Indoor pool

Reviews of InterContinental Ljubljana, an IHG Hotel

5 out of 5
InterContinental Ljubljana, an IHG Hotel
Slovenska Cesta 59, Ljubljana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 461 reviews" "
Rating 8 - Good. 90 out of 461 reviews" "
Rating 6 - Okay. 13 out of 461 reviews" "
Rating 4 - Poor. 11 out of 461 reviews" "
Rating 2 - Terrible. 4 out of 461 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Myhanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable to shopping, old town, and central train station. There are convenient store and grocery near by. The breakfast options were great and the room was comfortable. There are 3 minor feedback: (i) the pillows are way too soft (should have 1 or 2 mid - firm pillows), (ii) there’s only one option to turn on/off lights (should have different switches for certain areas), (iii) the rooftop bar is lovely but the plants are blocking the view of the beautiful city / old town (unless you’re standing close to the windows). Overall, it was a great stay and I would come back. Highly recommended.
Stayed 5 nights in May 2024
Response from Guest Relations Team on 16 May 2024
Dear Ms/Mr. Myhan, Thank you for your detailed review! We're thrilled to hear that you enjoyed your stay and found our hotel conveniently located near shopping, old town, and the central train station. We're also glad to hear that you appreciated the nearby convenience stores and grocery options, as well as the variety offered at breakfast.Regarding your feedback, we appreciate your insights on how we can improve. We'll certainly take note of your suggestions about the pillows, lighting options, and the rooftop bar's plant arrangement. Your comfort and satisfaction are our top priorities, so we'll strive to address these areas to enhance your experience in the future.We're delighted that despite these minor points, you still had a great stay and would consider returning. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best Regards, Guest Relations Team

10/10 Excellent

Dalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Outstanding is all i can say about our stay here, a great view from our room on the 15th floor, modern and had everything we could have needed. Amazing Breakfast, the best ive had in any hotel to be honest, all topped off with a fantastic team of staff. We will definitely be back! Thankyou!
Stayed 4 nights in Apr 2024
Response from Guest Relations Team on 5 May 2024
Dear [Guest's Name],Thank you for sharing your experience with us! We're thrilled to hear that your stay was absolutely outstanding. It's wonderful that you enjoyed the great view from your room on the 15th floor and found it modern and well-equipped.We're delighted that you found our breakfast amazing and even consider it the best you've had in any hotel – what a compliment! Our team takes great pride in providing exceptional service, and we're thrilled to hear that they made a positive impression on you.Thank you for choosing to stay with us, and we're ecstatic to hear that you'll be back! We can't wait to welcome you for another wonderful experience.Warm regards,

8/10 Good

wilfred

Stayed 2 nights in May 2024

10/10 Excellent

Omerlys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 29 Apr 2024
Dear Omerlys,Thank you for your kind words! We're delighted to hear that you appreciated the attention you received during your experience with us. Providing excellent service is something we strive for every day, and your feedback is greatly encouraging. We look forward to welcoming you back soon!Kind regards,InterContinentla Team

10/10 Excellent

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and very nice hotel
Stayed 7 nights in Apr 2024
Response from Guest Relations Team on 20 Apr 2024
Dear Mr. Joseph, We are thrilled to hear that you had such a positive experience during your stay with us! Our team works hard to ensure that all our guests feel welcome and well taken care of, so it's wonderful to hear that you found our staff excellent.We're also pleased that you enjoyed our hotel. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards, Guest Relations Team

10/10 Excellent

Gerardo, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the design and quality of the hotel is 5 stars!
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 12 Apr 2024
Dear Mr. Gerardo, Thank you for your fantastic feedback!We're thrilled to hear that you enjoyed our hotel's design and quality. Your satisfaction is our top priority, and we're glad to have met your expectations.We look forward to welcoming you back for another exceptional stay in the future!Best Regards, Guest Relations Team

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The spa & gym areas were great with a nice view of the city, good breakfast and very friendly staff.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 12 Apr 2024
Dear Ms Stephanie, Thank you for your positive feedback!We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and it's rewarding to know that we succeeded in making your experience memorable. We're glad you appreciated our spa, gym, and picturesque city view.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Best regards, Guest Relations Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations Team on 26 Feb 2024
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

2/10 Terrible

Elvis

Stayed 3 nights in Feb 2024
Response from Guest Relations Team on 26 Feb 2024
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your feedback after staying with us.Please kindly note that our professional team aims for nothing but perfection, and our guest satisfaction is the most important for us.Should you think that the mentioned situation seemed to have happened, we apologize in the name of the whole team.Best regards,

