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"Staff is fantastic and food is great"

"Air conditioning was cold and very good. Pool is nice. Staff goes above and beyond. Place is clean, Bed is comfortable. "

"24/7 electricity as well as WiFi which many other properties didn’t have. Close to the city but still in the jungle. Pool. Good excursions and tour guides. Dog on site who lives at the property. Good meals. "

"Great lodge and staff"

"Excellent customer service and very friendly staff. Hotel was in great condition, perfectly located with easy access to public transport and nearby attractions."

"Great stay, friendly owners and staff."

"Staff and location made it exceptional "

"True jungle experience. Brought in on long covered top boat, must walk on mud steps to get from boat to real steps. Cabins are rustic with screen windows. Bed covered in mosquito netting. Cold showers. Power on 6-9 pm, which was fine bc you go to sleep early. Meals were quite good. Our guide, Marcello, provided by the lodge, was excellent. He saw a myriad of bugs and animals we never would have spotted. Marcello very knowledgeable, made our trip. He took us out on a boat for piranha fishing and a canoe ride another night for animal spotting and sunset views. We saw macaws, white caiman, toucan, otters, tarantula, howler monkeys, capybaras. Really great experience after the four day inka hike to Machu Picchu. "

"Our stay in the Amazon was truly unforgettable, thanks to the amazing staff who made every moment feel welcoming and special. Our tour guide Fernando was incredibly knowledgeable, experienced, and dedicated to ensuring we had a great time exploring the rainforest. Samuel brought a warm and friendly energy to our tours, making the adventures even more enjoyable. In the dining room, Ronny’s constant smile and attentiveness added a delightful touch to every meal. Manager Justin was always ready to help with anything we needed, and Ronaldo was fantastic during our zipline experience—professional and supportive. The staff truly makes this place shine and creates an atmosphere that feels both adventurous and comforting. A few areas for improvement: The rooms unfortunately lacked functional charging options. While there were two USB ports, they didn’t work—not just in our room but in others as well. We had to rely on the dining room or lobby to charge our devices, which was inconvenient. There was also no hot water in the rooms at all, which can be tough after long, active days in the rainforest. The Lake Sandoval tour itself was beautiful and well worth doing, but the meal provided during the tour was quite disappointing. For a $70 experience, we expected more than two very basic sandwiches—one with dry pulled chicken, the other with a small piece of cheese on dry bread—especially after seeing other groups enjoy more complete meals. "