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"Room 126 smelled terrible. It had the strong odour of insecticide, bad cologne, or a combination of the two. The bathroom was worse, with an overpowering odour of urine that had been there for a very long time. I had to sleep with the window open. The bed was hard as a rock. The shower was good! Breakfast was a sparse affair, but otherwise fine. The place is definitely low budget, with a prison vibe what with the gate and locked doors even at mid-day. The area is rather industrial. There are better choices."

"We loved the quaint hotel - but being up on the fourth floor with no lift made it a less than perfect stay. Nothing you can do about that - and we could have requested a different room - but we're still healthy enough to make the climb, it was just less-than-ideal. The staff were wonderful - and the location in Honfleur was lovely - just a really neat experience. The room itself was fine and very clean - no issues there at all. The access and parking situation in May of 2026 was a bit difficult - due to construction activities we did end up parking a few blocks away and having to move suitcases that way on foot - not sure there is anything you can do about that, but again, made it a less-than-perfect stay. We would absolutely recommend the place to friends - but warn them on the two issues of stairs and parking."

"Great location but difficult to access with the building work. Rooms small but fine"

"Everything about our stay was excellent. The staff was friendly, helpful, and welcoming throughout our visit. Even though I do not speak French, I had no problems communicating or handling anything at the hotel. The room was clean and comfortable, and the laundry facilities were clean, simple to use, and very convenient. Overall, the entire experience was easy and stress-free. I would absolutely stay here again and highly recommend this hotel to other travelers."

"Lovely breakfast. Very comfortable accommodations!"

"Magnifique!"

"Clean spacious rooms and staff were very friendly. Would definitely stay at the Best Western Eden Spa again."

"The BEST breakfast!!!"

"We were a little put off initially when we arrived. There was a self-checkin machine and seemingly nobody around except a random person sort of lurking around the checkin machine. But once we got self checked in, the room was comfortable and although the walls were thin, the neighbors were quiet, so overall it was fine. In the morning, there were 2 staff people that we could give our keys to in order to check out. It was nice that the hotel had free parking and was close to a market and a great bakery. Only wish there were hand towels or a floor towel provided and a hot water kettle."