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
amazing place clean and great service 🤗
Stayed 1 night in Feb 2024
Response from Guest Relations Team on 19 Feb 2024
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,

10/10 Excellent

Maria Livia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to details. Everything from the room, the view from our 14th floor, the breakfast to the staff were top quality. The spa area with pool and jacuzzi has a gorgeous view of the castle and is open 6:30am to 11:00pm. I'd definitely stay here again!
Stayed 4 nights in Jan 2024
Response from Guest Relations Team on 17 Jan 2024
Dear Mrs. Livia Maria, Thank you for your thoughtful review!We are delighted to hear that you had an excellent experience during your stay. It's fantastic to know that our attention to detail, from the well-appointed room to the breathtaking view from the 14th floor, contributed to your overall satisfaction. We take pride in providing a top-quality breakfast and maintaining a high standard of service from our staff.We're pleased to learn that you enjoyed our spa area with the pool and jacuzzi, especially with its gorgeous view of the castle. The extended operating hours from 6:30 am to 10:00 pm are designed to accommodate various schedules and provide our guests with flexibility.It's heartening to know that you would choose to stay with us again. We look forward to welcoming you back and providing another exceptional experience during your future visits. If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know. Thank you for choosing our hotel, and we appreciate your positive feedback!Guest Relations Team Hotel InterContinental Ljubljana

10/10 Excellent

ILAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Slovenia
Stayed 1 night in Dec 2023
Response from Guest Relations Team on 1 Jan 2024
Dear Valued Guest, Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 Excellent

Wytia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations Team on 31 Dec 2023
Dear Mr./Mrs. Wytia, Greetings from InterContinental Ljubljana!Thank you kindly for your 10-star review!We hope to have the pleasure of welcoming you back in the future!Sincerely,

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for families!!! Super clean.
Stayed 1 night in Dec 2023
Response from Guest Relations Team on 26 Dec 2023
Dear Mr. Yuanyuan, Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be lovely, especially for families. Maintaining cleanliness is a top priority for us, and we're delighted that you noticed our efforts in ensuring a super clean environment.We strive to create a welcoming and comfortable atmosphere for our guests, especially families, and it's heartening to know that we've met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more about your experience.We appreciate your feedback and look forward to welcoming you and your family back for another enjoyable stay!Best regards, Maja Guest Relations Team

10/10 Excellent

Iana

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location was perfect and the staff was so accommodating and friendly. The food here was also impressive.
Response from Guest Relations Team on 19 Feb 2024
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,

10/10 Excellent

Christopher Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Guest Relations Team on 6 Dec 2023
Dear Mr. Christopher Steven,Greetings from InterContinental Ljubljana!Thank you kindly for your 5-star review. We truly hope to have the pleasure of welcoming you back in our hotel in the future.Sincerely,

10/10 Excellent

r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a restaurant that has a fantastic view of the city.
Stayed 2 nights in Sep 2023
Response from Lenka on 5 Nov 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations TeamHotel InterContinental Ljubljana

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Clean Hotel. Great value. Front desk staff was all excellent. Lenka went above and beyond by helping us arrange a rental car and explaining the local map. Excellent service. Valet men were always friendly. Walk to the old town center was easy. Used the car rental to visit Lake Bled (don’t miss it). Predjama Castle and Postojna Cave. Beautiful country. Hotel rooms were gorgeous, room cleaning was prompt. Highly recommend.
Stayed 3 nights in Oct 2023
Response from Tia on 2 Nov 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations TeamHotel InterContinental Ljubljana

10/10 Excellent

Lovrenc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relations Team on 31 Oct 2023
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon.Regards,

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relations Team on 31 Oct 2023
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

10/10 Excellent

Claire

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were incredibly kind and attentive. Would definitely recommend this property. Check out the rooftop!
Stayed 3 nights in Oct 2023
Response from Guest Relations Team on 30 Oct 2023
Dear Mrs. Claire, Greetings from InterContinental Ljubljana!Thank you so much for sharing your experience with us! We're delighted to hear that you found our staff to be incredibly kind and attentive. Providing exceptional service is one of our top priorities, and it's always rewarding to receive such positive feedback.We're thrilled that you enjoyed the rooftop area as well. It's a great place to relax and take in some beautiful views, and we're pleased to know you had a chance to experience it.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to our property in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities
Property was not clean
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 8 Oct 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your feedback after staying with us.Please kindly note that our professional team aims for nothing but perfection, and our guest satisfaction is the most important for us.Should you think that the mentioned situation seems to have happened, we apologize in the name of the whole team.Best regards,

