The Ritz-Carlton, Langkawi

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Luxury
5.0 star property
9.6

Exceptional

Serene escape with panoramic elegance

Surrounded by lush greenery and turquoise waters, this serene retreat offers breathtaking panoramic views. Unwind in the luxurious Rainforest Suite, savour exquisite dishes at Horizon Restaurant, and rejuvenate by the infinity pool.

Popular amenities

  • On private beach
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,073
includes taxes & fees
25 Sept - 26 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Corner (View)

A room with a large window, a ceiling fan, a table with chairs, and a TV on the wall.

Junior Suite, 1 King Bed, Balcony, Corner (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Balcony (View)

A bedroom with a large bed, a wooden deck, and a view of a swimming pool.

Villa, 1 Bedroom, Balcony (View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

A modern living room with a large window, a pool view, a dining area, and a ceiling fan.

Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 280 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Balcony, Oceanfront (Balcony)

A bedroom with a large bed, a TV, and a balcony with a view of the sea.

Villa, 1 Bedroom, Balcony, Oceanfront (Balcony)

  • Ocean view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Balcony, Oceanfront (Balcony)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the ocean.

Villa, 1 Bedroom, Balcony, Oceanfront (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the outdoors.

Deluxe Room, 1 King Bed, Corner (View)

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony (View)

A hotel room with two beds, a sofa, a coffee table, and a balcony with outdoor furniture.

Deluxe Room, 2 Queen Beds, Balcony (View)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Oceanfront (Oceanfront)

A spacious living room with a large sofa, armchairs, and a dining area. It features a large window with a view of the ocean.

Villa, 2 Bedrooms, Private Pool, Oceanfront (Oceanfront)

  • Ocean view
  • 465 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Oceanfront

A coastal property with two buildings featuring red roofs, situated on a rocky shoreline with a backdrop of lush green hills and a mountain.

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 650 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Corner)

A balcony with a view of the sea, a wooden deck, and outdoor furniture.

Deluxe Room, 1 King Bed, Balcony, Ocean View (Corner)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with two large beds, a sofa, a coffee table, and a balcony with a view of trees.

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
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About the area

Located in Langkawi, The Ritz-Carlton, Langkawi is near the airport and on a private beach. While the natural beauty of Cenang Beach and Tanjung Rhu Beach can be enjoyed by anyone, those looking for an activity can explore Kuah Jetty. Travelling with kids? Consider Craft Cultural Complex and Langkawi Water Kingdom. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ziplining, horse riding and hiking/biking trails nearby. Visit our Langkawi travel guide
Map
Jalan Pantai Kok, Langkawi, Kedah, 07000

What's nearby

  • A lighthouse, rocky shoreline, trees, and a sunset over water.
    Pantai Kok Beach
    7 min drive - 4.2 km
  • A cable car system over a coastal landscape with lush greenery and a view of the sea.
    Langkawi Cable Car
    8 min drive - 5.8 km
  • A beach with clear turquoise water, a sandy shore, and rocky outcrops with vegetation.
    Tanjung Rhu Beach
    33 min drive - 28.2 km
  • Pantai Teluk Nibong
    3 min walk - 0.3 km
  • Kuah Jetty
    33 min drive - 27.1 km

Getting around

  • Langkawi (LGK-Langkawi Intl.)
    7 min drive

Restaurants

  • The Beach Grill & Bar
    9 min walk
  • Kapal Layar
    4 min walk
  • Kopi Ais Mamu Ikat Tepi
    2 min drive
  • Harbour Park Seafood Restaurant
    4 min drive
  • Santai @ Kuza & Luke Cafe
    15 min walk

