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Reviews of Hyatt Place Lansing - East

3 out of 5
Hyatt Place Lansing - East
2401 Showtime Dr, Lansing, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best was the pool
Stayed 1 night in May 2024

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024

8/10 Good

Dan, Park Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel a bit away from a mall
Stayed 1 night in Apr 2024

10/10 Excellent

LORI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the lobby bar were friendly and provided excellent service.
Stayed 1 night in Apr 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and we’ll definitely be back. Very nice rooms, and the breakfast had great options.
Stayed 1 night in May 2024

8/10 Good

Cyndi

Stayed 3 nights in Feb 2024

2/10 Terrible

Kathleen

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Benjamin, Takoma Park

Travelled with family
Disliked: Cleanliness, amenities
Very much of an a la carte budget hotel. We spent 3 nights, our room was never cleaned, towels were not refreshed. Reception staff is friendly; but several of the back room staff were wraithlike. I did not appreciate having to pay $10 a night for parking. The wifi was good. At this hotel, one buses their own bags.The hotel sells $6/bottle water in the rooms instead of providing at least a bottle of purified or mineral water, per person, per day. The rooms require a bit better sound-proofing around the main doors.
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Stayed 1 night in Apr 2024

6/10 Okay

John, Columbus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was generally good and clean. However, beware of the unavoidable hidden "$10 parking charge" they'll hit you with at check-in. The only hotels in which I've ever seen an "optional" parking added into the bill was in big metropolitan densely-packed cities like New York or Chicago, in which parking is scarce. This hotel is located in a sparsely-packed area of suburbia next to a large shopping outlet with more parking space than people. Do I feel like I got conned out of a measly $10? Yes. Was it a deal-breaker? No. But, it did leave a bad taste in my mouth, and I would certainly warn people about this shady practice.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is there's no in room microwave that's at least a half star deduction.
Stayed 2 nights in Apr 2024

6/10 Okay

Noelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Joel

Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for us the only thing is the bed could've been a little more comfortable
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

lindsey

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great stay. We were here for unfortunate circumstances , but had a great second stay at this hotel. The only thing we would suggest would Be having extra blankets and pillows for the pull out couch and the water pressure was pretty poor.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in East Lansing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

8/10 Good

Stacie

Stayed 1 night in Mar 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2024

4/10 Poor

Tracy

Travelled with family
Disliked: Staff & service, amenities
The staff checking us in was not private with our information. They spoke very inappropriately and loudly with other guests around who could hear personal information. Customer service and privacy training would be appreciated.
Stayed 1 night in Feb 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jamone

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Bob

Place is nice wish they would have something ( to eat) for people who need to catch a 6 am flight out of Lansing. Missed breakfast completely. Even some power bars or a doughnut??
Stayed 1 night in Feb 2024

10/10 Excellent

Nonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, with everything you may want!
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

6/10 Okay

James

Business traveller
They have to many hideen fees . $75 deposit with a credit card on file . $10 for guest parking ? Ill never stay here again becsuse of these two issues for me . A fee for parking afted ive paid for a room (home away from home). I dont pay to park at a place im paying fo stay at unless im rquesting valey service . I was forced to pay to park accross the street and carry my bags to the hotel from that point . Its just not something im willing to pay e tra for . Its a scam . There are plenty of hotels in the area that convenience there customers with free on site parking .
Stayed 1 night in Jan 2024

10/10 Excellent

Michael, Louisville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lois

Stayed 1 night in Jan 2024

10/10 Excellent

Robin

Liked: Property conditions & facilities
Riley, Mackenzie Roni did an excellent job and we appreciate their hospitality.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorin

Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that I would note as a complaint is that they charge for parking which there’s no need for because the parking lot is enormous and ample.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Debbie, Oxford

Stayed 1 night in Dec 2023

10/10 Excellent

Welisa

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for an overnight stay and it was absolutely perfect! When I return to Lansing, this is where I plan to stay. Absolutely fantastic...
Stayed 1 night in Dec 2023

6/10 Okay

Steven

Stayed 4 nights in Dec 2023

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room was clean and pleasant
Stayed 1 night in Nov 2023