10/10 Excellent

HART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We traveled for 3 weeks. This was the best hotel we stayed in on our trip, out of about 7 or 8 places.
Stayed 1 night in Sep 2023
Response from Lenka on 18 Sept 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Susan, Pocatello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and quiet, excellent restaurant.
Stayed 1 night in Sep 2023
Response from Lenka on 18 Sept 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Mr R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. The staff were brilliant and the breakfast was outstanding. I would recommend this hotel to anyone who wants great service. We would go back there anytime.
Stayed 2 nights in Sep 2023
Response from Guest Relations Team on 9 Sept 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your valuable feedback after staying with us.It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry good Knowledgeable staff Very clean
Stayed 7 nights in Aug 2023
Response from Guest Relations Team on 7 Sept 2023
Dear valued guest,We greatly appreciate your feedback regarding your recent experience at our establishment.It's truly gratifying to hear that you found our staff to be knowledgeable and that you were pleased with the level of cleanliness during your stay. Providing excellent service and maintaining a clean environment are priorities for us, and your acknowledgment of these aspects is very rewarding.Should you have any more feedback or specific details to share, please do not hesitate to reach out. We hope to have the pleasure of welcoming you back in the future for another enjoyable visit.Warm regards,

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel with very professional stuff
Stayed 1 night in Aug 2023
Response from Guest Relations Team on 2 Sept 2023
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within easy walking distance of old Ljubljana. Very nice and helpful staff. Beautiful views of the city and surroundings from the hotel and the rooftop restaurant, B’s Restaurant. B’s Restaurant has amazing food, including the best lamb dish I have ever had called “YOUNG” and some great local wines.
Stayed 2 nights in Aug 2023
Response from Guest Relations Team on 7 Sept 2023
Dear valued guest,Thank you for taking the time to share your thoughts on your recent stay. We're thrilled to hear that you had such a positive experience at our hotel.It's wonderful to know that you found our location convenient for exploring old Ljubljana and that our staff were attentive and helpful throughout your stay.The beautiful views of the city and surroundings, both from the hotel and our rooftop restaurant, B's Restaurant, are indeed a highlight of our property. We're delighted that you enjoyed the culinary experience, particularly the "YOUNG" lamb dish and the selection of local wines.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future. If you have any more details or insights to share, please feel free to do so.Warm regards,

10/10 Excellent

Aaron, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Intercontinental in Ljubliana. It's especially convenient if you are arriving or departing via train as it is right across from the station. The amenities are great (pool, gym) and the breakfast is wonderful. The only issue we had is the air conditioning didn't work great in our room (802) otherwise a fantastic stay.
Stayed 2 nights in Aug 2023
Response from Guest Relations Team on 28 Aug 2023
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon. Regards,

10/10 Excellent

Lee

Stayed 1 night in Aug 2023
Response from Guest Relations Team on 28 Aug 2023
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 Excellent

Yehezkel

Stayed 1 night in Aug 2023
Response from Guest Relations Team on 28 Aug 2023
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel location to visit the old town. Very clean, lovely room.
Stayed 1 night in Aug 2023
Response from Guest Relations Team on 28 Aug 2023
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 Excellent

Aidan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class Central Hotel with quality Staff
Top class hotel within a short walk of the town. Staff were 10 out 10. They seem to have created a happy working environment. Special thanks to Anglea at Reception ( she was very amazing and very helpful) - Vasil at Breakfast and the corporate lounge - always attentive. Weather not great that weekend but staying at a lovely hotel made the weekend very enjoyable. Looking forward to returning - Keep up the great work.
Stayed 3 nights in Aug 2023
Response from Lenka on 8 Aug 2023
Dear Mr. Aidan,Greetings from InterContinental Ljubljana!We are absolutely delighted to read your review and learn about your fantastic experience at our hotel! It warms our hearts to hear that you found our property conveniently located within a short walk of the town and that our staff left such a positive impression on you. Providing exceptional service and creating a positive working environment for our team is of utmost importance to us, and your kind words about our staff's dedication are truly appreciated.We're thrilled to hear that Angela stood out for her amazing and helpful service. We'll make sure to pass on your compliments to her – she'll be delighted to know her efforts made your stay even better. Likewise, Vasil's attentive service in the corporate lounge did not go unnoticed, and we'll ensure he receives your special thanks as well.While we're sorry to hear that the weather wasn't ideal during your stay, we're delighted that the comfort and charm of our hotel still made your weekend enjoyable. We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Itamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Emil on 31 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023
Response from Lenka on 29 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Emil on 27 Jul 2023
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,Guest Relations Team

