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Reviews of BIG MAMA Leipzig

3 out of 5
BIG MAMA Leipzig
Kurt-Schumacher-Str. 23, Leipzig, SN

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 477 reviews" "
Rating 8 - Good. 240 out of 477 reviews" "
Rating 6 - Okay. 82 out of 477 reviews" "
Rating 4 - Poor. 18 out of 477 reviews" "
Rating 2 - Terrible. 2 out of 477 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Recep

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible room
There is no climate in room. My room it was burning. When train on the street my bad shaking. On shower almost wait 10 min to come hot water and this is time and water waste. It was clean room this is the one thing only can positive thing about hotel. It was terrible business trip.
Stayed 2 nights in Jul 2023
Response from BIG MAMA on 9 Sept 2023
We are sorry to read that you were not completely satisfied with your stay, especially because the points you mention are of high importance for us. We try to offer our guests a place with character and soul, where they feel they have arrived.

10/10 Excellent

Vaclav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

YEFIM, milwaukee

Stayed 1 night in Sep 2022

8/10 Good

Lasse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, clean rooms and close to city center
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Easy, friendly check-in; clean, spacious room and bathroom, simple relaxing decor.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large bedroom & shower room nothing to complain about😃
Stayed 2 nights in Mar 2020

8/10 Good

karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Hotel Vier Jahreszeiten
We loved our stay in Leipzig and Hotel Vier Jahreszeiten added to the overall experience. The hotel is in an ideal location----close to Leipzig HBF The room was excellent----clean and large bathroom. The breakfast buffet was outstanding! Thank you to the staff for holding our luggage while we continued to explore the city.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The property is well located for the centre and you can park on the street outside until 09:00. Breakfast was adequate. The hotel was clean and comfortable and at a good price but we were somewhat put off by the paintings located throughout the hotel, including the room. They are rather "dark' although obviously painted by someone with talent. We felt that the one in our room was 'staring' at us. In the corridors fine but please put some more pleasant artwork in the room.
Stayed 1 night in Dec 2018
Response from David Henning on 18 May 2019
Hey, thank you for your Feedback! As we took over the hotel in the beginning of march, we completely redesign the hotel within the next months and we already changed the pictures, as we had the same feeling with as you! Come back ASAP and see it for yourself ;) Kind Regards

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
It was not nice staying there as the Roman was not comfortable
Stayed 4 nights in Feb 2019
Response from David Henning on 22 Mar 2019
Dear "Anonymous", we are always grateful for constructive criticism and I would be even more grateful if you could tell me what exactly do you want us to improve. the BIG MAMA Group is in charge of the hotel from the 1st of march, and we have a lot of ideas, but feedback from our guests is always highly appreciated. Kind Regards

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
OK hotel. Wasn't clear that I needed to pre-book a parking space, and had a tricky moment at checkin but it was resolved ok. Room ok, if a little cold. weak wifi signal. Main problem was the night porter who was downright rude to me.
Stayed 1 night in Nov 2018

10/10 Excellent

Rene

Convenient
The hotel was located across the street from the main train station and very near to most major tourist sites.
Stayed 4 nights in Sep 2018

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location right by the train station, easy walk to old town. Room was very spacious, clean and comfortable. Good breakfast
Stayed 1 night in Jul 2018
Response from Ihre Bewertung on 7 Aug 2018
Dear Natalia, thank you for your feedback. Your Team Centro Hotel Vier Jahreszeiten

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotelis very comfortable, the staffs were super friendly and they spoke English very well. Breakfast was great too!
Stayed 1 night in Jun 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
I would recommend this hotel as it’s clean & ideally located for old town, zoo & station. Staff were friendly & helpful. Breakfast was good for the price.
Stayed 3 nights in May 2018

8/10 Good

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Leipzig
The hotel is across the road from Leipzig Hauptbahnhof and a short walk from the city centre. Rooms are comfortable and there is a good breakfast available in the morning.
Stayed 1 night in Feb 2018
Response from Mi on 14 Feb 2018
Thanks for your rating.

