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The people are racist against their own kind I bought and paid for a hotel room and they didn't even let me in my room refused service to my service animal while it was freezing in Lincoln Nebraska I don't recommend this property for if you are an animal lover roaches climbing every where in the lobby
Luke
Response from Victor on 17 Apr 2024
Hello Luke. You were denied check in due to not having a valid ID and you failed to provide an incidental deposit.
The AC unit was super loud and made it hard to sleep. In addition, the room they gave me was a lot dirtier than the other times I had stayed there. It looked pretty run down which was disappointing.
Maurice
Stayed 1 night in Oct 2023
Response from VP on 10 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
Ann
Business traveller
22 Oct 2023
Liked: Cleanliness, room comfort
Ann
Stayed 1 night in Oct 2023
Response from VP on 10 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
They had outside entry to our room that was extremely convenient. Everything was very clean and pretty new. Our room had a fridge and microwave which we usually need. The king size bed was comfortable, too.
We will stay there again when in Lincoln!
Cynthia
Stayed 1 night in Sep 2023
Response from VP on 10 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
6/10 Okay
Chris
18 Sept 2023
Liked: Staff & service
Chris
Stayed 2 nights in Sep 2023
Response from VP on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
10/10 Excellent
Peter
Travelled with partner
17 Sept 2023
Liked: Amenities
Was greeted and felt welcome.
Peter
Stayed 1 night in Sep 2023
Response from VP on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
6/10 Okay
William
Business traveller
26 Jul 2023
Liked: Staff & service
Disliked: Cleanliness
About what you would expect for the money. Room needed trim painted. Couch was extremely stained, especially on armrests. Floors sticky.
Room did smell decent, bedding, towels appliances clean.
Many of the other patrons are construction workers. Hard to sleep when they stayed up half the night in parking lot hanging out with music playing etc.
William
Stayed 1 night in Jul 2023
Response from VP on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
Melinda, Kearney
Travelled with partner
21 Jun 2023
Liked: Cleanliness, staff & service
Good for overnight stay to catch early morning flight. Clean and comfortable. Only criticism is fold out couch was filthy.
Melinda
Stayed 1 night in Jun 2023
Response from VP on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
10/10 Excellent
Amy
11 Jun 2023
Amy
Stayed 1 night in Jun 2023
8/10 Good
Wayne
Business traveller, Travelled with partner
2 Jun 2023
Liked: Cleanliness, staff & service
From the looks of the motel driving up, I wondered if we made the wrong choice. Outside could use some work. The room, however, was very, very clean and up to date and we felt safe and comfortable. Thanks for a good night's rest.
Wayne
Response from VP on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
This is the second time that a stayed at thes econolodge . But this time i found Bedbugs crawling on my sheets this early morning!!! That is a BIG PROBLEM for me!! And when i showed the front desk person the Video, he had the nerve to imply that i could've been the one that brought the Bedbugs in with me!!! Are you kidding me!? I kelled Two of them i took a video , i am showing it to you and you're saying i brought them in ???
Arturo
Stayed 1 night in Dec 2022
Response from VP on 10 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
2/10 Terrible
Bonnie
Travelled with family
13 Sept 2022
Liked: Cleanliness, staff & service, room comfort
Cockroaches!
The room smelled clean and appeared amazing! However, when we returned after the football game we saw a cockroach skittering along the top of the nightstand and disappeared behind the bed!!! I searched the mattress for bedbugs and it appeared ok.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
needs a lot of upkeep it looks old entry door does not close
properly you need to slam the door the wi fi code did not work
angel
Stayed 1 night in Sep 2022
6/10 Okay
Dean
3 Sept 2022
Liked: Cleanliness, staff & service
Dean
Stayed 1 night in Sep 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
10/10 Excellent
Cathie
14 Aug 2022
Cathie
Stayed 1 night in Aug 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
Craig
Travelled with family and small children, Business traveller
Staff was friendly, and knowledgeable. Room was clean. Bathroom is very small. Bathtub was dirty.
