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Overview of Pestana Palace Lisboa - Hotel & National Monument

Photo gallery

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, blackout curtains, free cots/infant beds

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationJeronimos Monastery10 min drive
    Popular LocationBelem Tower15 min drive
    Popular LocationBotanical Garden17 min drive
    AirportLisbon (LIS-Humberto Delgado)21 min drive

Choose dates to view prices

  • Suite (Suite Collection, in the New Wings)

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuite (Suite Collection, in the New Wings)
  • Deluxe Room, City View

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, City View
  • Suite (in New Wings)

    Room amenities

    • 47 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuite (in New Wings)
  • Premium Room, Garden View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsPremium Room, Garden View
  • Deluxe Room, Garden View

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, Garden View

About this area

Lisbon

Located in Lisbon's Alcantara neighbourhood, Pestana Palace Lisboa - Hotel & National Monument is in the historical district. Mercado da Ribeira and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Lisbon travel guide
Popular Location

What's nearby

  • Jeronimos Monastery - 10 min drive
  • Marquis of Pombal Square - 12 min drive
  • Belem Tower - 15 min drive
  • Botanical Garden - 17 min drive
  • Carmo Convent - 22 min drive

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 18 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • Valle Flor — 1 min walk
  • Bar Allegro — 1 min walk
  • Solar dos Nunes - 8 min walk
  • Campinas - 10 min walk
  • Tapadinha - 10 min walk

About this property

Pestana Palace Lisboa - Hotel & National Monument

Luxury Lisbon hotel in Alcantara, near Jeronimos Monastery
A restaurant, an outdoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 190 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. LCD TVs, minibars and hairdryers are among the other amenities available to guests.
Pestana Palace Lisboa - Hotel & National Monument offers 190 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 17 per day
  • Electric car charging station
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument
Pestana Palace Lisboa - Hotel & National Monument Hotel
Pestana Palace Lisboa - Hotel & National Monument Lisbon
Pestana Palace Lisboa - Hotel & National Monument Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Pestana Palace Lisboa - Hotel & National Monument and receive a full refund?
Yes, Pestana Palace Lisboa - Hotel & National Monument offers free cancellation on select room rates, because flexibility matters! Please refer to Pestana Palace Lisboa - Hotel & National Monument cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pestana Palace Lisboa - Hotel & National Monument?
As of 25 Nov 2020, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa - Hotel & National Monument on 29 Nov 2020 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pestana Palace Lisboa - Hotel & National Monument have a pool?
Yes, this property has an outdoor pool.
Is Pestana Palace Lisboa - Hotel & National Monument pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pestana Palace Lisboa - Hotel & National Monument?
Self-parking is available for EUR 17 per day.
What time is check-in at Pestana Palace Lisboa - Hotel & National Monument?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Pestana Palace Lisboa - Hotel & National Monument?
Checkout is at 11:00 AM.
Does Pestana Palace Lisboa - Hotel & National Monument provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Pestana Palace Lisboa - Hotel & National Monument located?
Located in Alcantara, this luxury hotel is 0.5 mi (0.8 km) from Lisboa Congress Centre and within 3 miles (5 km) of Jeronimos Monastery and Belem Tower. Commerce Square and Se are also within 3 miles (5 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.
4.6
Wonderful
5 - Excellent
352
4 - Good
109
3 - Okay
20
2 - Poor
7
1 - Terrible
4

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Pestana Palace it's always a good choice, a calm oasis in the middle of the city. The customer service is truly 5* with great effectiveness in dealing with any request you may have.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Would stay again - lovely room, breakfast, and gardens. Service was awesome. Can’t think of anything I’d change.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Overpriced, very stingy with bottled water. Only received bottled on our first night, not for following two nights!!! Ridiculous!! Unheard of for supposedly luxury hotel.... very annoying!!
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Housekeeping was top notch, restaurant and service was excellent. The only downside is that there’s really nothing to do or see close by, it’s in the suburbs and is quite a long distance walk to Belem.
Stayed 4 nights in Dec 2019