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Reviews of Holiday Inn Little Rock-Airport-Conference Center, an IHG Hotel

3 out of 5
Holiday Inn Little Rock-Airport-Conference Center, an IHG Hotel
3201 Bankhead Drive, Little Rock, AR

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and conveniently located to the airport
Stayed 1 night in May 2024
Response from Kerry, GM on 28 May 2024
Hi Peggy, thanks so much for the nice review!We hope you sill stay with us again.

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kerry, GM on 28 May 2024
Thank you for the review Brenda!We hope you stay with us again.

2/10 Terrible

jamaya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they were terribly rude! the room was dirty and we had to request room service before we could even put our belongings down. the front desk acted as if they didn’t wanna be at work
Stayed 1 night in May 2024

4/10 Poor

Deanna

Travelled with family, Travelled with pets
Liked: Cleanliness
The TV is satellite so if there is any bad weather just give up on trying to watch TV. Also, while it IS pet friendly the nightly pet fee is $75 which is almost what we paid for the room? Most hotels have a pet fee that is $0-$35 - $75 is insane and I would not have chosen this hotel if I had known.
Stayed 1 night in May 2024

6/10 Okay

Shonelle

Liked: Cleanliness, staff & service
My room was disappointing. The bed was lumpy and the carpet in the room needs cleaning. The hotel itself looks like it needs a refresh
Stayed 1 night in May 2024

8/10 Good

Traci

Nice nearby to airport
Stayed 1 night in May 2024

6/10 Okay

Shanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in May 2024

10/10 Excellent

Deloris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable
Stayed 2 nights in May 2024

10/10 Excellent

Jordan, Little Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Halston

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Old hotel that needs a remod. Location is a plus.
Stayed 1 night in Jan 2024

4/10 Poor

Caroline

Travelled with family, Travelled with family and small children
Liked: Amenities
The shower head was broken and television remote didn’t work
Stayed 1 night in May 2024

10/10 Excellent

Nicole M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lady up front ..i didnt catch her name but she was so pleasant..
Stayed 1 night in May 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Tera

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Disliked: Amenities
Have affordable eatery in the area
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Stayed 1 night in May 2024
Response from Kerry, GM on 28 May 2024
Thank you for the review Brenda!We hope you stay with us again.

10/10 Excellent

Lisa

Stayed 1 night in May 2024

10/10 Excellent

Andrew, Kalamazoo

Liked: Staff & service
Suited our needs, just nothing special
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and perfect for my needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality was impeccable.
Stayed 1 night in Apr 2024

4/10 Poor

Curtis

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

paula, Inola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet needs changing in some hallways.
Stayed 1 night in Apr 2024

4/10 Poor

sheila

Liked: Cleanliness, property conditions & facilities
if you book through expedia, you do not get late check out option. This was only extended this one time.my breakfast was not included on my reservation hence i had to pay additional even after reservation through expedia included it.,
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place for the night as we traveled through the area.
Stayed 1 night in Apr 2024

8/10 Good

willliam t

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location seemed unsafe
Stayed 2 nights in Mar 2024

6/10 Okay

Maria

Travelled with partner
Disliked: Amenities, property conditions & facilities
just an average hotel the bar closes at 1000 and no restaruant
Stayed 1 night in Apr 2024

4/10 Poor

Robby

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The location is convenient, located down the road, 2 minutes from the airport and also across the street from a gas station. There are not any restaurants in the immediate area, so it is nice that they have their own restaurant. The property however, is older, and the rooms and halls have been partially updated, but not fully. The staff however, is the worst part about the property. Probably low hiring standards? At check in, I was met with 3 inconsiderate staff. I am pretty easy, never have questions, have my ID and credit card ready and rarely talk. I just want a key and will be off to my room, but these three still managed to show how uninterested they were in checking me in. The next day, 2 hours before check out, a woman with a pad knocked on my door like she was the police. When I answered and stated I would not be checking out for another hour, she gave a disapproving look and walked away. No apology. No thank you. Just extremely aggressive.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024

4/10 Poor

linda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs SERIOUS upgrading! Hard to believe an airport hotel could be this bad..
Stayed 1 night in Apr 2024

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of rules around breakfast: only 2 people per room actually get the free one, others have to pay. And there are a lot of staff managing the dining area making sure everyone is behaving.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Parking $50 per week. Airport shuttle 24/7
Stayed 1 night in Apr 2024

10/10 Excellent

seymour, College Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Demba

No good service
Stayed 1 night in Apr 2024

6/10 Okay

Ajay

Decent
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Stayed 1 night in Mar 2024

10/10 Excellent

Byorn

Liked: Cleanliness, staff & service, property conditions & facilities
It was just good
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was the best
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Liked: Amenities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Yvette

Stayed 1 night in Mar 2024

10/10 Excellent

Danell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.
Stayed 2 nights in Mar 2024
Response from Mary Gross on 25 Mar 2024
Thank you for your response. I hope you come and stay with us again in the future.

10/10 Excellent

Jolene, Mount Vernon

The breakfast was wonderful and the staff were kind and friendly and efficient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit older, but it is clean and the staff are extremely friendly and helpful. The full breakfast was hot, fresh, and tasty.
Stayed 1 night in Mar 2024
Response from Mary Gross on 25 Mar 2024
Thank you for responds. We loved having you here. We hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 4 nights in Mar 2024

6/10 Okay

Bailee

Stayed 1 night in Mar 2024