Property amenity

Reviews of Holiday Inn Express & Suites Las Vegas - E Tropicana, an IHG Hotel

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 471 reviews" "
Rating 8 - Good. 86 out of 471 reviews" "
Rating 6 - Okay. 28 out of 471 reviews" "
Rating 4 - Poor. 15 out of 471 reviews" "
Rating 2 - Terrible. 23 out of 471 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My keys were deactivated by my other credit cards and the front desk took care of the problem right away.
Stayed 2 nights in May 2024
Response from Manager on 28 May 2024
StephenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark Kirsch

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very accommodating, nice and very helpful.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
ChelseaThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Judith Vera, stoughton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It is close to strip. Clean and comfortable. Nice breakfast.
Stayed 6 nights in May 2024
Response from Manager on 14 May 2024
Judith VeraThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond my expectations. Loved it.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
JUdithThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Bonnie Hon-Mang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet. Walkable to the strip. I love the cold water, tea and coffee in the lobby 24/7.
Stayed 3 nights in May 2024
Response from Manager on 14 May 2024
Bonnie Hon-MangThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the strip. Thw pool area was nice to relax after a day of sightseeing. It is really close to the airport but we dis not notice any noise from planes. Easily stayable without a car. We used uber or walked to get around.
Stayed 3 nights in May 2024
Response from Manager on 10 May 2024
SandraThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

Shujin

clean
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
ShujinThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciatedYours in hospitalityMark Kirsch

2/10 Terrible

Ruben

Stayed 2 nights in May 2024
Response from Manager on 28 May 2024
RubenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark Kirsch

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
MarisolThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy limpio, cómodo y silencioso… lo único que vi es que había homeless cerca de la propiedad pero eso no esta en sus manos controlarlo a pesar de eso me sentí muy segura en el hotel.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
MariaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark Kirsch

10/10 Excellent

Allen Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean compared to other hotels at the strip.
Stayed 3 nights in Apr 2024
Response from Manager on 23 Apr 2024
AllenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we were surprised by the size of the room and bathroom. In a quiet area. Short walk to MGM Casino. Staff was genial. Room was very clean. Pool area was clean.
Stayed 4 nights in Apr 2024
Response from Manager on 18 Apr 2024
DeniseThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
PeterThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
AaronThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Sophia

Stayed 1 night in Apr 2024
Response from Manager on 3 May 2024
SophiaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

LAVONTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! We checked in after midnight and had amazing service from the front desk employee. She was amazing and made sure we had everything we needed!!! Very clean and nice breakfast.
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
LavontaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was nice but neighborhood around it looked questionable. Very busy traffic and road construction
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
HeatherThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only food option close by was Dennys - Next door. However, the hotel was in excellent condition. Not on the strip but close enough to easily walk. Very convenient for the airport. Surprisingly quiet. Excellent blackout curtains. Surrounded by a couple of other budget hotels. Basic breakfast that could use more fruit, but perfectly edible. Excellent value at the budget end of the Vegas spectrum.
Stayed 3 nights in Mar 2024
Response from Manager on 8 Apr 2024
AndrewThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Seongyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
SeongyongThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, would definitely come back
Stayed 6 nights in Mar 2024
Response from Manager on 1 Apr 2024
SamanthaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschHotel Manager

10/10 Excellent

Ambrianna

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
AmbriannaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

6/10 Okay

Christina

Stayed 5 nights in Mar 2024
Response from Manager on 23 Apr 2024
ChristinaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Wanda, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in Mar 2024
Response from Dameyon on 25 Mar 2024
Thank you for giving us a 5 out of 5, Wanda. Please let us know if you need anything.

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was great very clean and food was good at breakfast. The area around the property is not safe at all, there were people sitting on curbs and looked like drugs being sold everywhere. Definitely would not be out at night around this motel.
Stayed 1 night in Mar 2024
Response from Dameyon on 25 Mar 2024
Thank you for your feedback! We're delighted you found our motel clean and enjoyed the breakfast offerings. However, we're genuinely sorry to learn about your concerns regarding the safety of the area surrounding our property. We do our best to call the police and notify them of any incident brought to our attention. Our goal is to always provide a safe and secure environment at our hotel. Please let us know if there is any thing else we can do.

