Standard Double Room, 2 Single Beds | City view
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Reviews of Hotel Rivera Inn

3.5 out of 5
Hotel Rivera Inn
Av. Rivera Navarrete 2868, San Isidro, Lima, Lima

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 39 reviews" "
Rating 8 - Good. 15 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Karina

Stayed 1 night in Feb 2023

4/10 Poor

B

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room that we were allocated was not as per the pictures seen on the website and this was disappointing; the reception staff and all other staff were friendly and helpful and the breakfast and adjoining sitting areas with free PC access where very good and as per the pictures provided
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Rude and cold
I asked for an extra hour to stay based I arrived very late the previous night and also I didn’t have my passport with me due I left it in my friends car. They denied me in a rude way and didn’t give the chance to bring my passport to avoid the 18% of taxes for being foreigner.
Stayed 1 night in Sep 2019

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from M.A. on 7 Aug 2019
Estimado Sr. Angel, Buenos días, agradecemos la excelente puntuación brindada al hotel. Lo esperamos en su próxima estancia Saludos cordiales,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel, staff and breakfast are fine, but unfortunately this hotel is in an Avenue and the sound at everytime is really high, so you cannot really rest there
Stayed 3 nights in Jun 2019
Response from HRI on 5 Aug 2019
Dear Mr o Mrs, Good morning, we appreciate your good comments. Because we are a very economical hotel, we do not have anti-noise windows Best Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from HRI on 7 Aug 2019
Estimado Sr. Buen día, agradecemos la puntuación brindada Los esperamos en su próxima estancia Cordiales saludos,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
NO AC! So you have to open the windows.. then the noise from the street comes in...
Stayed 4 nights in Mar 2019
Response from HRI on 5 Aug 2019
ear Mr. Good morning, we appreciate your comments Because we are a very economical hotel, we do not have AC. Best Regards,

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for hotel in the area
The value of the hotel for the location was great. Service was great.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel OK
Hoel OK for the price. In business center of Lima. Thank you
Stayed 7 nights in May 2018
Response from HRI on 5 Aug 2019
Dear Mr. Good morning, we appreciate your comments Indeed we are a very economical hotel with an excellent location. Best regards,

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Arrived at hotel at 1am in the morning and our room wasn't ready.... Staff knew we would be in late as they had organised airport pick up, yet room was not ready when we arrived, exhausted and in need of a bed 12hours after the normal check in time. Disappointing.
Stayed 1 night in Dec 2017
Response from HRI on 5 Aug 2019
Dear Mr. Good morning, we regret the mishaps that happened at the hotel. We offer the apologies of the case Best regards,

8/10 Good

Yair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Gerardo

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2021

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Inseguridad
La limpieza del sitio terrible, alfombras manchadas, baño sucio… llegamos y no nos tomaron la temperatura no había estaciones de alcohol, nos fuimos temprano del local que no presta las medidas de bioseguridad respectivas.
Stayed 1 night in Jun 2021

6/10 Okay

henni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix mais le petit déjeuner est médiocre
Stayed 1 night in Jun 2021

6/10 Okay

yanina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Leopoldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
Excelente, buena atención
Stayed 1 night in Dec 2020

10/10 Excellent

Frank Arnold Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto: - Condiciones generales de hotel en cuanto a infraestructura - Atención de todo el personal - Ubicación privilegiada en zona financiera entre Cercado de Lima y Miraflores. Hay numerosos restaruantes y servicios, buena comunicacion No me gusto: - Falta Aire acondicionado y/o calefacción. - Por la mañana el agua de la ducha estaba tibia o fria - El "desayunador" es muy chico y debe ser ampliado
Stayed 6 nights in Oct 2019

2/10 Terrible

YONGHWAN

Disliked: Room comfort
한국인에게는 너무 안 맞는 호텔입니다. 비싼 가격에 비해 너무 춥고 히터,커피포트 없음, 아침 식사도 먹을것이 없고 밖은 시끄럽고(이런것들은 문화가 달라서... 이해 함) 화가 나는것은 외국인은 VAT를 받지 않는것으로 알고 있는대 기본적으로는 18% 포함해서 영수증 발행 해 주더니 공항가서 TAX 환불 받으라고 합니다. 공항에는 TAX 환불 장소가 없었습니다.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from HRI on 7 Aug 2019
Estimado Sr. Buen día, agradecemos su buena puntuación Lo espreamos en su próxima estancia Cordiales Saludos,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
-
Buen precio/calidad. No tiene Aire acondicionado lo que podria ser un problema en verano. las habitaciones esta
Stayed 6 nights in May 2019
Response from HRI on 7 Aug 2019
Estimado Sr. Buenos días, gracias por su comentario. Ya que somos un hotel muy económico, aún no contamos con airea acondicionado ni calefacción. Saludos cordiales,

8/10 Good

Thierry

Liked: Cleanliness, staff & service
Proche terminal de bus Cruz de Sur
Très pratique quand on prend un bus longue distance. L'hôtel est en rénovation. Dommage qu'il n'y est pas de chauffage, et les cloisons sont très minces donc un peu bruyant.
Stayed 1 night in Jun 2019

6/10 Okay

margarita

Liked: Cleanliness, room comfort
En general el hotel tiene las comodidades necesarias, sin embargo, le falta servicio al cliente de la recepción
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from HRI on 7 Aug 2019
Estimado Sr. Buenos días, agradecemos su puntuación Saludos cordiales,

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Javier

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es correcta, la ducha muy buena,, el desayuno podría ser mejor
Stayed 1 night in Apr 2019
Response from HRI on 8 Aug 2019
Estimado Sr. Buen día, agradecemos su comentario Se está realizando cambios en nuestro desayuno buffet Saludos cordiales,

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from HRI on 7 Aug 2019
Estimado Sr. Buen día, gracias por brindarnos una puntuación Saludos cordiales,

6/10 Okay

LPJ, Costa Rica

Business traveller
Liked: Property conditions & facilities
Small humid rooms with no A/C. Nice and welcoming staff. Nice hotel y excellent location
Stayed 4 nights in Mar 2019

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien buena atención y excelente servicio
Stayed 1 night in Mar 2019

8/10 Good

SEBASTIAN

Liked: Cleanliness, staff & service, room comfort
El personal muy simpático y siempre atento, las habitaciones con detalles mínimos para mejorar en infraestructura, limpieza un 10.
Stayed 3 nights in Feb 2019

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Hotel muy bueno y excelente ubicación
Stayed 1 night in Dec 2018

8/10 Good

Viviana, Santiago, Chile

Buen hotel cómodo tiene lo justo. Buena atención. Bien ubicado.
Stayed 4 nights in Nov 2018

8/10 Good

Maria mercedes

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Liliana elizabeth

Disliked: Staff & service, room comfort
Poco profesionales
Me queje con la administracion porque dos veces despues de haberse hecho la limpieza a la siesta ingreso a mi habitacion personal del hotel.apenas si golpearon y ya habrieron la puerta.Avise que estaba adentro y se fueron.Nunca me habia pasado. El hotel esta en plena avenida y x el transito hay bocinazos todo el tiempo de mañana y tarde.Tanpoco acondicionan el desayuno habia que pedir todos los dias que pongan edulcorante. Muy improvisados. No me gusto.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cogimos este hotel por lo cercano que es a la estacion de autobuses y la verdad es que nos ha sorprendido. Veniamos muy cansados del vuelo y hemos podido reposar muy agusto.
Stayed 1 night in Jul 2018
Response from Reservas on 20 Jul 2018
Estimado, Muchas gracias por su comentario, siempre nos esforzamos por darle un mejor servicio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018