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Reviews of Motel 6 Georgetown, KY - Lexington North

2 out of 5
Motel 6 Georgetown, KY - Lexington North
401 Cherry Blossom Way, Georgetown, KY

Reviews

6.2
Rating 10 - Excellent. 130 out of 718 reviews" "
Rating 8 - Good. 171 out of 718 reviews" "
Rating 6 - Okay. 156 out of 718 reviews" "
Rating 4 - Poor. 123 out of 718 reviews" "
Rating 2 - Terrible. 138 out of 718 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They where very clean
Stayed 1 night in May 2024

10/10 Excellent

Drane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Drane, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Krarissa

Business traveller
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Krarissa,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Patricia

Lacking microwave, frig, hairdryer, coffee maker. Matress cover stained, hair on sheets. A plus was a tv that worked. And no breakfast.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Patricia,We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Ramona

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was misrepresented! No fridge, no microwave, no shampoo, no Kleenex, no hair dryer, no coffee. Barely clean (the floors were sticky). The staff members were not helpful. No fan in the bathroom. Couldn't turn on several of the lights in the room. WiFi disconnected constantly. My room key had to be reprogramed every time I came back to my room. We had 2 rooms. We could not get the shower to come on in the second room until staff came to demonstrate how to use it. When we complained we were told 'oh yeah, we get complaints about that room all the time.' and told to call maintenance. The booking like promised breakfast...there was none. When asked we were told 'the other Motel 6 in Georgetown' offered everything we wanted. Never again! Don't book here!!!!
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Ramona,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi LauraThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Tabitha

Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Megan

Stayed 6 nights in Mar 2024

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where spacious and it was very easy to check in.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Deborah, Chipley

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Deborah,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nasty
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Kaitlyn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities, fridge, clock, coffee maker
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alexandria

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a bug immediately and room was falling apart in areas
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Alexandria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

ENOC I

Disliked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Allen

Stayed 1 night in Dec 2023

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Marcia

Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karri

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Mark

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Mattress and pillows are extremely hard and old.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Mark,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

gordon

Not nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a 5* Motel 6 It was clean, had a nice bed, and good water pressure.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Dale,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Vicky

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. It is a non smoking facility. I pulled the bedside table sideways for my laptop, there was cigarrette ashes all on the floor behind the table. Clothes on the floor behind the table under the tv. Linen looked like it was 20 years old, dingy. Hair in the drain in the tub. Bad enough when guests are loud up and down the hall. Staff could be heard over top of movies being played in my room singing and banging in adjoining rooms and the hallway. Saying is true, you get what you pay for! Lesson learned. Also no fridges or microwaves.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi VickyAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value.
Met my expectations for the price. Good value for a traveler passing through.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Quiet Friendly staff Reasonably priced
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bring some ear plugs
It was fine for the most part. Room was clean, pillows are flat so need to double up. It would have been great if the phone worked in my room so when the guest in the room next mine at 4am started an argument I could have gotten a hold of the front desk to try and deal with the situation.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

Carrie

Stayed 1 night in Oct 2023

6/10 Okay

Lindsi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and very affordable! Beds are hard and not the most comfortable. I would stay again for one night.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Lindsi,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Gerald

Stayed 1 night in Oct 2023

2/10 Terrible

ConChessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people were horrible. The frint desk was nice enough but housekeeping was rude and intrusive. We ended up leaving in the middle of the night.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi ConChessa,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Layc

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband woke up with bed bug bites all over him. And they are denying it.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Layc,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Brianna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The bathroom had black mold and the AC unit was full of dirty,dust, and bugs. They would not give us a refund even though we did not stay because it was so dirty.
Response from Brand Experience Team on 30 Oct 2023
Hi Brianna,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Molly

Stayed 1 night in Oct 2023

2/10 Terrible

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband had bug bites all over him! And they won’t even do anything about it
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Morgan,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing
Room did not look as pictured. Burm holes in bedding. Loud screming in hallways 3am. Great price but i guess you get what you pay for. Wouldnt recommend.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Teresa,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont do it
It smelled likean ashtray. Was NOT clean bc food stains were caked on the surfaces of the nightstand. The floors were sticky. The beds while bug free were hard as a rock. The bathroom door had a hole like someone had kicked or punched it. For $100 and the fact that i had nowhere else to go..i survived. But who wants to say that about their hotel stay?
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Erin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Ngimbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Ngimbi,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

Lee

Stayed 1 night in Oct 2023

6/10 Okay

Cheryl

Stayed 1 night in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

ConChessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they have closed restaurant Waffle House!!! Great!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Kevin,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Little water pressure Beds poor condition Trash in room Table no chairs Floor dirty
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Kenneth,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frills just clean and very easy to get to comfortable what we were looking for good price will defiantly stay there again if in the area
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6