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Reviews of The Signature at MGM Grand (All Suites)

4.5 out of 5
The Signature at MGM Grand (All Suites)
145 East Harmon Avenue, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 969 out of 1588 reviews" "
Rating 8 - Good. 345 out of 1588 reviews" "
Rating 6 - Okay. 114 out of 1588 reviews" "
Rating 4 - Poor. 70 out of 1588 reviews" "
Rating 2 - Terrible. 90 out of 1588 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mele

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in May 2024
Response from The Signature Management Team on 22 May 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Excellent

Trey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in May 2024
Response from The Signature Management Team on 21 May 2024
On behalf of all of the team members here at The Signature, we would like to thank you for this great review! We are thrilled that you enjoyed your experience!

10/10 Excellent

Mackenzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had excellence all around, will return in the future
Stayed 1 night in May 2024
Response from The Signature Team on 19 May 2024
Thank you so much for your recognition! Until the next time!

10/10 Excellent

MARY JANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service. We enjoyed our stay. Definitely will go back.
Stayed 1 night in May 2024
Response from The Signature Team on 19 May 2024
Thank you so much for your recognition! Until the next time!

10/10 Excellent

Lee

Stayed 3 nights in May 2024
Response from The Signature Team on 19 May 2024
Thank you so much for your recognition! Until the next time!

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities
There was very dirty streaks across the table, sofa and the chair had water or (something else) stains, the pull out couch was out of date and very uncomfortable (grandparents had one similar In the 1980’s) unsanitary would be an understatement. If I had to guess I would say there may have been children in the room just prior to us checking in but clearly it was not cleaned properly or even close for that matter. The king size bed had springs so squeaky that rolling over would wake you up. So I went out to the parking lot and stayed inside my vehicle. I won’t be staying at this resort in the future. I made a video as well, because I am going to be requesting a refund, and I think it is well deserved.
Stayed 1 night in May 2024
Response from The Signature Management Team on 21 May 2024
Thank you for your feedback regarding your recent stay. Please afford us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you.

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close enough to The Strip but not that close! The kitchenette facilities give flexibility and comfort. Pool area is good. Access to all the MGM facilities is a bonus.
Stayed 7 nights in May 2024
Response from The Signature Hotel Managment Team on 17 May 2024
Good evening,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenettes highly convenient and useful. Amenities and access to MGM grand convenient. Best of both worlds.
Stayed 7 nights in May 2024
Response from Signature Managment on 16 May 2024
Good morning,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

6/10 Okay

Jeff, SYDENHAM

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We original were booked in a delux suit with mountain view balcony when we checked in they said they can update our room for 80 dollars a night seeing it was our wedding we took the upgrade however the area thecwasher is in was filthy no one has cleaned that space in a long while also when we asked for room clean they made the bed .. our coffee pot was left dirty and old coffee filter in , I cleaned my own bathtub daily as they did not , I actually did more cleaning than i expected and we natually keep our rooms clean. Very dissapointed as I felt we were taken advantage of as tourist. It was unfortunate .
Stayed 4 nights in May 2024
Response from The Signature Hotel Managment Team on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sai Harika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Signature Managment on 15 May 2024
Good afternoon,Thank you for your 5 out of 5 rating! We hope to see you again soon here at The Signature.Thank you,Signature Management

10/10 Excellent

Chris, Methley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent non-smoking option for staying in Vegas. Large clean rooms and easy to walk to the main MGM Grand. Only thing to note is that there is an extra charge of $9 per bottle of water that they make available in the room for guests so don't makebthe mistake of not reading the label!
Stayed 6 nights in Apr 2024
Response from The Signature Hotel Managment Team on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tub in the room. I wish pool 1 was open instead of having to go down to pool 2
Stayed 3 nights in May 2024
Response from The Signature Hotel Managment Team on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edward, Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!! I love how it’s close to MGM and the strip but not in it. Makes it the perfect spot to stay when in Vegas, it’ll be my go to now. Beautiful spacious rooms, quiet and more family oriented which is nice.
Stayed 2 nights in Mar 2024
Response from The Signature Management Team on 13 May 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

10/10 Excellent

Rupinder Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024
Response from The Signature Hotel Managment Team on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

gloryllie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Signature Hotel Managment Team on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around. Great location with clean rooms.
Stayed 3 nights in May 2024
Response from The Signature Management Team on 12 May 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 Excellent

