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"AC didn’t work on our room which was the main reason we left another hotel. The man at the front desk was a bit aloof and I had to ask 3 times for help, and he finally got us another room. No help was provided for our move and we’re older patrons. We had to move ourselves including 2 sets of stairs being the only access to the new room. Close to restaurants and transportation and in a safe area. Beds comfortable. Carpet on halls a bit worn. Nice lobby for an inner city hotel."

"Very pleasant old hotel with upgrades. Comfortable clean rooms and a good breakfast. Great location for visiting the city "

"The AC kept the room cool. "

"Did not have the breakfast offering but the quality of the property exceeded expectations."

"Staff was helpful and understanding. Room and amenities were great"

"In front of the train station. Strange hotel rules at times. You can hear your neighbours."

"Clean room. Best shower on our trip "

"We arrived early, hoping to drop out cases until check-in time whilst we began exploring the city. In the event we were offered an upgrade to a larger room that was ready for occupation, which of course we accepted. The room was large and comfortable, with a comfortable seating area and very comfortable beds. The room was a little too hot on the first night, but we turned the thermostatic valves on all of the radiators down to "frost protect" and it was much more comfortable on our second night. We had booked breakfast inclusive and we pleased with the range of items offered. A real bonus was the availability of complimentary hot drinks throughout the day (until 9pm). The staff were very friendly and helpful. A really pleasurable stay in a good location to explore the city."

"Staff was very helpful and friendly! Room was clean and amenities were as expected. Friendly bar staff and great drinks to end the evening. The Basel card was a great bonus for our stay."