4/10 Poor

Emilio

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
EmilioThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark KirschHotel Manager

10/10 Excellent

Dianna

Travelled with family and small children
Quiet while close proximity to the strip. Clean, friendly. Nice breakfast options.
Stayed 1 night in Mar 2024
Response from Dameyon on 6 Mar 2024
Thank you for taking the time to share your recent experience with us. We are delighted to know that you enjoyed your stay and appreciate your perfect rating. Our team always strives to provide the best possible service to our guests and we are glad that we were able to exceed your expectations.We look forward to welcoming you back soon.

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. The hotel is clean and smells good even in the corridors. Easy parking.
Stayed 1 night in Mar 2024
Response from Manager on 3 Mar 2024
CherryThank you for taking the opportunity to review your recent stay at our property as your comments & your business are truly appreciated.Safe travelsMark Kirsch

10/10 Excellent

Dianna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
DiannaThank you for taking the opportunity to review your recent stay at our property as your comments & your business are truly appreciated.Safe travelsMark Kirsch

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
AdamThank you for taking the time to review your recent stay at our property as your business and your comments are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how clean it was.
Stayed 3 nights in Feb 2024
Response from Manager on 28 Feb 2024
CarolThank you for taking the time to review your recent stay at our property as your business and your comments are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
BrianThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark Kirsch

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 19 Feb 2024
AmandaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark Kirsch

2/10 Terrible

Carrianne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I arrived in my room and noticed there was a phone in there (non-functional) with no cord to call the front desk. I went down to the front desk to ask for a working phone, and the young lady said she'd make a note for management smh. There was no resolution. Disgusting service! God forbid there was am emergency and I need to call downstairs/the front desk for help.
Response from Manager on 6 Feb 2024
CarrianneThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. We do apologize for the issue with the phone in your room not working and not fixing it in a timely manner.Sincerest apologiesMark Kirsch

10/10 Excellent

Pietra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is perfect. very well located, big, clean, beds are super comfortable and bathrooms include everything hairdryer, shampoo and all the stuff you need, also has microwave and a big refrigerator. awesome!
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
PietraThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

xavier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice staff
Stayed 1 night in Feb 2024
Response from Manager on 4 Feb 2024
XavierThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff who checked us in and out was awesome.
Stayed 2 nights in Jan 2024
Response from Manager on 4 Feb 2024
SharonThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
Everything was perfect!
Stayed 3 nights in Jan 2024
Response from Manager on 22 Jan 2024
Connie,Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

Seth, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to the strip for cheap
Stayed 1 night in Dec 2023
Response from Manager on 4 Feb 2024
SethThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 Good

THY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I’m not gambling and smoking so I don’t have to stay at Casino resort . The place is clean and staff are very nice, MGM Grand just across street very convenience access to Las Vegas Blvd .
Stayed 2 nights in Dec 2023
Response from Manager on 22 Jan 2024
Dear valued guest,Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

Allen

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Manager on 22 Jan 2024
Allen,Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 3 Jan 2024
AprilThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the strip. Breakfast was included.
Stayed 3 nights in Dec 2023
Response from Manager on 3 Jan 2024
LesterThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

FNU, Methuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2023
Response from Manager on 29 Dec 2023
FNUThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience for half the cost of staying on the strip and it’s right by the MGM grand, walking distance to the Las Vegas monorail and free parking if your an IHG member.
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
AllisonThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

8/10 Good

Karthikeyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on 29 Dec 2023
KarthikeyanThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Verified traveller

Travelled with family
Was a good stay. Very clean. Pool was exceptional
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Dear valued guestThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Chris

Stayed 2 nights in Dec 2023
Response from Manager on 29 Dec 2023
Chris Thank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 29 Dec 2023
KarenThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good
Stayed 3 nights in Dec 2023
Response from Manager on 29 Dec 2023
VictorThank you taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 Excellent

Calton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 18 Dec 2023
CaltonThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark KirschManager