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Reviews of Los Tallanes Hotel & Suites

3.5 out of 5
Los Tallanes Hotel & Suites
Av. Jorge Basadre 325, San Isidro, Lima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Stayed 1 night in Apr 2024
Response from Los Tallanes Hotel & Suites***** on 10 May 2024
Estimado Rubén,Gracias por compartirnos tu experiencia.Te esperamos en tu próximo viaje, con el cariño de siempre.

10/10 Excellent

Aaron, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice plcae. Staff were exremely nice and helpful.
Stayed 8 nights in Nov 2023
Response from Los Tallanes Hotel & Suites***** on 28 Dec 2023
Dear Aaron,Thank you very much for sharing your experience, we are glad to know that your stay was pleasant.We look forward to your next trip.Greetings,

10/10 Excellent

Carlos Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Sep 2023

10/10 Excellent

Russell, Branson West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff as always. Nice sized rooms

8/10 Good

LILIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente comida y atención del personal. Limpio y cómodo y amplio. Tiene cocina y kiving la suite.
Stayed 2 nights in May 2023

10/10 Excellent

Angelo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property needs more heat water pressure
Stayed 4 nights in Apr 2022
Response from Rocío Roncal on 10 May 2022
Dear Mr Angelo We greatly appreciate your comments and we are sorry that you had problems with the hot water. I will send your observations to the corresponding area so they can fix the water pressure. We hope you can return to the hotel soon. regads

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Rocio Roncal on 31 Aug 2021
Muchas gracias por tomarse el tiempo en calificarnos , es muy lindo saber que se sintió cómoda con nosotros .

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Los Tallanes Hotel & Suites ***** on 11 Dec 2019
Muchas gracias por sus puntuación, esperamos que regrese pronto

6/10 Okay

Gonzalo, Portland

Travelled with family and small children
Disliked: Staff & service
The pros: Good location, good breakfast, has parking in a busy area. The cons: carpet in room looked old and dirty. Storm windows are not common in Peru, so you can hear the busy street below which could be a problem for a light sleeper (luckily I am not one). The administration and reception are the main problem from my experience. We needed a crib, and I emailed the hotel at least 2 months before my visit and they said it will be there for us when we arrive. Then a week prior to our stay, they asked me for a new CC - it was just for me to provide the updated exp. date- as I provided the information, I reminded the administration about the need of a crib. When we arrived at 1am, and asked about the crib the front desk guy told me that there was none ready. I ask to get one per my request. The guy said that there was none. To what I asked to call the admin or whoever can fix the issue. I had to put a lot of pressure to get a crib installed finally at 2:15 am in the morning - if I hadn't they were expecting to have a very active 15 mo sleep in a futon. I only received a simple apology, but overall I feel that the staff was not very helpful and had complete lack of understanding of what costumer service is.
Stayed 2 nights in Oct 2019
Response from Rocio Roncal Velasquez Coordinadora de Ecommerce on 24 Oct 2019
Estimado Sr Velasquez Muchas gracias por tomarse el tiempo de escribir este comentario Nos alegra saber que le gusto la ubicación y disfruto del desayuno, en cuanto a los inconvenientes que presento al momento del check in le pedimos las mas sinceras y profundas disculpas, hubo una descoordinacion entre las areas operativas para el armado de la cuna, hemos tomado medidas para que no vuelva a suceder, le comento que el hotel ha sido remodelado y se han cambiado las alfonbras este año por lo que le hare un seguimiento adcional a la limpieza de la alfombra. Espero que nos pueda brindar una nueva oportunidad y vuelva a hospedarse con nosotros. Saludos, Rocio Roncal Velasquez Coordinadora de Ecommerce

10/10 Excellent

Cecilia, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very convenient location.
Stayed 1 night in May 2019
Response from Los Tallanes Hotel& Suites ***** on 4 Jun 2019
Dear Cecilia Thank you very much for your comments, we are glad to know that you enjoy your stay with us, we hope you come back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Los Tallanes Hotel & Suites on 19 Sept 2018
Agradecemos sus comentarios. Esperamos que vuelva pronto. saludos,

8/10 Good

A, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option for lima visitos
Great location Nice and clean rooms Good pillow and towel quality
Stayed 3 nights in Apr 2018
Response from Los Tallanes Hotel & Suites on 10 Apr 2018
We appreciate your comments and we hope to see you soon

