Exterior

Reviews of ARIA Resort & Casino

5 out of 5
ARIA Resort & Casino
3730 Las Vegas Blvd. South, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 4253 out of 7292 reviews" "
Rating 8 - Good. 1418 out of 7292 reviews" "
Rating 6 - Okay. 762 out of 7292 reviews" "
Rating 4 - Poor. 420 out of 7292 reviews" "
Rating 2 - Terrible. 439 out of 7292 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the hotel and staff. There was one incident at the pizza bar. The girl who gave the order was really rude. I never like to give bad rating but her attitude was really bad. We had a wrong order filled and she had made it seemed as if it was our fault. I did try to hold my composure but when i seen her tell another worker “B| €h” and let me mind u we were given the wrong order that’s when I explained she had rung us up correctly just the order was wrong so if she’s made she should have told the person who made the order. I do usually stay at the Bellagio but my kids wanted to be there. I will not be staying at the aria again.
Stayed 2 nights in May 2024

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thw olace is nice and a good places to eat.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in n check out; nice restaurants
Stayed 2 nights in May 2024

10/10 Excellent

Raul Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing attention to detail and also the pumped in fragrance smell is amazing
Stayed 3 nights in May 2024

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't miss out on this great resort!!!
Stayed 3 nights in May 2024

10/10 Excellent

Evan

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

ramon, ZAPOPAN

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

MATTHEW, mount juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go back. Amazing location and amenities.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy!
Stayed 4 nights in May 2024

8/10 Good

Mr.Mario

Travelled with partner
I like the property cleanliness and sophisticated look.I did not like how the signage on the casino was not very clear amd lack of maps made it difficult to to see amenities that were available .This cost Aria some business.
Stayed 3 nights in May 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent choice of food.
Stayed 1 night in May 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, but the water pressure in the shower is way too high . It almost hurts to shower. The lack of trash cans in the bathroom for feminine products to be disposed properly as well. But other than those the room and the view was amazing. Loved our stay will be coming back!
Stayed 2 nights in May 2024

10/10 Excellent

patricia ezquerra de

Liked: Cleanliness, staff & service, property conditions & facilities
Great optiom, big rooms!
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Liked: Amenities
A
Stayed 3 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff provided outstanding customer service.
Stayed 3 nights in May 2024

2/10 Terrible

Alexandro, Redmond

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crappy service
Stayed 3 nights in May 2024

10/10 Excellent

Niki Cheuk Chee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient check in and check out, great restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Yury

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 3 nights in May 2024

8/10 Good

Yating

Liked: Cleanliness, staff & service, amenities
It is a nice hotel except the sink was difficult to turn on.
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around great property
Stayed 4 nights in May 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the walk to the elevator was far, our room was comfortable & quiet. Would have preferred more late-night food choices.
Stayed 4 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and comfortable our room was.
Stayed 3 nights in May 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms with friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julie, cap pele

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location on the strip
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and we used the tram to get between locations a lot. The casino was fun and busy, and the dining options were good. Make sure you have a reservation! Service around the pool was also convenient and fast.
Stayed 3 nights in May 2024

10/10 Excellent

Thamillias

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Johanna

Travelled with partner
Disliked: Cleanliness, staff & service
I booked a room with a view of the strip and didn’t get that. When I contacted the front desk they said oh sorry we don’t have any available. Mind you a room view is not a basic room
Stayed 3 nights in May 2024
Response from Guest Experience on 21 May 2024
Dear Johanna,Thank you for taking the time to share your thoughts about your recent stay at ARIA. We appreciate your feedback and are deeply sorry to hear that we fell short of meeting your expectations during your visit. We apologize for the inconsistencies you encountered with your guestroom and for any inconvenience caused by the service shortfall in fulfilling your request for a view of the strip. It is important to note that while we make every effort to accommodate all requests, room types are subject to availability upon check-in and may not always be guaranteed. We regret that your experience did not align with the high standards of product and service that we aim to deliver. Your feedback is invaluable to us as we continuously strive to improve the overall experience for our guests. We sincerely hope that this isolated incident will not deter you from giving us another opportunity to serve you in the future.

10/10 Excellent

Qais Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Yenny, Glendale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a modern hotel, love the restaurants and the property ambience is amazing
Stayed 4 nights in May 2024

10/10 Excellent

Amable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the strip. Many excellent restaurants. Nice casino and Big Poker Room.
Stayed 2 nights in May 2024

