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Reviews of Mercure Paris Sud Les Ulis

4 out of 5
Mercure Paris Sud Les Ulis
3 rue du Rio Salado, Courtaboeuf, Les Ulis, Essonne

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 193 reviews" "
Rating 8 - Good. 94 out of 193 reviews" "
Rating 6 - Okay. 27 out of 193 reviews" "
Rating 4 - Poor. 13 out of 193 reviews" "
Rating 2 - Terrible. 5 out of 193 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Not very friendly staff, old and not very well maintained rooms.
Stayed 3 nights in Nov 2023

6/10 Okay

Michele

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect for my stay as it was 4 minutes to work each day while on business. My only complaint is it is an industrial area, so nothing to do, the resturaunt and bar within the hotel are closed Friday, Saturday and Sunday other then for breakfast.
Stayed 6 nights in Nov 2023
Response from MERCURE LES ULIS on 13 Nov 2023
Dear Miss,thanks for your feedback of your stay.Our restaurant is closed on saturday and sunday.Best regards

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint would be the breakfast, most days all the hot food had ran out and not replenished!
Stayed 5 nights in Oct 2023
Response from . on 16 Oct 2023
Dear Mr Andrew,i am sorry fot he breakfastbe sure that we are doing our best to solve this problemBest regardsMercure les Ulis

4/10 Poor

Christophe

Stayed 3 nights in Sep 2023
Response from mercure on 2 Oct 2023
Bonjour Monsieur,pourriez-vous nous donner un peu plus d'explication sur ce 4 afin que nous puissions améliorer nos servicesCordialement,

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
It’s a good hotel for business . Good internet connection and comfortable bed . Breakfast had a good choice
Stayed 2 nights in Jul 2023
Response from Hotel Mercure Paris Sud Les Ulis on 24 Jul 2023
Dear Richard, Thank you for taking the time to write to us. Be sure that we will pass on your comments to our entire team. Your comments are very valuable to us and help us to work harder to provide you with an exceptional stay.We look forward to welcoming you in your next stay at Mercure Paris Sud les Ulis Hotel.Best regards, EmmyReception Team

4/10 Poor

Hervé

Stayed 3 nights in Jun 2023
Response from aline on 28 Jun 2023
Bonjour Monsieur,puis-je avoir des détails concernant la note que vous nous avez laisséeMerci par avance, Cordialement,Aline

8/10 Good

David

Stayed 1 night in Jun 2023
Response from Aline on 13 Jun 2023
Bonjour Monsieur,merci pour vos commentaire Au plaisir de vous accueillir de nouveauCordialement,l'équipe du Mercure les Ulis

10/10 Excellent

Georges

Stayed 2 nights in May 2023
Response from Aline on 31 May 2023
Bonjour Monsieur,un grand merci pour vos commentaires positifs sur notre établissement; Au plaisir de vous accueillir de nouveau.L'équipe du Mercure les Ulis

10/10 Excellent

THIERRY

Stayed 1 night in Mar 2023
Response from Mercure les Ulis la réception on 31 Mar 2023
Bonjour Monsieur,Merci pour votre note !

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We used this hotel for a stop along the highway during a long road trip. It is a fine, basic, no frills hotel. Easy parking, although it did not look like the safest area. We arrived late. The staff was helpful. There is a bar/restaurant on site but we did not use it. They also have drinks/snacks for sale near the front desk which is a nice to have.
Response from Inès on 9 Mar 2023
Thank you for sharing your experience with us! We're happy to hear that you found our hotel to be a convenient and comfortable stop along your road trip. Our team always aims to provide helpful and accommodating service to our guests, regardless of the time of day. We're glad that you felt safe during your stay and that our parking lot met your needs.We're sorry that you didn't have a chance to try our on-site bar/restaurant, but we're glad that you appreciated our selection of drinks and snacks near the front desk. We hope that if you have a chance to stay with us again in the future, you'll be able to enjoy all that our hotel has to offer. Thank you again for choosing our hotel for your travels!

4/10 Poor

Bernard

Stayed 3 nights in Feb 2023
Response from aline on 31 Mar 2023
Bonjour Monsieur,nous sommes désolés que votre séjour dans notre établissement n'est pas été à la hauteur de vos espérances.Cordialement,Mercure Les Ulis

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For business great location 30 minutes from Orly Airport . Friendly staff always willing to help
Stayed 1 night in Nov 2022
Response from Coralie ANTUNES on 25 Nov 2022
Dear Mister Richard,Thank you for your feedback! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Clare

Stayed 1 night in Sep 2022
Response from Mercure les Ulis on 17 Sept 2022
Dear Clare,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Sud Les Ulis Courtaboeuf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Coralie AntunesCheffe de Réception

10/10 Excellent

Gary

Stayed 1 night in Aug 2022
Response from Mercure les Ulis on 17 Sept 2022
Dear Gary Smith,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Sud Les Ulis Courtaboeuf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Coralie AntunesCheffe de Réception

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Mercure les Ulis on 14 Aug 2022
Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Sud Les Ulis Courtaboeuf. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Coralie Antunes Cheffe de Réception

10/10 Excellent

Alex, Almere

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very helpful front desk staff and nice rooms.
Stayed 1 night in Jul 2022
Response from Mercure les Ulis on 14 Aug 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Coralie Antunes Cheffe de Réception

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff was very helpful and spoke English which may it easy for us to communicate. I was not impressed by the bath room which look out of date .
Stayed 2 nights in Jun 2022
Response from c on 14 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Coralie Antunes Front Office Manager

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022
Response from c on 14 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Coralie Antunes Front Office Manager

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from c on 14 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Coralie Antunes Front Office Manager