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious at reasonable price; lousy wifi
The best part was getting a large suite for a pretty reasonable price. Food in the hotel was good, and San Isidro is one of the best parts of Lima. Plenty of very good restaurants nearby. My only complaint is the wifi, which was poor. The standard connection was not good enough to download apps from iTunes. They did end up giving me a password for an alternative wifi connection via which I was able to download apps. However it would be nice if that were the standard wifi connection.
Stayed 4 nights in Feb 2018
Response from Los Tallanes Hotel & Suites on 26 Mar 2018
Dear guest Thank you very much for your comments, we will send them to the responsible area, we are glad that your stay has been pleasant. I remain attentive to your comments, regards

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & service
Response from Los Tallanes Hotel & Suites on 28 Feb 2018
We are glad to know that your stay was pleasant, come back soon

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
It was absolutely beautiful and we enjoyed every moment! Thank you!!
We hope you come back soon

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
The experience in the hotel was good but they try to clean the rooms early in the morning and that's an inconvenience. Also, the food in the hotel restaurant is not the best.
Response from Los Tallanes Hotel& Suites***** on 13 Jun 2017
DearJose, Thank you very much for your comments, we are taking into account your opinion and working on improving. I hope your stay has been pleasant and tell you again with your visit. Regards!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a gem in San Isidro. Comfortable. Charming. WIth a rooftop swimming pool. What else could one want?
We would like to thank you for choosing Los Tallanes Hotel & Suitess ***** on your recent visit to Lima. It means a lot to us that you enjoy your stay and that we have exceeded your expectations.   We hope you come back soon.

10/10 Excellent

Luis , Long Beach, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommending it.
Everything was excellent, except that someone opened our bottle of water (it was new ) and also opened one bag of candies that were in our room. This gave a sense of insecurity. The staff were very helpful and attentive to any needs we may have. Food was very good and service outstanding. Our special thanks to Jorge y Giovanni. I have to mention Vivian Chamorro who went the extra mile make our stay very pleasant. I recommend this hotel. We'll definitely come back. Luis from Long Beach, California.

4/10 Poor

Erick, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort
sleepless in Lima
The hotel's AC was out of order at the time of my stay. From speaking with a guest that stayed at Los Tallanes a week earlier, This has been a standing problem for sometine now. I was not made aware of this issue prior to booking or at the time of registration at the hotel. With summer night temperatures still hovering above 20 celcius, sleeping in the room was extremely uncomfortable. The fan provided by the hotel was of little help. I travel frequently to Lima and certainly will not be staying there in the future.

10/10 Excellent

Miya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
绝佳的住宿体验
这是个被严重低估的酒店！ 1. 环境：酒店清洁很到位，装修风格复古，很经典 2. 服务: 服务非常细腻，细致，友好 3. 食物：要给食物点个大大的赞！尤其是早餐，虽然说样式不算特别丰富，但西红柿会去皮，西瓜会去籽。。。这是在其他酒店都没有过的体验！ 4. 并且，酒店宠物友好！！！
Stayed 9 nights in Oct 2023

10/10 Excellent

YNDIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019
Response from Rocio Roncal Velasquez Coordinadora de Ecommerce on 23 Oct 2019
Muchas gracias por su puntuacion Rocio Roncal Velasquez Coordinadora de Ecommerce

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena elección
Muy bien ubicado y las instalaciones están muy bien de acuerdo costo-beneficio
Stayed 2 nights in Aug 2019
Response from Los Tallanes Hotel &Suites ***** on 18 Aug 2019
Estimado Andres Muchas gracias por sus comentarios,nos alegra saber que su estancia fue placentera. Esperamos que vuelva pronto. Saludos,

10/10 Excellent

Moacyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena
Hotel muito bom e bem localizado. Até da manhã fantástico. Empregados altamente simpáticos.
Stayed 2 nights in Jul 2019
Response from Los Tallanes Hotel & Suites ***** on 24 Jul 2019
Agradecemos mucho sus comentarios, esperamos que Vuelva pronto. Saludos, Los Tallanes Hotel & Suites *****

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Los Tallanes Hotel & Suites ***** on 7 Mar 2019
Muchas gracias por sus comentarios Cecilia, vuelva pronto :)

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2018
Response from Los Tallanes Hotel& Suites ***** on 10 Jan 2019
Agradecemos mucho su preferencia esperamos que vuelva pronto.