8/10 Good

thabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Bernd Th. Murche on 6 Feb 2018
Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke zu schildern. Wir würden uns sehr freuen, Sie erneut bei uns willkommen zu heißen.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicer than expected for the price, great location
Stayed 6 nights in Dec 2017
Response from Mi on 30 Jan 2018
Dear Mark, thank you for your rating. Kind regards Centro Hotel Vier Jahreszeiten

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Short Stay
The hotel is situated on a street across from and behind the left side of the main train station as you face the station. The street appearance and that of the hotel exterior is uninspiring. However ... The small hotel lobby was clean and inviting and the front desk staff quite pleasant and helpful. My single room was reasonably spacious, quite comfortable, and exceptionally clean. The wifi was good and the shower was powerful with plenty of hot water. The morning breakfast buffet was great with varied options. The room was warm upon entering. I opened a window and it became comfortable thereafter. I do not believe that the hotel has air conditioning, so that might be an issue for stays during warmer weather. I closed the window at night so as not to be disturbed by street noise, and the room was quiet. Leipzig was a nice city in which to visit and the hotel is within easy walking distance of almost all sites of touristic interest. I found the hotel to be a bargain.
Stayed 1 night in Oct 2017

10/10 Excellent

jill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
A comfortable stay. The room had everything we needed.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to everything
Very comfortable position to the station and the city center
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

8/10 Good

Bernhard, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple but nice hotel close to the lively center
2min walk from the large main station with shopping mall, 5min from the famous city center with its hundreds of restaurants, but considerably lower prices compared to other central hotels
Response from Your feedback on 13 Feb 2017
thank you for your feedback!

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient & clean
Stayed one night. Conveniently located next to train station, but still very quiet area. Large room. Somewhat smallish TV, no tea/coffee making facilities in the room and also none available in lobby area either. Good WiFi.

10/10 Excellent

Hope, West London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and attractive
I chose this hotel because it was near the central station, and reception was open after midnight - I was on a late flight. The amenities were good; the hotel quite attractive; the lifts up to the 4th floor were prompt and I had a nice time. You can get coffee without paying for a whole breakfast. Staff quite friendly and put up with my mediocre German. Free map of the city. My only quibble were the large paintings everywhere which were portraits of threatening-looking faces and not at all to my taste.

8/10 Good

Frequent travel, Leipzig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the main train station
Good hotel close to the main train station and the center of town. Wi Fi is free in the lobby but must be paid for in the room

8/10 Good

Stephen, Moate. Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay visitor.
I enjoyed my stay in Leipzig. the only problem I had with the hotel was the shower.I found it a little on the small size.As a rail traveller I found the proximity of the hotel to the hbf very good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not staying here again...
Close to station and breakfast was under 10 euro. Old hotel, small room, and very noisy. Would not stay here again. Bad value. Room was next to tram and sound proofing was so poor I could hear footsteps walking on the sidewalk. No thermostat - had to control room temp with needle valve flow controller on hot water radiator.

8/10 Good

Greg, Madison, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
The hotel was comfortable, clean, and close to the center of the city and the train station. The staff responded to our many questions about Leipzig and were friendly. Having free and open access to the Internet from the lobby of this hotel was a nice bonus. The only negative comment I have about the hotel was the noise at night. Noise went on all night from the trams that went by our window. One night the street was noisy with party revelers. Overall, the hotel was great and I would recommend it to others. Just be ready for the noise.

10/10 Excellent

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant room and location
Comfy clean modern room. Helpful hotel staff and good breakfast. You have to pay for wifi in your room but I didn't mind. Most this are walkable and convenient for catching a train as it is next to he Hauptbahnhof.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
good location near station
Fairly dingy but handy location within easy walking distance of Hauptbahnhof and city centre. Friendly staff, clean rooms and OK breakfasts However disappointing facilities: no coffee room or bar; no coffee/tea making facilities in room; no safe in room; and German TV/ radio facilities only

8/10 Good

Charles, Wellington

Liked: Cleanliness, staff & service
Not THE Four Seasons Hotel
The staff were friendly and helpful. In general the hotel was comfortable, but since it was not air conditioned, and the temperature was in the 90's, I had to keep the windows open. Outside my window was a street with 4 sets of street car tracks and they ran all night long! Unlike most European hotels, breakfast was not included, so there was an extra charge for breakfast. The WiFi was also extra. The best thing about the hotel was the short walk to the train station and city center. Although the name translates to Four Seasons, it is NOT THE Four Seasons hotel.

