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"Beds and pillows are not comfortable at all. Room is more of an apartment vibe than a hotel. Staff is friendly but it’s not the same service you would get at a 5 star hotel. Gives more of a hotel/residency than an actual hotel. Walls are also really thin so if you are a light sleeper you might not feel the most well rested, you can hear guests closing and opening the door and staff cleans the room early so you can really hear everything. "

"Staff was fantastic ! Andre was a pleasure and very helpful . Location is great ! Room was big and comfortable. Very modern . "

"Not 5 stars simply because the food is not great"

"Staff extremely helpful with luggage problem relation to flight into Lisbon. I can't thank them enough."

"Great!"

"The construction noise was unbearable and the hotel staff didn't bother to warn any guest about it. When I complained they said I should have read the sign next to the TV. "

"Clean comfortable room "

"Bon petit déjeuner. Proche de l’aéroport. Environs de l’hôtel laisse à désirer. les tapis dans les corridors doivent être lavés ou remplacés. Le contrôle de la température des chambres est déficient. J’ai demandé à 2 reprises de corriger sans succès. Pas le meilleur hébergement que j’ai loué. "

"Superb hotel. Awesome location. Huge shoutout to Soraia. She was fantastic - her suggestion, directions, advice were very helpful. I traveled alone with my son and this hotel made it a great trip. Breakfast was lovely (my son thought the scrambled eggs were the best). Location is convenient to take the trams, and to the Rossio train station to go to Sintra. Short walk to Plaza de Commercial. We did a walking tour - meeting points are close by either in Rossio Square, or Plaza de Restauradoresor Plaza de Commefcial, All in all highly recommend this hotel. "