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Altis Grand Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Altis Grand Hotel, near the Botanical Garden, is a perfect base for exploring Lisbon. Enjoy city views from the rooftop terrace, pamper yourself at GSpa, or swim in the indoor pool. Two restaurants serve delicious meals, and free WiFi keeps everyone connected.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NZ$340
includes taxes & fees
2 Dec - 3 Dec

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room (with Extra Bed)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premier Single Room

1 bedroom, minibar, in-room safe, desk

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(77 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
Rua Castilho, 11, Lisbon, 1269-072

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Eduardo VII Park - 7 min walk - 0.6 km
  • Rossio Square - 17 min walk - 1.4 km
  • Santa Justa Elevator - 18 min walk - 1.6 km

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 24 min drive

Restaurants

  • ‪Mama Shelter - ‬4 min walk
  • ‪Simpli - ‬4 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk
  • ‪The Vintage Restaurant - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Altis Grand Hotel

Luxury hotel near Eduardo VII Park
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides a rooftop terrace, an art gallery on-site and a hair salon. Treat yourself to a manicure/pedicure, a facial or a massage at GSpa, the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, children's meals, light fare and al fresco dining. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Babysitting (surcharge), free newspapers and concierge services
  • A lift, tour/ticket information and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 300 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Toasters, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s rooftop Terrace is closed seasonally from October to May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Altis Grand Hotel?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 2 Dec 2025 start from NZ$323.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self-parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Checkout is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps away from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

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Reviews

Altis Grand Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 691 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

Reviews

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful, very friendly and helpful staff, everyone was incredibly friendly and accommodating to my baby and family. Great location, lots nearby, would come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel. Only one minor complaint, the service at the bar wasn't that great. The rest of the staff were fantastic! The restaurant upstairs was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great location, exellent hotel with pool and hot tub. Good food and friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 5* hotel ! We have A Nice and Plessers stay here. Breakfast was great ! De manager Claudia , was very helpfunctie & accuraat.great staff. We Will certainly come back 😄
Stayed 7 nights in Aug 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities
Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.
Stayed 6 nights in Jul 2025

8/10 Good

Beunka

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean, walkable, and nice area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely central spot away from touristy stress

Stayed in Lissabon for a couple of nights on our way from vocation. Mostly business visit, but we really enjoyed the city and the hotel. The service was as expected - attentive but not imposing. Location is great for our liking. Central and yet not in the middle of tourists and all the hussle. Roof top bar had a great atmosphere.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Altis Grand!

Never disappoints.
Stayed 4 nights in May 2025

10/10 Excellent

yu zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie Lee

Liked: Cleanliness, amenities, property conditions & facilities
A quiet oasis close to everything. The service was impeccable. Rooftop view was amazing from restaurant/bar. Sauna/massage were nice. The Spa tub felt cold while I was there, so I would be careful to check into that.
Stayed 6 nights in Jun 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Davy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and perfect location
Stayed 5 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, lots of options.
Stayed 5 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Just one comment about the room, it was very dark and could benefit with more lighting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Giovanni

Very nice place. Comfortable beds.
Stayed 1 night in Nov 2024

4/10 Poor

Naureen

Disliked: Amenities, property conditions & facilities
Property is very nice and good location. rooms are spacious for 3 people. Beds are terrible, very uncomfortable. in the main area instead of queen or king bed, 2 beds are aligned together they are not straight , mattress is slanting , I felt I was falling on my left side and had to reposition my self all the time. My daughters bed had a dipping in the middle. I complaint to staff about the beds that how uncomfortable they are . Staff assured me that they will look into it and will send someone to fix beds, but no body came to fix or change beds. Faucet was broken, every time we had to put it back again for the water. Overall our stay was not comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Naureen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious but beds are very very uncomfortable. Instead of queen or king bed, there are two twin beds for 2 people. Mattress are not straight, they are slanting and i felt I was falling on my left side. I had to reposition my self all night , had disturbed sleep. I told staff about the uncomfortable beds, they assured me that someone will come and look into it and will change it but no one came to look at it, did not change beds. Faucet in the sink will come off periodically, we had to put it back to have water in the faucet. overall very uncomfortable due to bad beds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harinderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great property.
Stayed 3 nights in Jul 2024

4/10 Poor

Homa

Liked: Cleanliness, staff & service
The hotel has a great location, making it easy to explore the area, and the staff were exceptionally friendly and helpful throughout our stay. However, the rooms felt quite dated and despite renovation they didn’t fix bathrooms, windows or floor. We stayed on the 8th floor, yet could still hear traffic noise from the street, which affected the overall comfort.
Stayed 3 nights in May 2025

8/10 Good

Gurmej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff really friendly a bit of a walk to the main part of rosso square but not too far,would stay here again!
Stayed 4 nights in Aug 2024

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms were ample size, very comfortable bed, great bath room and shower. Carpet needs cleaning on all floors, several burned out bulbs in our bathroom. Our friends traveling with us had problems with their room (construction going on in room next to them and AC not working) and had to be moved.
Stayed 1 night in May 2025