8/10 Good

HAO-WEI

Liked: Cleanliness, room comfort

8/10 Good

Baines, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Quick visit to Leipzig - ideal
Perfect for a quick half day tourist visit. You can easily get to the main sights of Leipzig on foot.

10/10 Excellent

Peter, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend rooms to the rear of the hotel.
We booked this hotel for one night.As we were travelling by train the location next to the main station was very handy.On arriving we were allocated Room 111 which was on the streetside of the hotel which we considered would be noisy due to the tramline outside. On asking for another room we were allocated Room 110 to the rear of the hotel which proved to be quiet. The staff were very helpful in all our dealings with them. We wanted to visit the little known Deutsches Kleingärtnermuseum which is outwith central Leipzig. The receptionist went out of his way to give us the necessary information. Although it had a minibar there was no kettle to have a hot drink in the morning. There is an extra charge for WiFi in the room but there is free WiFi available in the reception area.We were able to leave our luggage in the reception area on booking out.All is spotless and clean although the decor is rather unusual.

6/10 Okay

Matthew

Okay for one night
Handy to the Hauptbahnhof and the altstadt. Clean, however room was very small. Wi-fi is by hotspot and is weak and overpriced. Male receptionist was very friendly; however his female counterpart was dour and miserable. Fine for one night or if arriving on a late train.

10/10 Excellent

Alexandra, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I just stayed for one night, but it was quite clean and comfortable. The staff was friendly and polite, and the room was larger than I expected. Breakfast was also pretty good. The location was ideal and close to the places I needed to go as well as the train station. I had no problems with noise from the teams as some others said they had. I would definitely stay here again.

8/10 Good

Bryan, Otford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location near station. Comfortable room. Good breakfast.

8/10 Good

Bee Bee, Dorset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre of town and very good value.
We had a big room, with a very nice bathroom. Pleased to be able to walk to the Christmas market and to return to hotel with ease. The staff were very helpful. Excellent breakfast. Lots to see and do and the hotel makes a very good base. Three minutes to shopping at station for restaurants and supermarket plus range of Christmas stalls and other shops. St Nicholas and St Thomas churches easily accessible, and the city is at the doorstep. Highly recommended.

8/10 Good

Michael, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Value
A great value located near the main train station. The rooms were new, nicely decorated and clean. The staff was very friendly.

10/10 Excellent

Jørgen Boelskov, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Nice!
no nonsence and Nice people.:-)

6/10 Okay

eurailer, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, right across from station
It was a good value, and I may stay there again. However, if you want a room on the quiet side of the hotel (i.e., the one that doesn't have the tram running past it), you have to pay an extra 20 Euro. Fortunately, it wasn't too hot when I stayed there, so I closed the window and requested a fan so that the heat was bearable. If it were the middle of the summer, though, I don't know that I would have been able to sleep. Also, it is advertised as having free internet, but this is not in the rooms, only in the lobby. Breakfast is not included in the cost.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location next to train station
Nice location in the old town. A little noisy because the tram pass right in front of the room. A lot of restaurants within walking distance.

6/10 Okay

DH, Ireland

Liked: Cleanliness
Moderate confort - convenient for city centre
Friendly staff. Central location, not in best part of city. Single room spacious. No parking in hotel, which was inconvenient. Staff forgot to replace towels in room on 2nd of 2 nights.

8/10 Good

Cindyfan, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly,welcoming staff
Hotel appears to have recently been refurbished. Staff all friendly and welcoming. The receptionist was very helpful when I had problems connecting to wifi. Room was lovely and large only improvement would have been to have a kettle. For light sleepers there are very busy tram lines immediately outside the front of the hotel and rooms on the front can be affected by this.

6/10 Okay

Nicola, Essex

It was clean and comfortable, I was on route elsewhere and it was a convenient stop point and situated right in the centre with access to all local amenities. Staff did not speak a huge amount of English.

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable friendly small hotel vnear the station
The reception staff are very nice and remembered me even though I had only stayed once before - a benefit of it being a small hotel. I wanted a bath so had to upgrade to a double room - but what a double room! Huge with semi 4 poster bed, certainly one of their best, which I guess happened to be free so they kindly gave it to me. Best to have a room on an upper floor and at the back of the building as trams frequently pass outside at the front. General area not great - that's why you pay less - but right next to station/ across the main road from the city centre