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Reviews of Islands Stay Hotels - Mactan

2.5 out of 5
Islands Stay Hotels - Mactan
Mactan Island, Lapu-Lapu, Cebu

Reviews

6.6
Rating 10 - Excellent. 24 out of 172 reviews" "
Rating 8 - Good. 53 out of 172 reviews" "
Rating 6 - Okay. 57 out of 172 reviews" "
Rating 4 - Poor. 21 out of 172 reviews" "
Rating 2 - Terrible. 17 out of 172 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Amie

Stayed 1 night in Feb 2024

6/10 Okay

Joselito

Liked: Cleanliness, staff & service
The management MUST stop the visiting time policy. The hotel IS NOT A HOSPITAL or A PENETENIARY FACILTY.
Stayed 1 night in Mar 2024

8/10 Good

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and a mall. Taxi to airport was less than p100. The mall has a jollibee and McDonald's. On the main road from bridge 2. The least expensive room was very small. It was clean, slow to no hot water. CR had TP which is a big plus. Friendly staff.

2/10 Terrible

Yvan, Indio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Low Standard Hotel with Dishonest Managment January 2024 I have traveled across the Globe for leisure, vacation, diving trips. I never felt so taken advantage of by an hotel management. I made my reservation with Expedia as a VIP. To begin, there is no hot water, the room was dirty, Wifi almost non existent. I choose the run down 2 stars hotel because of it's proximity to the Cebu International airport. To ruin my last 2 days of a wonderful vacation, the hotel policy has, a surcharge of 1500 pesos for any large stains on bed sheets. At the time of check in, the front desk clerk mentioned that there were stains on the bed sheets. When asked for the proof, the employee took 5 min to show me, 2 small blood stains smaller than a penny on the bed sheet. The day hotel rate in this low standard hotel is 1100 pesos per night. I was due to pay more than the daily rate of a room to wash a bed sheet. Is the Managment wishes to steal the money of hard working peoples, just do it, don't try to find a loophole to justify it. I will never come back to this low standard hotel with questionable and dishonest people. I love the Phillipines and its peoples but I am going to make sure that dishonest people are brought light.Happy 2024 year to anyone!
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of a busy shopping and dining area. The hotel itself was quiet. It is also close to the airport.
Stayed 1 night in Dec 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Hotel is very close to the airport and is economical. You get what you pay for.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

April Gwendolyn, Boise

Stayed 2 nights in Sep 2023

10/10 Excellent

April Gwendolyn, Boise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom had a comfortable stay here. Overall a decent experience.
Stayed 1 night in Sep 2023

6/10 Okay

Holly

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you like hostel accommodation but with walls around your bed and a personal bathroom then its ok. The bed was rock hard and the shower had no hot water in the evenings and barely a dribble of pressure. Wifi almost never worked. Was genuinely quite terrible but the staff were as friendly as anywhere in the Philippines
Stayed 2 nights in Sep 2023

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service
The room is in very good condition for the price per night. Island Stays Hotel has been a part of a lot of wonderful memories.
Stayed 1 night in Jul 2023

8/10 Good

Geof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Cebu Airport
The staff were very welcoming and friendly. That was a wonderful reception when we arrived at 1:30am after a long day of travel (and hours later than anticipated). The rooms are very basic but great value so close to the airport and with great food and beverage options nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Gem

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so convenient to take public transportation
Stayed 1 night in Jun 2023

10/10 Excellent

Glenn

Stayed 1 night in May 2023

10/10 Excellent

Mary jean

Travelled with family
They help
Stayed 1 night in Jan 2023

6/10 Okay

Norman

Liked: Staff & service
Disliked: Property conditions & facilities
The place needs repair.
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness
No towel rails, hangs or hooks in the bathroom. Shower knob doesn’t work.
Stayed 2 nights in Oct 2022

8/10 Good

Lorelie

Stayed 2 nights in May 2021

10/10 Excellent

Loui Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing.
It was a terrible stay. No complimentary water, no water glasses, the other bed seems to fall and there are cockroaches on the floor.
Stayed 1 night in Mar 2020

8/10 Good

John, South Carolina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs updating the plumbing and better sound for tv - tv was all the way up and volume was still too low
Stayed 1 night in Mar 2020

6/10 Okay

Johanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was the only good thing about this hotel. Management did not seem to have any effort to maintain the hotel. Dusty and smelly room, outlet wall have holes, light flickering seems like we're in a horror movie, bathroom mirror rusty and broken, beddings have stains, dirty exterior(outside of our room)Husband saw a cat-size rat just outside our room.
Stayed 1 night in Feb 2020

8/10 Good

Kristin Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and close to the airport when you have an early flight... helpful staff as well!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Convenient but needs improvement
I picked this hotel because it has airport transfer but they did not specify that it’s an additional service and you need to pay for it. So i ended up paying for our airport transfer. The hotel could use some renovation.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to airport but facility is outdated. Sheets were dirty, room needs repainting. Insects everywhere
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
cheap and affordable but details about amenities were not clear especially re wifi. no wi-fi in the room at all just in the lobby, i would pay more for wifi that is accessible in the room not just in the lobby.
Stayed 2 nights in Sep 2019

8/10 Good

lupo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2019

2/10 Terrible

Annabel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stinks! It was under renovation and it was not stated in the Expedia website.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its close to the island central mall, also close to Mactan airport. There is mo wifi in rooms only in lobby . Also there is no dead bolt lock on doors
Stayed 1 night in Jun 2019

2/10 Terrible

Ryan, canada

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need lots of improvement, services staff and amenities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Hot and cold shower pressure and temperature were not consistent. Staffs were helpful and courteous. Overall, it was an okay stay.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

AJ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Badly maintained. Saw lizards all over the place. Needs repainting as looks worn out. Felt like it was a motel. Won’t stay there again.
Stayed 1 night in Jun 2019

6/10 Okay

Junlif

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The place is convinient its near the mall and airport and taxis. This is what I like most.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like much about this place, except it was close to the airport
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hospitality and great, cold rooms with hot water!From Alabama, USA.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
cebu vacation
good, safe and clean stay, though the bathroom need some improvements..
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

lupo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is close by and restaurant also the airport
Stayed 1 night in Feb 2019