See all properties

Crossroads Hotel Lilongwe

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

Photo gallery for Crossroads Hotel Lilongwe

Outdoor pool, pool umbrellas, pool loungers
Buffet
Meeting facility
Deluxe Suite, 1 King Bed | Living area
Deluxe Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$209
includes taxes & fees
16 July - 17 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Room

Room

Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
4 bedrooms
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Bathroom sink

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
6 bedrooms
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000

What's nearby

  • Lilongwe Wildlife Centre - 17 min walk - 1.5 km
  • Kamuzu Mausoleum - 2 min drive - 1.6 km
  • Kamuzu Central Hospital - 5 min drive - 3.1 km
  • Lilongwe City Mall - 6 min drive - 4.6 km
  • Bingu National Stadium - 7 min drive - 6.1 km

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 37 min drive

Restaurants

  • ‪Orchid Cafe & Restaurant - ‬4 min drive
  • ‪Blue Ginger - ‬4 min drive
  • ‪La Cantina - ‬6 min drive
  • ‪Vincent Restaurant - ‬11 min walk
  • ‪Coco's @ koa House - ‬4 min drive

About this property

Crossroads Hotel Lilongwe

Family-friendly hotel
At Crossroads Hotel Lilongwe, you can look forward to a free breakfast buffet, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a facial or a deep-tissue massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
  • A banquet hall, luggage storage and newspapers in the reception
Room features
All 101 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English

Similar properties

Exterior

Woodlands Lilongwe

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 57 reviews
The price is NZ$217
includes taxes & fees
15 July - 16 July
Woodlands Lilongwe

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Catchy Saloon
  • Copper Pot
  • Crossroads Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: MWK 23100 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crossroads Hotel
Crossroads Hotel Lilongwe
Crossroads Lilongwe
Crossroads Hotel
Crossroads Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel
Crossroads Hotel Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel Lilongwe

Frequently asked questions

Does Crossroads Hotel Lilongwe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crossroads Hotel Lilongwe?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at Crossroads Hotel Lilongwe on 16 Jul 2025 start from NZ$208.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Hotel Lilongwe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crossroads Hotel Lilongwe?

Self-parking is free at this property.

What time is check-in at Crossroads Hotel Lilongwe?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Crossroads Hotel Lilongwe?

Checkout is at 11 AM.

Does Crossroads Hotel Lilongwe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MWK 23100 per person applies.

Where is Crossroads Hotel Lilongwe located?

This family-friendly Lilongwe hotel is within 1 mi (2 km) of Parliament Building, Tobacco Auction Floors and Kamuzu Mausoleum. Old Town Mall and Lilongwe City Mall are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crossroads Hotel Lilongwe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 96 reviews
Rating 8 - Good. 41 out of 96 reviews
Rating 6 - Okay. 26 out of 96 reviews
Rating 4 - Poor. 4 out of 96 reviews
Rating 2 - Terrible. 7 out of 96 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10

Excellent staff and breakfast.
Stayed 1 night in Jun 2024

10/10

The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Stayed 3 nights in Jun 2023

10/10

Every support and service was good! It was very convenient to have stores nearby. Wifi can be better, and I saw a cockroach several times.
Stayed 14 nights in Jan 2023

6/10

I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked. Bathtub had hotwater but the shower was only lukewarm not hot. Excellent breakfast!
Stayed 1 night in Mar 2024

8/10

We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Stayed 3 nights in Feb 2023

2/10

Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Stayed 4 nights in Sep 2022

6/10

I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.

8/10

Stayed 2 nights in Nov 2024

10/10

Stayed 2 nights in Aug 2024

8/10

Stayed 3 nights in Aug 2024

8/10

Stayed 3 nights in Jul 2024

10/10

Stayed 1 night in Jun 2024

8/10

The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Stayed 9 nights in Apr 2024

8/10

Stayed 1 night in May 2023

2/10

Stayed 5 nights in Mar 2023

8/10

Stayed 3 nights in Feb 2023

10/10

Dieses Hotel kann empfohlen werden ! - Allerdings besteht kein Shuttle zwischen Flughafen und Hotel, so daß jeder selbst sich um den Transport kümmern muß (bei der Anreise).
Stayed 3 nights in Oct 2022

2/10

Stayed 3 nights in Oct 2021

6/10

the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Stayed 2 nights in Sep 2021

6/10

The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Stayed 3 nights in Sep 2021

8/10

Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
Stayed 1 night in Sep 2021

2/10

Stayed 3 nights in Jul 2020

8/10

Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
Stayed 3 nights in Jul 2020

10/10

Very convenient location. Food court, stores and banking nearby.
Stayed 3 nights in Feb 2020

8/10

Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.
Stayed 1 night in Oct 2019