About this property

The Ritz-Carlton, Langkawi

  • Luxury family-friendly hotel near the airport
  • You can look forward to a free breakfast buffet, 2 poolside bars and a corner/local shop at The Ritz-Carlton, Langkawi. With a private beach, beachfront dining and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, aromatherapy or a deep-tissue massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local cuisine. Fitness classes are offered at the health club; other things to do include rowing/canoeing, ecotours and windsurfing. In addition to a terrace and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • 3 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • An outdoor tennis court, a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and a vegetable garden
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 119 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Rainfall showers, eco-friendly toiletries and deep-soaking baths
    • 55-inch LED TVs with premium channels
    • Wardrobes/cupboards, balconies and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hai Yan Chinese Restauran
  • Horizon
  • Langkawi Kitchen
  • The Beach Bar & Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,790 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Low-height electrical sockets in bathroom
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2026 to December 6 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 20 August 2026 to 15 October 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for MYR 480.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 10.00 per accommodation, per night
  • The city tax amount listed may increase during popular local events, such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia; for more details, please contact the property

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 480.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does The Ritz-Carlton, Langkawi have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7 AM to 7 PM. One of the swimming pools will be unavailable from October 20 2026 until December 6 2026 (dates subject to change). The property will be renovating one of the swimming pools from August 20 2026 until October 15 2026 (completion date subject to change).

How much does it cost to stay at The Ritz-Carlton, Langkawi?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Langkawi on 25 Sept 2026 start from NZ$1,073, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Langkawi pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Langkawi?

Self-parking and valet parking are free at this property.

What time is check-in at The Ritz-Carlton, Langkawi?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Langkawi?

Checkout is at noon.

Does The Ritz-Carlton, Langkawi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 200 per vehicle applies.

Where is The Ritz-Carlton, Langkawi located?

Nestled on the beach, this Langkawi hotel is within 2 mi (3 km) of Pantai Teluk Nibong, Telaga Harbor and Burau Bay. Pantai Kok Beach and Field of Burnt Rice are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Langkawi Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 261 out of 320 reviews
Rating 8 - Good. 43 out of 320 reviews
Rating 6 - Okay. 6 out of 320 reviews
Rating 4 - Poor. 3 out of 320 reviews
Rating 2 - Terrible. 7 out of 320 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room was incredible, staff were beyond attentive, any niggles were resolved immediately and perfectly. A really incredible stay, we will be back.
Spa
Beach/beach grill
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a beachfront villa 21 and it was amazing. Location was perfect. Had shade from the trees to escape the sun but direct access to the beach. Located between Horizons bar and the restaurant. Staff was very personable. Jat was our Butler and he made us feel welcomed and was always there if we had a request. All the staff was exceptional to be honest!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort in Mar 2026. It is clean, quiet, & secluded. All staffs greeted us with a smile at all time, and they even personalized our 25th anniversary with decoration and a custom made key chain; a small but meaningful gesture. Room service & turn down service were great. Pool and beach are clean. The only thing that needs improvement is the food; it was not bad, but not eye opening either. We will definitely consider going back if we can.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, staff was super attentive and lots of free things. Property is not showing its age at all. Food options are very good , the kitchen especially is amazing. The buffet at all Ritz Carlton are top notch
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really great stay - Beautiful yet still very functional rooms nestled in nature environment, each restaurant has its unique architectural feature and the staff team warm/impeccable
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded my expectations!! This hotel is so beautiful and we enjoyed every single minute of it. The staff are so friendly and nice, we were definitely spoilt and pampered throughout our stay. They’ve also gone above and beyond for our honeymoon which we were so touched and made our experience so beautiful. The breakfast buffet was so delicious, I’ve been to many hotels but this is definitely number 1. The food at beach grill and horizon was so delicious too. We also enjoyed our massage at the spa and Que was very knowledgable and entertaining for the nature walk. Absolutely recommend this place, honestly no need to look elsewhere ! We will be coming back again soon :)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly relaxing, beautiful surroundings and wonderful staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The service was excellent. Staff were acocmodating and so courteous. The room was very good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with fantastic facilities and staff
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hospitality. Wonderful room, facilities and restaurants.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an awesome awesome exprience. I have been to hundreds of 5 star hotels but nothing beats this place. Perfect from the staff to the resort , to the room, to the location, to the facilities and food. Perfect !!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was Amazing…very friendly staff and never got a no for an answer..Always willing to help.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our family stay at Ritz Carlton Langkawi with our toddler. The room was impressive (very spacious, clean, ocean views - one of the nicest rooms we’ve stayed in), breakfast buffet was amazing and the hotel was very kid friendly. We appreciated the little things that customer service thought of - one day we came back to our room and there was a kids tent in the room! These little thoughtful touches made our stay memorable and I would definitely recommend this hotel and would come again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forest feel with minimum seaview, staff service excellent, overall nice experience. Our room need to walk staircase down one level (no lift), suggest hotel to avoid this room type for family with young kid.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Incredible stay from start to finish - beautiful hotel and the staff were top notch. Stayed for our honeymoon and they made it an incredibly special time. 10/10.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service was second to none