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness
Overall it was ok. The room was not worth what we paid. The housekeeping staff never came and cleaned and we were there 3 nights. Staff at the casino were friendly.
Stayed 3 nights in May 2024
Response from Guest Experience on 21 May 2024
Dear Renee,Thank you for taking the time to share your feedback regarding your recent stay at ARIA. We sincerely apologize for any aspects of your experience that did not meet your expectations. Your thorough feedback is invaluable to us as it helps us identify areas for improvement. While we are pleased to hear that your encounter with our casino staff was positive, we regret any disappointments you experienced with your assigned guestroom and any oversights by our housekeeping team. Please accept our sincere apologies for any inconveniences these may have caused during your stay. We truly appreciate you voicing your concerns with us. Your insights are essential for us to learn and grow as a hospitality establishment. If you have any further concerns or would like to provide additional feedback, please don't hesitate to reach out. We hope for the opportunity to serve you better in the future.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Velia G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was expecting so much from Aria and it wasn’t that bad. Just the staff was not as nice, I booked a double queen and got a king room because “they where out of queen rooms”.
Stayed 3 nights in May 2024
Response from Guest Experience on 21 May 2024
Dear Velia G,Thank you for sharing your feedback regarding your recent stay at ARIA. We genuinely value the input of all our guests as it allows us to continuously improve our operations. Please accept our sincere apologies for the unpleasant encounter you had with our staff. Additionally, we deeply regret the unfortunate incident that occurred regarding your room assignment and apologize for any inconvenience this may have caused during your visit with us. Your loyalty is greatly appreciated, and we are committed to ensuring that such incidents do not recur. We hope for the opportunity to provide you with the excellent experience that you've come to expect from us in the future.

6/10 Okay

Gregory

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel, ate at the steakhouse and had terrible service and food. Very disappointed. Server even made us run our own credit card. Nasty woman.
Stayed 2 nights in May 2024
Response from Guest Experience on 21 May 2024
Dear Gregory,Thank you for taking the time to share your insights and experiences with us regarding your stay at ARIA. While we are pleased to hear that you were impressed with our property, we regret that your visit to our restaurant did not meet your expectations. We sincerely apologize for any shortcomings in the service you received during your time with us. At ARIA, ensuring our guests' complete satisfaction is our top priority, and we take your feedback seriously. Your comments provide us with valuable insights into areas where we can improve, and we are committed to making the necessary adjustments to better meet your needs in the future. We truly appreciate your patronage and hope for the opportunity to welcome you back again soon.

10/10 Excellent

Kerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great.. beds very comfortable. I love the shower.tub combo. Wish there was a coffee maker and a fridge ( that was not just a mini bar).
Stayed 3 nights in May 2024

2/10 Terrible

min

Disliked: Cleanliness, staff & service
Never booking Aria again. Dirty disgusting! Staffs are rude
Stayed 3 nights in May 2024
Response from Guest Experience on 23 May 2024
Dear min,Thank you for taking the time to share your feedback regarding your recent visit to ARIA. Your input is highly valued as it presents an opportunity for us to enhance our services. We are genuinely disappointed to hear that your experience did not meet your expectations. We extend our sincere apologies for any shortcomings you encountered, particularly regarding cleanliness and quality. Additionally, we deeply regret any negative interactions you may have had with our staff. Please know that this does not align with the exceptional standards of hospitality we aim to provide. Your feedback has been duly noted, and we will ensure that it is thoroughly reviewed by the relevant management teams. Your insights are invaluable as we continuously strive to improve our offerings. We appreciate your understanding and thank you for bringing these concerns to our attention. We sincerely hope that you will consider giving us another opportunity to exceed your expectations and provide you with a memorable experience at our resort.

8/10 Good

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy Over crowded lines long took over 35 minutes to check out the app didn’t work good place for party group
Stayed 1 night in May 2024

10/10 Excellent

Tamika

Stayed 1 night in May 2024

4/10 Poor

Junemarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was unfriendly, made me feel like I was undeserving of her time to answer my questions. Plus because I booked with a 3rd party, she was very rude. I dud not appreciate it at all, and will not be booking at your property ever again.
Stayed 1 night in May 2024

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have preferred if the casino was no smoking, but otherwise enjoyed
Stayed 4 nights in May 2024

10/10 Excellent

Michelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around Vegas. Staff super nice.
Stayed 1 night in Mar 2024

6/10 Okay

A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in May 2024

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and clean rooms
Stayed 1 night in May 2024

6/10 Okay

Michelle, Auburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charged $50 per room per stay for just putting the leftovers from the restaurant in the mini bar. Didn’t eat or drink anything from it. Next time we’ll order less in their restaurants, or stay elsewhere, lots of nice hotels in Vegas.
Stayed 4 nights in May 2024
Response from Guest Experience on 20 May 2024
Dear Michelle,Thank you for your detailed review regarding your visit to ARIA. We value guest feedback as part of our continual effort to improve the quality of the overall experience we strive to provide. We are disheartened to learn that we did not meet all of your expectations during your stay. Please accept our sincere apologies for your disappointments with our refreshment center policies regarding storing personal items. We do not permit the storage of personal items in our guestroom mini bars as many of its contents are perishable. Please know that if you wish to have a refrigerator for personal usage during your stay, one may be requested upon the securing of your reservation or with the front desk. Once again, our sincerest apologies for any inconvenience caused. Your loyalty is greatly appreciated, and we hope that we will have another opportunity to provide you with the excellent experience that you've come to expect from us.