Largo Gardens Hotels, Key Largo

"Room was very clean great a/c. Beds were a little small, bathroom as well. Pool area is great. Restaurant on property Skippers excellent. Definitely would book again. Next time would reserve a bigger room."

"I want so much to love this place but honestly the quality of the property and the maintenance is so poor I had to write this review. The property has so much potential and has great aspects but the rooms are so poorly painted. The kitchen is so rundown, the sofa is dirty and the walls are touched up like this was a low grade motel. The staff is so nice and friendly. The location is top notch. But then there is the restaurant that smells musty and the furniture is old and grungy. Honestly it’s hard to believe that this hotel is an opal house property because all the other times I have stayed at an opal house property the rooms and the venue have always been very well maintained. I went for Mother’s Day this year and last because of the convenience for my family and I but I am just shocked with the rates they charge and then with the poor maintenance on this hotel. The dishwasher is rusted inside. The refrigerator icemaker wasn’t working and the refrigerator is all banged up. The walls have uneven painting. It’s almost embarrassing. Last year I let the manager know and I was hoping last year was a fluke. I even called before this time and told them about my experience and asked them to please make sure this time was better and unfortunately it wasn’t. I hope they actually start paying attention to these things because the brand is going to suffer. A hotel brand like opal house should take pride in their properties and maintain it to higher standards. It is not cheap!"

"Great short getaway. Crowded but underrated for the price."

"We were a couple traveling with an adult family member and our room gave us privacy as the king size bed was upstairs with a full bathroom while the downstairs had a queen bed with half bath, kitchen, dining and a nice balcony looking over the water and boats passing by. Super clean unit with a kitchen equipped for 4 people. Plenty of parking. Too bad we were only there for a night as our final destination was key West. Next time we'll stay more nights!"

"Getting in the property took a while Security guard works so slow"

"the place is great for R&R"

"When I made the reservation, it indicated that the room included a refrigerator and a coffee maker. It didn't have them, so I had to request them. The air conditioning wasn't working properly; I was hot both nights. I never received room service."

"Disappointing and Disrespectful Experience from the store employee. We booked the Villas for Mother’s Day to make it special for our moms, but the experience was ruined by a very disrespectful interaction. At the hotel store, a cashier aggressively yelled at my mom for touching a cinnamon roll, assuming we wouldn’t pay. She was humiliated and left in tears. Even after speaking with the manager, the employee never apologized and remained defiant. This behavior is unacceptable and not what you expect from a Marriott Autograph Collection property. Very disappointing. While this experience was very negative, I want to highlight that other team members were friendly and attentive, and showed the level of service expected from this brand. "

"This was our 25th wedding anniversary and a bucket list trip for us. We had roaches in our room in the room next to us had a dog that would bark at all hours of the night. We went to the front desk and called several times to no avail. Finally, on our third night they said the next morning they would deep clean our room and spray it for bugs. They never did. M when we arrived Our sheets had black stains on them and they were never changed. Our shower had rocks and sand in. It was also never cleaned. Valet parking is a joke. The literally parked our car along side of the highway. Upon checkout, I was so frustrated and disappointed I brought them one of the bugs. At that point, they comped our room charges, which honestly is a bare minimum of what they could’ve done.. but they never removed our breakfast charges which we had prepaid for as part of our reservation. Honestly, we could’ve stayed at a La Quinta and been treated better"