Allison

Stayed 3 nights in May 2024
Response from The Signature Management Team on 13 May 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Signature Management Team on 13 May 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

8/10 Good

Uttama, Mumbai

Liked: Cleanliness, amenities, property conditions & facilities
Overall good
Stayed 2 nights in May 2024
Response from The Signature Hotel Managment Team on 11 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from The Signature Management Team on 12 May 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was Professional and friendly. The suites where clean and comfortable. We will be back. We come to Las Vegas often, this was definitely one of best stays.
Stayed 4 nights in May 2024
Response from Signature Managment on 10 May 2024
Good afternoon,Thank you very much for your review! We look forward to seeing you again soon here at the Signature. Best Regards,Signature Management

4/10 Poor

Brent

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No automatic drapes ! Very far from food and casino
Stayed 4 nights in May 2024
Response from Signature Managment on 10 May 2024
Good afternoon,Thank you for your review. We're sorry to hear that we didn't have your preferred preferences here at The Signature. Thank for staying at our hotel.Best Regards,Signature Management

6/10 Okay

Chariti, San Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's clean and a break away from the strip but SOOOO close to walk. There's a tunnel walkway to MGM Grand. Very easy. We were put into an ADA room, which had some small issues in the bathroom. Also, the space between the bottom of the bathroom door and the tile floor is about 1.5 inches.... ZERO #2 privacy. Because it's ADA and everything is setup for that, the closet rod was 4 feet from the floor. My long dresses couldn't be hung. Not the room I'd pick but the room we got, perhaps from getting a too cheap package through Expedia. The fold out couch was used and it was very comfy. There is no substantial food on property. They have kitchenettes. Very close walk to target for water. Water in room is $9 per bottle. Has fridge that works. Overall, it's ok.
Stayed 3 nights in Apr 2024
Response from The Signature Hotel Managment Team on 10 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bernard W. Cicirelli,

Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult checking in because the reservation was made through E x p e d i a.
Stayed 4 nights in Apr 2024
Response from The Signature Hotel Management Team on 8 May 2024
Good Morning,Thank you for choosing The Signature for your recent stay. We apologize for any delays during the check in process. We hope that our front desk team was able to rectify the situation in a timely manner. We thank you for your feedback and hope so see you again in the near future.Thank You,

8/10 Good

Jeffrey

Was the first time in Vegas good experience
Stayed 4 nights in Apr 2024
Response from The Signature Hotel Managment Team on 5 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wilfrid Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet and the no-smoking Having the in door walk way between the towers and main hotel is excellent.
Stayed 5 nights in Apr 2024
Response from The Signature Hotel Managment Team on 2 May 2024
Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

8/10 Good

Shayna, Bridgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Shaynabergeron6@gmail.com
Stayed 1 night in Apr 2024
Response from The Signature Management Team on 3 May 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will make this my go-to each time I visit Vegas! Had security staff at entrance to property and the condos are connected to the MGM Grand where you can access the monorail (and floating river!) Close walking distance to the Strip. The gym is great but can get very crowded. Room is very quiet with a beautiful view. Only drawback is that valet parking is not available after 10pm.
Response from The Signature Hotel Management Team on 29 Apr 2024
Good Afternoon,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were ok. My issue was lack of food around the area. I had to walk to the MGM to look for a couple of sprites at night, since the vending machines didn't work and there was no on site store.
Stayed 2 nights in Apr 2024
Response from The Signature Management Team on 30 Apr 2024
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and safe
Stayed 4 nights in Apr 2024
Response from The Signature Hotel Managment Team on 30 Apr 2024
Thank you for your feedback, and 5 out of 5 rating.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Signature Hotel Managment Team on 29 Apr 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay, and we look forward to your next visit to The Signature.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet part of MGM complex about 5-10 minute indoor walk to gaming floor/Grand lobby. Spacious room with small kitchenette (fridge free to use). Pool at each of 3 towers (in summer) plus access to main pool complex.
Stayed 3 nights in Apr 2024
Response from Signature Managment on 25 Apr 2024
Good morning,Thank you for your feedback and your good rating about our hotel! We hope to see you again soon here at The Signature.Best Regards,Signature Management

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay no issues wish the pools in tower 1 and 3 were open
Stayed 4 nights in Apr 2024
Response from Signature Managment on 24 Apr 2024
Good morning,Thank you for your feedback. Our pools at tower 1 and 3 will be opening up for our summertime. We hope to see you soon again here at the Signature.Best Regards,Signature Management

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very convenient. Will definitely stay again.
Stayed 4 nights in Apr 2024
Response from The Signature Team on 24 Apr 2024
Thank you so much for your review. We will be happy to see you again at the Signature hotel. Please feel free to contact us if you have any questions or concerns.

