Las Sendas Hotels, Phoenix

"Loved the talking stick! The room was gorgeous! "

"After checking in and immediately checking out of the extended suites about 20 min from the hotel we checked into here. We were so happy we did! Staff was super friendly! Rooms soooo clean and comfortable! We will be staying here every trip from now on!"

"Great staff, beautiful property."

"We recently stayed at this hotel and overall had a good experience, primarily thanks to its excellent location and the condition of the property. The room was a decent size, though storage space was quite limited, which made unpacking a bit challenging. A big plus was that we were able to check into our room before the official check-in time — a thoughtful gesture we really appreciated. However, there were some areas that could be improved. The room was located close to an air conditioning unit, so it was quite noisy throughout our stay. The staff were generally friendly, but at reception, they often seemed distracted or disinterested in assisting current guests. While they tried to help, it sometimes felt like they weren’t fully listening to our questions or concerns. The biggest disappointment was the housekeeping — room cleaning was virtually nonexistent, and when we did interact with the cleaning staff, they did a poor job. All in all, this hotel’s location and early check-in were definite highlights, but the service, especially housekeeping and attentiveness at reception, left a lot to be desired. With some improvements in guest care and cleanliness, this could be a fantastic place to stay."

"Staff was great but Javi at the front desk was FANTASTIC! Friendly and very welcoming as well as filling us in what the property had to offer! Very accommodating! Kim, Jennifer and Veronica were all amazing with the treatments in the spa! Great experience! "

"We had an amazing stay! The room was huge! We loved everything so much, we never left to go anywhere else. We don’t need to! The Prado service and food did not disappoint. Everyone at the resort was so friendly and helpful . "

"Great waterpark and very friendly staff!"

"I stay here often as I go to the area to shop and see family. It is always comfortable and quiet!"

"Loved it "