Craig
Stayed 1 night in Jul 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
HIROSHI
24 Jul 2022
HIROSHI
Stayed 3 nights in Jul 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Room was great, so was the service. Quiet. Parked right by our door
Tina
Stayed 1 night in Jul 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
The staff was nice and helpful. The room had been redone and was well-maintained. The walls seemed a little thin, so it was noisier than I would have like. There is a very small breakfast available, so if you want a big breakfast you will have to go somewhere else to eat. I would stay there again if I needed a place to stay in the area.
Jan
Stayed 1 night in Jun 2022
Response from VP on 8 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
Amy
Travelled with family
31 May 2022
Liked: Staff & service
Amy
Stayed 1 night in May 2022
Response from Victor on 14 Jun 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
8/10 Good
Michael
Travelled with family
23 Nov 2021
Liked: Property conditions & facilities
Breakfast was awful. There was either a old pretzel or an old man's toenail under the table. I wasn't going to pick it up to find out.
Michael
Stayed 1 night in Nov 2021
Response from VP on 5 Jan 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
10/10 Excellent
Paula
22 Nov 2021
Liked: Cleanliness, staff & service
Convenient, clean.
Paula
Stayed 1 night in Nov 2021
Response from VP on 5 Jan 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel GM
6/10 Okay
Connie
7 Nov 2021
Liked: Cleanliness, room comfort
Just OK
The room was clean, however the TV did not work. Took three trips back to our room by manager to get it going. Hair dryer did not work properly Had to hold the "on" button to get it to go. Rather hard to do when trying to brush hair while drying. Breakfast bar disappointing.
Connie
Stayed 1 night in Nov 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
6/10 Okay
Dean
Business traveller
25 Oct 2021
Liked: Cleanliness, room comfort
Dean
Stayed 1 night in Oct 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
The room was average clean with dirt in the corners and on end table. Little bugs in tbe corner of the bathroom. Coffee pot in room but no amenities to go with it. Went in the morning to get coffee and it was cold with no one behind the counter to get help. Wont stay again.
Linda
Stayed 1 night in Oct 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
6/10 Okay
Verified traveller
4 Oct 2021
Liked: Cleanliness, staff & service, room comfort
Screens on windows had holes in them. Had trouble with key card not reading at room door. Others were in the lobby complaining about same problem. Room was clean & comfortable.
Verified traveller
Stayed 1 night in Oct 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
8/10 Good
Christine
Travelled with family
3 Oct 2021
Liked: Cleanliness, staff & service
Modest but clean and quiet.
Christine
Stayed 1 night in Oct 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
Tile floors. Close parking to room. Wifi. Friendly staff. Bathrooms had good handles in the accessible room we stayed in. Peaceful neighborhood. Just off I-80
Floor was dirty. Wiping with tissue brought up smudge.
Chair looked stained.
Nancy
Stayed 1 night in Sep 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
6/10 Okay
Maureen, Baraboo
Travelled with family
18 Sept 2021
Liked: Staff & service
Although listed a pet friendly on the website, it did not mention the $10 dog fee, even when paying in advance. So I was charged another $10 upon arrival.
Maureen
Stayed 1 night in Sep 2021
Response from VP on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
6/10 Okay
Jamarr
Travelled with family
7 Sept 2021
Liked: Amenities
Disliked: Cleanliness
The room appeared clean and tidy. The a/c worked well. TV, fridge, etc worked perfectly. A lot of channel options too. The bathroom is small and I saw a roach on the floor.
Jamarr
Stayed 1 night in Sep 2021
Response from Vic on 12 Nov 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel
6/10 Okay
Verified traveller
Travelled with partner
15 Aug 2021
Liked: Staff & service
Needs updating
Verified traveller
Stayed 1 night in Aug 2021
Response from VP on 17 Aug 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Victor Patel