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Overview of SANA Metropolitan Hotel

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLisbon Zoo13 min walk
    Popular LocationGulbenkian Museum14 min walk
    Popular LocationCampo Pequeno Bullring19 min walk
    AirportLisbon (LIS-Humberto Delgado)13 min drive
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  • Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 Double Bed and 2 Single Beds
    More detailsDouble or Twin Room
  • Suite

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuite
  • Family Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    • 1 Double Bed
    More detailsFamily Room
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room

About this area

Lisbon

Located in Lisbon's Lisbon City Center neighbourhood, SANA Metropolitan Hotel is in the city centre and near the airport. Se and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Consider Lisbon Coliseum for a night out or Fado Museum if you're travelling with kids.
Visit our Lisbon travel guide
Popular Location

What's nearby

  • Lisbon Zoo - 13 min walk
  • Gulbenkian Museum - 14 min walk
  • Campo Pequeno Bullring - 19 min walk
  • El Corte Ingles Mall - 3 min drive
  • Marquis of Pombal Square - 12 min drive

Getting around

  • Praca de Espanha Station - 12 min walk
  • Entrecampos Station - 14 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 13 min drive

Restaurants

  • Astrolabio — 1 min walk
  • Wall Street Bar — 1 min walk
  • Lucimar - 6 min walk
  • Pastelaria Bélgica - 7 min walk
  • Restaurante Tia Matilde - 8 min walk

About this property

SANA Metropolitan Hotel

Family-friendly Lisbon hotel in Lisbon City Center, near Lisbon Zoo
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 315 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Other amenities available to guests include minibars, hairdryers and safes.
SANA Metropolitan Hotel offers 315 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: EUR 14 per day
  • Extended parking: EUR 35 per week

Food and drink

  • Breakfast available for a fee: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (19160 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – January 2016

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Covered self-parking fee: EUR 14 per day
  • Extended parking fee: EUR 35 per week
  • Nearby parking fee: EUR 8 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Property registration number 1521

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sana Metropolitan
Sana Metropolitan
Sana Metropolitan Hotel
Sana Metropolitan Hotel Lisbon
Sana Metropolitan Lisbon
Sana Park Metropolitan Lisbon
SANA Metropolitan Hotel Hotel
SANA Metropolitan Hotel Lisbon
SANA Metropolitan Hotel Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at SANA Metropolitan Hotel and receive a full refund?
Yes, SANA Metropolitan Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SANA Metropolitan Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is SANA Metropolitan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at SANA Metropolitan Hotel?
Self-parking is available for EUR 14 per day. Extended parking is available for EUR 35 per week.
What time is check-in at SANA Metropolitan Hotel?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at SANA Metropolitan Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is SANA Metropolitan Hotel located?
This family-friendly Lisbon hotel is located near the airport, within a 15-minute walk of Entrecampos, Lisbon Zoo and University of Lisbon. Gulbenkian Museum and Estádio da Luz are also within 2 miles (3 km). Praca de Espanha Station is 12 minutes by foot and Cidade Universitaria Station is 13 minutes.
4.2
Very good
5 - Excellent
105
4 - Good
139
3 - Okay
42
2 - Poor
6
1 - Terrible
2

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it. Nice,clean,modern. Good location near restaurants and shops. Very friendly stuff,very helpful. Great breakfast.
Stayed 10 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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