Search Chalets in Linapacan

"Very disappointing. We have reservations of 3 rooms for 6 days. We got in the hotel late around 10pm, the rooms are not ready yet. When we get in the room, rooms smells terrible. The washrooms are not flushing well. Sinks are clog. The lights are not functioning well. No toiletries in any rooms. Kettles only available in the outside kitchen. The property in the apps shows very nice pictures in the front of the property, it was faked. I even showed the pictures on the app to the caretaker. She was surprised to. Very frustrating. We have decided to leave early morning the next day. Not safe for the kids around with broken sinks and untidy place. I been sending multiple messages to the property without any response at all. Very unprofessional. Even the contact information in the app is not accurate. We tried calling that number to inform them that we are checking in late, the guy who answered the call is from other country and no idea about the property. I have been requesting for our full refund, our vacation is now done but this issue is not settled until now. Instead of us enjoying our vacation, it turns out stressful. i have been contacting expedia, it seems no progress. "

"Beautiful and spacious rooms with great facilities, impeccably clean throughout. Convenient for airport and El Nido town. Could improve with better pre arrival communication on what’s available for food options, there is an option to order from a few restaurants for delivery. Otherwise you will need to go to El Nido or local markets for any supplies. "

"Breakfast limited variety. Every time we ate food barely there. We usually eat quickly & did not enjoy breakfast. "

"Nice and quiet place"

"Great place away from the main town. Super friendly staff. "

"The hotel was clean the location is horrible the buffet breakfast was terrible ordering off the menu was terrible they didn’t have a fraction of what was listed on the menu. I realize that it’s in a busy tourist spot but it was not good value for the money . Overpriced for what you get I don’t recommend and won’t stay again."

"Staff and the view was good but this place is in remote area only access to the hotel is by hotel truck. This place is fair away from city or beaches with no access to transport and the hotel’s transportation is very expensive with time limitations because after 10pm They close then no support or answer by phone. we get for our check in by 10:40pm it was miserable no answer by phone, instructions or support we was stopped by armed guards in the middle of hill with heavy luggages. Really bad experience. We have booked for 4 nights but we left after first night without refunds we booked other hotel because make no sense spending our vacation time inside the hotel or without freedom to enjoy El Nido."

"Perfect chilled hotel, beautiful grounds and beach. Staff were amazing loved the spa. "

"Breakfast was good. Beach was very well maintained. Very relaxing. One draw back was the loud speeding jet skis breaking the quiet ambience"