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Mathieu O on 29 Oct 2021
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Mathieu O. Responsable Hébergement / Room Division Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel and location for travellers
Very nice staff. Good and comfortable rooms. Good breakfast. Easy check-in and out.
Stayed 1 night in Sep 2021
Response from Mathieu on 28 Sept 2021
Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu O. Responsable Hébergement / Room Division Manager

10/10 Excellent

Aurélien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay if you have work in the area
Good place to stay if you have work within the area. Would be good if they had access to a gym.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Hotel well positioned for purpose, visiting Marcoussis for a competition. Carrefour and garage nearby and lovely Italian restaurant within a few minutes walk. Although a good deal obtained for room rate we were told on arrival that breakfast was included, and then on check out told it wasn't. Breakfast is Euro17.90 per person per day, and mediocre at best, certainly not worth this amount. Hotel also said they could not accommodate our request for a twin or family room yet we discovered others that had been given a family room but only needed a double. Advice - certainly worth staying but look at other options for eating.
Stayed 4 nights in Aug 2019

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds after a long drive. Great breakfast!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great wifi, but inadequate desk space
Clean and bed was comfortable. Wifi was good, but desk space within the room was inadequate making it difficult for a business trip.
Stayed 1 night in Dec 2018

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Mercure hotel
The hotel is fine and service is good. The hotel is in a business park with few options on restaurants. I am not a fan of Mercure food options.
Stayed 1 night in Dec 2018

8/10 Good

Amjad

Liked: Room comfort
Far from Paris.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place :)
Loved this place! Absolutely beautiful, great food, great atmosphere and so clean and tidy! Will definitely be returning when I am next visiting my client. Thanks Jeni
Stayed 1 night in Jul 2018

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT STOPOVER
very comfortable overnight stop between paris and the atlantic coast. Great beds and the restaurant although not cheap was very good quality and tasty. Nice pool for a cool off too. staff prepared an off menu dish for me as veggie and gave us extra towels for swimming.
Stayed 1 night in Jul 2018

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A typical Mercure
Typical Mercure Hotel and amenities. The staff is pleasant, rooms are clean and WiFi is ok. I am not a fan of the menu at Mercure restaurants. This hotel is in an industrial park so has the advantage of walking to my business site. From CDG I take the RER B to Massy- Palaiseau then a taxi or Uber to the hotel. Most staff speaks English.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a business stay
Clean and pleasant with comfortable room and bed. Tucked away from the main roads so it was quiet. I used taxis and Uber to get around but it’s remote so book ahead if you plan to travel during rush hour. The restaurant was just okay. Nothing special.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip to Paris Sarclay
Great hotel, in the aspect that the accommodation was booked for business... not sure if I would have booked there for a holiday though

8/10 Good

brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
The hotel has recently had a refurbishment so everything is clean and fresh.
Stayed 2 nights in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for business travel.
Had a lot of calls and emails with them pre-arrival, with lots of changes due to issues from our side. The staff were extremely helpful. The Hotel itself is good, with great service and a wonderful restaurant. Well recommended!!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

nothing special
the Hotel is corect but a bit expensive for what is it

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Philip, Las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very convenient for me.
As usual, all was well.

6/10 Okay

Verified traveller

Disliked: Room comfort
Pricey for an overly warm room
In general, the Mercure is fine for a short business stay but tends to be on the high price side since there are not many options in Les Ulis. I stay there several times per year. The restaurant is nice and the people are friendly. The main issue with the Les Ulis Mercure (common to IBIS, Mercure and Novatels I have stayed in) is with the temperature of the room. Although there is a thermostat, there is, in principle, no air conditioning,(if so, I have never seen it work in 5 years of going there). You can open the window but the heavy curtains block the air flow. If you open the curtains, you suffer from bright lights on the outside of the building and significant noise. (It is close to the expressway and airport.) If you need a cool room to sleep, you may have a problem at the Mercure.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Best Hotel in the Area
This is probably the best hotel in the area, others are more basic. Only stayed for 1 night. I found the bar / food to be expensive and very little choice. Restaurant menu only had 5 main dishes that were the same as the bar food and room service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
We stayed overnight at this hotel the rooms were spacious and clean the only downside was that breakfast was for €17 per person it was expensive, if you want to stay near Paris this hotel it's around 15-20 miles away from Paris

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr. D, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected!
I stayed here for one night. It is a typical "Accor Group" style of hotel. The hotel is situated near an industrial estate, there are a few Steak House style restaurants nearby. My room was clean and comfortable, the food in the hotel restaurant was good. All of the staff I spoke to were polite, I would stay here again.

8/10 Good

Carps0605, Berkshire

Liked: Staff & service
Good value Stopover hotel
Hotel is a bit tired and not really in nice surroundings, but the staff were really friendly, excellent value and was ideally located for a stop travelling back from the South of France. We went to Versailles that evening and drove to the centre of Paris the next morning, both within 30 minutes. All in all a good hotel.

8/10 Good

Richard, France

Liked: Cleanliness, staff & service, room comfort
nice hotel on an industrial estate but convenient
This was a nice hotel in an unexciting part of the south west Paris area. Excellent rooms, very clean and helpful staff with pretty good food. Very convenient for Guyancourt and Renault development centre + not too far from Versailles.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
Lovely room and very friendly staff. The hotel restaurant was not open but there was a good selection of restaurants nearby which we were given directions for from reception. Our only complaint was the breakfast. at 17 euros each it was poor value for money. There only appeared to be two members of staff on and whilst they were doing their very best to be helpful, they were unable to keep up with maintaining the selection on offer and meeting the needs of what appeared to be a large party of Japanese tourists who were also staying at the hotel!