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Intercontinental Ljubljana was an absolute joy and we would highly recommend. The concierge, the valets and the entire team were beyond accommodating and assisted tremendously with recommendations and bookings during our three night stay. The hotel and rooms are beautifully appointed and certainly holds true to a five star standard. Do not hesitate to book!
Stayed 3 nights in Jul 2023
Response from Emil on 25 Jul 2023
Dear Kristin,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards,Guest Relations Team

10/10 Excellent

berj

Stayed 4 nights in Jul 2023
Response from Lenka on 29 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Lenka on 22 Jul 2023
Dear Mr. Brian,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

berj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Lenka on 22 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in every way!
Fantastic experience overall! Can’t wait to come back again!
Stayed 3 nights in May 2023
Response from Lenka on 22 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and bathroom was very modern. Particularly enjoyed the breakfast which was large. Staff extremely attentive. It was a 15 minute to Old Town. Parking was very expensive at 35 Euros/nite. Two suggestions to hotel, rethink the parking rates, and offer fragrance free bathroom products.
Response from Lenka on 14 Jun 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Once again, we thank you for your valuable feedback. It is through constructive reviews like yours that we can continue to improve and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and make your stay even more enjoyable.Best regards,Guest Relations Team

6/10 Okay

Fatimah

Liked: Cleanliness, property conditions & facilities
Honestly, this rating would’ve been much better if it wasn’t for an incident with one receptionist. If you are here for a few days or on business, this hotel is perfect, as long as you don’t face any “emergency”. I injured my knee, and thank god I work in the medical field so I can take care of my wound and know how to handle it. However, one receptionist highly offended me when she asked my do walk down the block for a “medical supplies vending machine” at 12 A.M!!!! Though other staff were so kind and offered help, this one was so rude in my opinion! She even asked me to go to the restaurant to ask for the wound healing spray! 2 kind receptionists told me before that I can ask for it anytime I want and offered help. I don’t like asking for stuff… I even looked for that spray but couldn’t find it in pharmacies, and it was an “emergency”, it’s not like I’m taking it with me! Glad my wound wasn’t fatal, that rude receptionist would’ve probably asked me to walk down the block to die there with no fuss! I’m honesty disappointed in this 5 stars hotel! I thought this place was perfect, but apparently not! And to be fair, ALL the staff on the breakfast buffet floor were amazing! And a few of the receptionists as well.
Stayed 7 nights in May 2023
Response from Guest Relations Team on 1 Jun 2023
Dear Ms. Fatimah Al Sayegh,Many thanks for your note. We appreciate that you have taken the time to share your valuable feedback regarding your stay at InterContinental Ljubljana.We sincerely regret to learn about your experience and please be assured that we take this matter extremely seriously. Feedback will be discussed with all departments mentioned. The whole team hopes to have the chance to correct the issues you had during your latest visit. We look forward to welcoming you back and please get in touch with us directly if we need to make a booking for you.Kindest regards,Guest Relations Team

10/10 Excellent

RANDALL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not have been more helpful, and had free valet parking for my Ebike. The view from the restaurant on the top floor is excellent, and the bartender at the top floor cocktail lounge was friendly and gave us hints on places to go on our travels. Laundry, while expensive like all hotels, came back super quick and nicely done. The staff was happy to call us the free Kavalier electric golf cart service which will deliver you to the door of anyplace in Old Town if you are older or have mobility problems ( they do appreciate a tip). Great swimming pool and decent gym. They stored our luggage for us when we went to Trieste for an overnight stay.
Stayed 1 night in May 2023
Response from Lenka on 22 Jul 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Yelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Lenka on 21 May 2023
Dear Yelena,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

6/10 Okay

Sonya, Bryn Mawr

Stayed 6 nights in May 2023

10/10 Excellent

Oded

Stayed 5 nights in May 2023

10/10 Excellent

Abdulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars all around!
Had a wonderful 5 nights stay. Modern, clean, and comfortable interiors made even greater by amazing staff at all levels in the hotel. Rooms are spacious, and well appointed. Will definitely be back!
Stayed 5 nights in Apr 2023
Response from Best regards, Guest Relations Team on 13 May 2023
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoultely perfect
Absolutely beautiful and perfect stay - clean and lovely hotel with very attentive and helpful staff (minus a smug one at the gym) so we enjoyed our stay a lot! It’s just a 5 minute walk from the main river area, and an amazing burek shop.
Stayed 3 nights in Apr 2023
Response from Guest Relations Team on 5 May 2023
Dear Ms. Noelle,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,SaraGuest Relations Team