8/10 Good
Lars, York
Travelled with family and small children
20 Aug 2024
Liked: Cleanliness, staff & service
We recently stayed at this hotel and were generally pleased with our experience, although there were a few surprises. Unfortunately, we were not aware at the time of booking that our room was located one floor up from the lift, requiring us to navigate a final set of narrow stairs, one of which was broken. This could be challenging for some guests. The layout of the family room was somewhat unusual and might not be ideal for everyone, though it was just about suitable for our close-knit family. The see-through shower door is also something one might need to get accustomed to. On a positive note, the breakfast was very nice, with a good variety of options available. Parking was convenient, though it needs to be pre-booked. There was a bit of a mix-up with our request, but thankfully, a space was found for us.Overall, it was a pleasant stay with a few areas that could benefit from some attention.
Lars
Stayed 1 night in Aug 2024