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"Service did not meet expectations for a 5* relaix "

"The place is nice and quiet. It is not an hotel and could be describe as a cottage or guesthouse. There is no housekeeping during the stay. Most the amenities ( pools, restaurants) described are part of the "hotel de l'ermitage" which is accessible from "les jardins de l'ermitage" if you can walk down a stair and unpaved path down a hill about 100 yards which my 87 year old father couldn't do. The outdoor pool was still closed even if we stay beginning of Mai. The indoor pool part of the SPA and is accessible for a fee of $25 for 24hours. The cotages and rooms were large, nice, well maintain. We did not see any staff during the entire stay (4 nights). The outdoor around the place has a pound and is very relaxing."

"All of the meals, the facilities, and the rooms here at the Hotel Arena are amazing! And its a 3 minute walk from the train station, direct from the Nice airport! (Yet there is no noise, because all trains are electric.) I have stayed here several times and I very highly recommend it. The grounds are lovely and blend historic culture, and reasonable prices with full amenities. I have moved to Frejus and now recommend this hotel for all of my guests."

"Staff were brilliant and the grounds were beautiful. At times there was some miscommunication but we put it down to it being the opening week. Lovely touch of arrival wine. A complete oasis we needed, thanks!"

"I did not schedule treatments but I enjoyed the spa pool and water aerobics. The property is beautiful and well maintained. We plan to return next year. "

"Breakfast was great nothing to say. The rest not so much… bathroom was so small that when I sat on the throne my shoulders touched each side of the left and right wall and couldn’t even spread my knees wider than my shoulders. Forget about space, even my head and my face were literally touching the door while pooping. I went to india and I don’t mind a hole for a toilet, but this felt like a trap hole. Can’t even bed forward to clean…. Nevermind taking a shower…"

"Staff and restaurant were excellent. Friendly, accommodating, and delicious food. We had a wonderful stay and experience. "

"It was a nice, clean room very well located. "

"My room smell really bad when I walked it, moldy and lots of humidity. I turned the AC on immediately and by time I came back from dinner was hoping it was gone but the actual AC was very old and bad smell was coming out of it I have to turned it off. Is a shame bse the property is nice but the rooms need a makeover for sure! "