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideales Stadthotel in Lima - San Isidro
Ein nationales Hotel mit sehr gutem Standard. liegt in San Isidro eine ideale Region für Aktivitäten in der Stadt. Wenige Gehminuten von guten peruanischen Restaurants wie Astrid und Gaston und seine zusätzlichen Restaurants wie zum Beispiel Taca. Das Hotel ist sehr sauber, sehr freundliches, hilfsbereites Personal. Wunderbares Frühstücksbuffet mit variiertem Angebot - wird nicht langweilig. Frische Früchte, Müslivarianten und typische Körner aus Peru wie Chia, Quinoa, etc. Das Hotel liegt in einem relativ sicheren Stadtteil von Lima, sodass man ohne Probleme zu Fuss laufen kann. Hotel bietet eigenen Taxiservice zu akzeptablen Preisen an. Aufgrund Verkehrsaufkommen in Lima muss man trotzdem für kurze Strecken längere Zeiten einbeziehen. Shuttleservice zum Flughafen kann bestellt werden. Rundherum kann man sich in diesem netten Stadthotel wohlfühlen. Das Restaurant bietet leckere Speisen an und Roomservice wird rund um die Uhr angeboten. Es gibt ebenfalls Fitness-Möglichkeiten, die ich leider nicht ausnutzen konnte aufgrund meines straffen Programms meiner Geschäftstermine. Die Zimmer haben Minibar mit dem was man benötigt und einen Tresor, wo am Empfang der Schlüssel abgeholt werden muss. In Laufnähe liegt die Strasse Camino Real mit kleinem Shopping-Center und weiteren Einkaufsmöglichkeiten. Das Gastronomieangebot um das Hotel herum ist exzellent mit vielen Möglichkeiten - was das Herz begehrt. Das Hotelpersonal ist zuverlässig und äusserst zuvorkommend. Hotel zu empfehlen.
Stayed 3 nights in Dec 2018
Response from Rocio Roncal on 15 Dec 2018
Estimada Srta Ivonne Muchas gracias por compartir sus gentiles comentarios sobre nuestro hotel y especialmente por destacar el desayuno. Esperamos que vuelva pronto. Saludos, Los Tallanes Hotel & Suites *****

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Los Tallanes Hotel & Suites ***** on 30 Oct 2018
Estimado Sr Guillermo Muchas gracias por alojarse con nosotros esperamos que vuelva pronto saludos Los Tallanes Hotel & Suites *****

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado ampliamente
El personal muy amable La habitación bastante cómoda La ubicación es perfecta
Stayed 3 nights in Sep 2018
Response from Los Tallanes Hotel & Suite on 19 Sept 2018
Agradecemos sus comentarios, esperamos que vuelva pronto. Saludos

8/10 Good

MARCIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet Lento
Considero que puede mejorar en cuanto a la velocidad de internet que ofrecen, teniendo en cuenta que es un hotel muy utilizado por personas que viajan por negocios y deben trabajar desde el mismo.
Stayed 3 nights in Jun 2018
Response from Los Tallanes Hotel & Suites on 4 Jul 2018
Estimado Sr Marcial Agradecemos sus comentarios , le haremos llegar sus sugerencia a la Gerencia General. Esperamos que vuelva pronto , Saludos ,

10/10 Excellent

Gabby , México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran opción en Lima
Nos hospedamos dos veces en mi visita a Perú. Hotel de alta calidad, espacioso, confortable, limpio, seguro y sobretodo excelente servicio
Stayed 2 nights in Dec 2017
Response from Los Tallanes Hotel & Suites on 31 Dec 2017
Agradecemos sus comentarios, y esperamos que vuelva pronto , que tenga un feliz año nuevo y el 2018 llegue llenos de bendiciones.

10/10 Excellent

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much for your comments, we hope to see you back soon

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Obrigado!
Agradeço e parabenizo a equipe da Hoteis.com pelo ótimo apoio prestado durante minha viagem a Lima. Tinha reservado o hotel em data errada e vocês me auxiliaram muitíssimo bem para resolver o meu equivoco.
Esperamos que você reserve novamente Muito obrigado por seus comentários.

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rodrigo, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente voy a volver siempre a este hotel en lim
No mucho que eecir cuartos en perfecto estado, comodos, limpios, buena atencion. Todo de 10, si hubiese que mejorar algo es sacar la moquet q personalmente no me gustan. Prro estoy seguro que siempre voy a volver a este hotel en lima.