sillicone was coming away and brown !!!! I could go on and on !! Didn't decide to eat at this place, went out in the evening and did find a lovely Indian restaurant (zeera) on the high street to eat at. Got up early the following morning and didn't even stay for coffee and breakfast which we had pre booked (which we had pre paid for as part of our booking) !!!! Just got up and left and grabbed breakfast on the way. Couldn't wait to leave and will never return.
Stayed 1 night in Jul 2023

4/10 Poor

Brian

Stayed 1 night in Jul 2023

2/10 Terrible

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Collette

Stayed 1 night in May 2023

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
No bar, no alcohol allowed at all in the hotel n no option for breakfast - missing of hotel info......
Stayed 1 night in Jun 2023

4/10 Poor

Ricky

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service
Basic and clean , good value
Stayed 1 night in May 2023

6/10 Okay

louis

Stayed 1 night in May 2023

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great overnight stay
The hotel is in need of updating. You can see signs that they are working on this to improve the overall standard of the hotel. In current financial climate, need visitors to make these improvements. A great family run hotel. Friendly and helpful staff make up for the tired looking bedrooms. Meal in restaurant and breakfast were very good. Great overnight stay. Definitely value for money
Stayed 1 night in May 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good beer!
The beer is very good value, especially the Butty Bach!
Stayed 1 night in May 2023

8/10 Good

SALLY-ANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Anthony

Stayed 1 night in Apr 2023

4/10 Poor

Debbie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very pleasant or relaxing
This is a very run down property. Free parking but for only a handful of cars so we had to park on a residential street away from the hotel. The plumbing is not great, banging and rattling when you flushed the toilet. The floor was very uneven and slipped down in our room. Was kept awake most of the night with a green security light right by the bed. The plates, bowls and cutlery for breakfast were dirty and put me off eating there
Stayed 2 nights in Apr 2023

6/10 Okay

Dorian

Liked: Cleanliness
Disliked: Property conditions & facilities
Short stay
Stayed here a few times in past everything was good.This time telly didn't work, no spoons to stir tea or coffee. Surprised nobody spotted telly not working, as a bit was hanging down on front.
Stayed 2 nights in Apr 2023

8/10 Good

Maddy

Stayed 1 night in Mar 2023

8/10 Good

Ian

Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023