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" Checkin was smooth and quick, staff were accommodating and friendly, the room was extremely clean and updated, and the parking was easy with ticket validation. I loved the ease of finding food and the layout of the room was fantastic. "

"We were only there overnight but everything was good "

"I recently stayed at the Canopy by Hilton Ithaca Downtown and overall had a very positive experience. The hotel itself is beautiful, clean, and clearly well maintained. The location is excellent, and the rooms were comfortable—especially the beds. Where the experience fell short was on the service side. The staff, while friendly, often came across as a bit disengaged and not particularly attentive. There were small but noticeable issues—like empty coffee stations and long wait times at the restaurant (we were told 45 minutes for food), which made it feel understaffed. That said, one staff member in the restaurant on Friday night made a genuine effort to improve the experience, which was appreciated. With a stronger focus on service and staffing, this hotel could easily match the high quality of its physical space."

"Excellent "

"yes"

"On the plus side, the bathroom had a shower stall, and there was a large TV with cable channels in the room. On the other hand, our room had no chair of any kind and only one nightstand. Everything was unclean, with crumbs on the nightstand and floor. It was a big disappointment, because the hotel definitely has got a potential. "

"Great stay"

"Our visit to Silversands was very nice and it was great accomodations for our group of 6 adults. The home was beautiful and was well stocked (basic neccessities were supplied). The sauna and hot tub were relaxing- bring robes when you visit in winter like us! Views of the lake from the house are mainly from the dining room. The hosts checked in on us which was appreciated also.Thank you for your hospitality!"

"Room needs a in depth inspection, human DNA on cushions, amenity dispensers empty, clean in the corners. Advertises as 3 bed 2 Queen and sleeper couch - no bed linens supplied for sleeper. Not a great advert for Radisson. "