What an incredible place! The service is second to none and the atmosphere and setting is beautiful. The pools are great but so is the beach, and the monkeys are cute.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

Ritz-Calton Langkawi IS paradise! We have been here four times now and every time they exceed our expectations. It is the best!!! Friendly staff, nice rooms/villas, clean and a very nice breakfast!
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, the horizon pool is great and staff will serve snack food n drink to you free of charge . Saturday with live music playing while you enjoy dinner or swimming in horizon. The facilities , steamed room, sauna are complimentary and service are excellent The breakfast also wonderful , buffet and including A la cart .. I definitely will return . It really worth in value . Staff are all friendly
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, making my family vacation a very wonderful experience. For improvement, suggest to upgrade their kids club to have more activities.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Ritz Carlton Langkawi for 3 nights and would rate it one of the best luxury hotels we had stayed so far. Room was very spacious, with unique design, located in rainforest terrain and I really enjoyed perfect view of the blue-green sea from our room balcony. As the rooms, villas and various facilities are scattered across the rainforest, we moved around by hotel buggy and the atmosphere and experience was truly holiday-like. Hotel staff are amazing. They are very polite, greet you everywhere and always offering helps. My wife and I enjoyed our stay here very much
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel and more

This is one of the best hotels we’ve ever stayed at. Upon arrival we were upgraded to a suite. Throughout the trip we were greeted by friendly staff who remembered our names. The restaurants are fantastic, great food and views. I’d recommend this hotel to absolutely anyone who asked me - best experience we’ve ever had!!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Absolutely lives up to its 5 star reputation. Service interactions were all welcoming, pleasant and accommodating to our needs. Our room was perfection. Balcony was pleasant, there is plenty of comfortable seating choices in the room. The bathroom is a highlight. Housekeeping service was impeccable, right down to a lovely bubble bath, strewn with rose petals, they prepared on two occasions. Diptyque products. Food at all the venues, particularly the breakfast buffet, was excellent. Spa services were very good and the spa setting is stunning. Grounds and landscaping are well maintained. There are some lovely garden walks to enjoy. The onsite gym is nice and was reasonably busy on the days that I used it. Beach is well groomed. We were unable to enter the water the few days that we were there due to warning flags. Pools were nice enough. The adult pool was closed for maintenance during our visit, an alternative pool was offered at one of the beachfront villas, but we did not use it. The family pool was busy with children, as expected. There was not much shade cover to be had at the adult pool and it would have been extremely hot baking the sun (hopefully they are addressing that with the renovations) Of note, the resort is on a very hilly slope. Our 3 story building didn’t have an elevator. There are plenty of golf carts available to take you where you need to go. If accessibility is an issue for you this could be a hindrance. Outstanding property.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Island bliss

Blissful stay, staff were cheerful and extremely keen to make one's stay enjoyable. Idyllic location. Our rainforest villa was very private, cleverly architected and comfortably laid out inside. The private splash pool was larger than I expected. The only improvement i can think of would be to have an adjustable parasol by the sun loungers (they were just too hot to use for quite a lot of the day). Thanks for a lovely stay.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the Ritz

Beautiful room and breakfast was great. The problem I have is our room was just opposite the restaurant and in the morning and late afternoon, staffs were shouting to each other. Check in was slow . But lobby staff were friendly and helpful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Just” 5 stars as the app doesn’t allow to give more Simply amazing Service was attentive, scrupulous and extremely professional. Really beyond expectations.
Stayed 6 nights in Nov 2023