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"Very good"

"All staff were friendly and efficient."

"Very clean room, polite and helpful staff, quick check-in process. Easy garage parking and optional valet services. In a good location downtown, but still far away enough from event spaces to not be too noisy at night. Have stayed here twice now when coming to Cleveland, always a good choice. "

"The service in the restaurant, Betts, was amazing. The check in was smooth. The accessories in the room were falling apart, i.e. trash can and tissue box holder chipping, outlets too loose to hold electric plug, usb ports not working. The worst part was the tv kept glitching while we were watching a very expensive movie we bought. The tv would just randomly and intermittently change channels and I would have to restart the tv and go back to the movie. "

"Everything was great including the staff. I really have no complaints and I think I definitely would stay here again. Next time I’m in Cleveland."

"Room was small paying for parking suck no microwaves in the room room smell like feet"

"nice clean rooms most important thing"

"Will return"

"The friendliest staff and a great breakfast. The hotel was very clean!"