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Overview of My Story Hotel Tejo

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Balcony
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast Available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRossio Square3 min walk
    Popular LocationSanta Justa Elevator4 min walk
    Popular LocationCastle of Sao Jorge10 min walk
    AirportLisbon (LIS-Humberto Delgado)25 min drive

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  • Single Room

    4.9/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor)

    Room amenities

    • 50 sq m
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsApartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor)
  • Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room

About this area

Lisbon

Located in Lisbon, My Story Hotel Tejo is in the city centre and near a metro station. Se and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Fado Museum and National Museum of Natural History are also worth visiting. Guests love the hotel's convenience for public transportation: Praça da Figueira Stop and Martim Moniz Stop are just steps away.
Visit our Lisbon travel guide
Popular Location

What's nearby

  • Rossio Square - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Martim Moniz Square - 6 min walk
  • Carmo Convent - 6 min walk
  • Castle of Sao Jorge - 10 min walk

Getting around

  • Praça da Figueira Stop - 1 min walk
  • Rossio Station - 6 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 25 min drive

Restaurants

  • O Eurico - 3 min walk
  • Zambeze - 4 min walk
  • Natraj - 4 min walk
  • O Arco - 4 min walk
  • Navegadoors - 4 min walk

About this property

My Story Hotel Tejo

3-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 59 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
My Story Hotel Tejo offers 59 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking nearby: EUR 21 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 15 for children
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated guest rooms – December 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lisboa Tejo
Hotel Lisboa Tejo Lisbon
Lisboa Tejo
Lisboa Tejo Lisbon
Lisboa Tejo Hotel Lisbon
Lisboa Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Tejo
Hotel My Story Hotel Tejo Lisbon
Lisbon My Story Hotel Tejo Hotel
Hotel My Story Hotel Tejo
Lisboa Tejo
Hotel Lisboa Tejo
My Story Hotel Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Hotel Tejo Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at My Story Hotel Tejo and receive a full refund?
Yes, My Story Hotel Tejo offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Tejo cancellation policy on our site for more details about any exclusions or requirements.
Is My Story Hotel Tejo pet-friendly?
No, pets are not allowed at this property.
What time is check-in at My Story Hotel Tejo?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at My Story Hotel Tejo?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does My Story Hotel Tejo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25 per room, one way, applies.
Where is My Story Hotel Tejo located?
Located in Lisbon Old Town, this hotel is within a 5-minute walk of Figueira Square, Rossio Square and Santa Justa Elevator. Se and Lisbon Cathedral (Se) are also within 10 minutes. Praça da Figueira Stop is only a 2-minute walk and Martim Moniz Stop is 2 minutes.
4.2
Very good
5 - Excellent
223
4 - Good
228
3 - Okay
81
2 - Poor
18
1 - Terrible
7

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Business traveller, Travelled with partner
Hotel Mostly favorable towards younger crowd. Most of the Staff were younger and not to receptive to the needs of the older hotel guess. My partner and I checked into our room and notice that there was only one chair in the room. As Senior Citizens we found that it was rather difficult one of us to be sitting on the bed while the other in the chair. We went to the front desk and requested if we could have another chair place in the room. Never received a response. Stay 5 days without any reply to our request. The owner of Seaside shoes should look into the needs of the guess.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and rooms are clean! Great location as well!
Stayed 5 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Stayed 3 nights in Dec 2019

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