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"Lovely place to stay but I'd say the roomed are not 4* Great facilities and happy, kind and courteous staff Breakfast was very good Room decor was very tired and not what I'd expect for a 4 star hotel, the wallpaper has been patched over a damp area with a differing paper and the damp patches were showing back through "

"As always a lovely stay with excellent food and brilliant staff. They are so friendly, efficient and attentive."

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Stayed here a few times, for a budget hotel,they go out of the way to look after guests, As a biker,got a lock up garage, so you know your motorcycle is safe."

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "

"Good Rooms and parking, Lovely Food."

"Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast "

"Excellent place staff were exceptional. Pool and hot tub in another building but very nice."