10/10 Excellent

Dr. Idris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MGM charges more than the property taxes quoted on Expedia site when you check in and they hold on to the extra charge for up to 3 weeks after you checked out. Not a fair practice.
Stayed 2 nights in Apr 2024
Response from The Signature Team on 24 Apr 2024
Thank you for your review Dr. Idris. It looks like the incidental deposit has already been released on our end on 4/18. Please contact your bank if it is still holding on your bank account. Please feel free to contact us through phone or email if you need our assistance.

10/10 Excellent

Carol, Ft Washington

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Signature Management Team on 23 Apr 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noise from nearby airport
Stayed 3 nights in Apr 2024
Response from Signature Managment on 20 Apr 2024
Good afternoon,We're sorry to hear that you experienced some noise staying inside your room. In the future we would be happy to assist you with available options to best assist you with any issues.Thank you,Signature Managment

10/10 Excellent

Josh C

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and clean
Stayed 1 night in Apr 2024
Response from Signature Managment on 24 Apr 2024
Good morning,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,Signature Management

6/10 Okay

Maria

It was okay
Stayed 2 nights in Apr 2024
Response from Signature Managment on 20 Apr 2024
Good afternoon,Thank you very much for your feedback! May we kindly ask what it would take to receive a perfect score from you? We're always looking for ways to even better our guest experience.Thank you,Signature Managment

10/10 Excellent

David Paull Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a 1 bedroom suite upon arrival free of charge. Staff is great. Rooms are clean and comfortable. Our first time but would definitely stay again.
Stayed 4 nights in Apr 2024
Response from Signature Managment on 20 Apr 2024
Good afternoon,Thank you very much for your feedback! We look forward to seeing you back again.Thank you,Signature Managment

2/10 Terrible

Anahita

Response from Signature Managment on 9 May 2024
Good afternoon,Thank you for taking the time on leaving us your rating. May we kindly ask what it would take for us to receive a perfect score from you? We're happy to hear all our guest's feedback to look for more ways on even bettering our guest service.Thank you,Signature Managment

10/10 Excellent

Chris, toms river

Stayed 5 nights in Apr 2024
Response from The Signature Hotel Managment Team on 9 May 2024
Thank you so much for the positive review. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to your next visit to The Signature.

8/10 Good

Catherine

Stayed 3 nights in Apr 2024
Response from The Signature Hotel Management Team on 8 May 2024
Good Morning,Thank you for your feedback. We are delighted to know you enjoyed your stay.Thank You,

10/10 Excellent

Elizabeth, Cottage Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Signature Hotel Managment Team on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We had an amazing stay. The only downside was our room downgrade. We had originally booked a room with a balcony and we got downgraded to a room without a balcony.
Stayed 3 nights in Mar 2024
Response from The Signature Management Team on 15 Apr 2024
Thank you for choosing The Signature at MGM Grand while visiting Las Vegas. Thank you for also sharing your feedback. We regret to hear about your disappointing experience at check in which fell short of your expectations. This feedback will allow us to address these concerns with the respective teams. Thank you again for bringing this to our attention.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Signature Management Team on 17 Apr 2024
Thank you for your feedback! We really appreciate it.

10/10 Excellent

ronald

Stayed 3 nights in Apr 2024
Response from The Signature Hotel Managment Team on 5 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and polite staff, clean, spacious suites. Quiet.
Stayed 2 nights in Apr 2024
Response from The Signature Management Team on 15 Apr 2024
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

10/10 Excellent

Britany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a 5 start hotel ! I will definitely be staying here again my next trip to Vegas . I was even able to check in early with no fee ! Very easy check in and check out process!
Stayed 2 nights in Apr 2024
Response from The Signature at MGM Grand Management Team on 13 Apr 2024
We are so glad that you enjoyed your stay with us! Thank you for such a positive review. We look forward to welcoming you back to The Signature soon!

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice and centrally located. Could definitely use a modern refresh but was clean, well amenitized and would overall recommend.
Stayed 3 nights in Apr 2024
Response from The Signature Management Team on 13 Apr 2024
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!