Indoor pool, open 6:00 AM to 10:30 PM, pool loungers

Reviews of Country Inn & Suites by Radisson, Lancaster (Amish Country), PA

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The hotel was close to many of the attractions in the area, as well as shopping.
Stayed 2 nights in Apr 2024

8/10 Good

Koh

Travelled with family
Liked: Cleanliness, amenities
Near to outlets and food places. Also near to Amish attractions
Stayed 2 nights in May 2024
Response from Country Inn & Suites on 23 May 2024
Thank you for your rating and review. We are so glad that you found our location convenient. Thank you for choosing to stay with us and we look forward to seeing you again.

6/10 Okay

Hubert, Chicago

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in May 2024
Response from Country Inn & Suites on 23 May 2024
Thank you for your rating. Thank you for choosing to stay with us and we look forward to seeing you agian.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it , can’t wait to come back!
Stayed 2 nights in May 2024
Response from Country Inn & Suites on 23 May 2024
Thank you for your generous rating and kind words. We are always happy when our guests had such a great stay they can't wait to come back! Thank you for choosing to stay with us and we look forward to seeing you again.

4/10 Poor

Magda

Liked: Cleanliness, property conditions & facilities
C
Stayed 1 night in May 2024
Response from Country Inn & Suites on 23 May 2024
Thank you for taking the time to leave a rating. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Thomas, howard beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well run
Stayed 2 nights in May 2024
Response from Country Inn & Suites on 16 May 2024
Thank you for your generous rating and kind words. We are always excited when our guests felt we earned a 5 out of 5 rating! Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location to all nearby attractions. Many restaurants in the area. The rooms, pool and hot tub were great. The breakfast they offered was plentiful! The staff was friendly and helpful. We definitely will stay again on our next visit to Lancaster.
Stayed 1 night in May 2024
Response from Country Inn & Suites on 16 May 2024
Thank you for your rating and review. We are so glad that you like our location and enjoyed our breakfast, pool and jacuzzi. We are also happy that you found our staff friendly and helpful. Thank you for choosing to stay with us and we look forward to seeing you agian.

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Country Inn & Suites on 16 May 2024
Thank you for your generous rating. We are always excited when our guests give us a five out of five rating. Thank you for choosing to stay with us and we look forward to seeing you again.

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2024
Response from Country Inn & Suites on 16 May 2024
Thank you for your rating. Thank you for choosing to stay with us and we look forward to seeing you agian.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very professional help
Stayed 3 nights in May 2024
Response from Country Inn & Suites on 11 May 2024
Thank you for your generous rating and kind words. We are so happy that you felt we deserve a 5 out of 5 rating! We our so glad that you found our property clean and staff professional. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 10 May 2024
Thank you for your generous rating. We are always glad to hear our guests feel we deserve the highest rating! Thank you for choosing to stay with us and we look forward to seeing you again.

6/10 Okay

TRACI

Travelled with family
Liked: Cleanliness, staff & service
We had a King room on the side of the street. The traffic noise was very disturbing. The pillows were very small and flat. The room and hotel was clean. The price was good and very conveniently located.
Stayed 1 night in May 2024
Response from Country Inn & Suites on 9 May 2024
Thank you for taking the time to write a review. We are happy that you found our property clean and a good value as well as liked our location. We are sorry you experienced traffic noise. For future bookings, we recommend booking a one bedroom suite with 2 queen beds, all of which face the back. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Lydia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, accommodating, staff was wonderful! Very attentive. Clean and spacious!
Stayed 1 night in May 2024
Response from Country Inn & Suites on 9 May 2024
Thank you for your rating and review. We are so glad that you found our rooms comfortable, clean and spacious and our staff attentive. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from Country Inn & Suites on 5 May 2024
Thank you for your generous rating and kind words. We are always glad to hear that our guests found our staff to be friendly. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Agueda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hot tub and the pool. The hours of it being open and closed are very convenient. The staff is welcoming. Check-out process is easy. And the rooms are super clean.
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 4 May 2024
Thank you for your rating and also for taking the time to share your thoughts. It is always good to hear that our guests had a welcoming experience with our staff and a convenient check out process. We are also happy that you enjoyed our pool and found your room to be clean. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Vicki

Travelled with partner
Liked: Amenities
This property has had many upgrades since my last visit. Very clean, staff very friendly and professional. A little disappointed in the breakfast options. Much less than years prior. Overall very pleased and would definitely stay again.
Stayed 1 night in May 2024
Response from Country Inn & Suites on 4 May 2024
Thank you for your rating and review. We are always glad to hear our guests noticed our upgraded rooms and found them clean. We are also happy to hear that you found our staff to be friendly and proficient. We do try to provide a wide variety of items at breakfast in order to appeal to a large customer base. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Laurie

Staff was wonderful, clean, quiet, will be back for sure!
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 4 May 2024
Thank you for your generous rating and kind words. It is always good to hear that our guests feel we deserve a 5 out of 5 rating! Thank you for staying with us and we look forward to seeing you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service, assistane and support upon check-in. Very friendly staff and breakfast was really good with a variety of food products to select. Also provided free cookies after 1:00 PM. Highly recommend this hotel and expect to stay again when I am in the area. Keep up the Outstanding job! Thanks.
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 2 May 2024
Thank you for your rating and for taking the time to share your thoughts. We are so happy that you found our staff proficient and that our breakfast had a good variety of items. Thank you for staying with us and we look forward to having you back.

10/10 Excellent

Tenzin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Location was great. Close to many tourist attractions .
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 29 Apr 2024
Thank you for your rating and review. We are glad that you found our location convenient and our staff friendly. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 29 Apr 2024
Thank you for your generous rating and kind words. We are so happy you enjoyed your stay. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

MILVY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Apr 2024
Thank you for your generous rating. We are always happy to see our guests felt we deseerve the highest rating. Thank you for choosing to stay with us and we hope to see you again.

10/10 Excellent

sajed

Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 2 May 2024
Thank you for your generous rating. We are always excited when our guests rate us 5 out of 5! Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Country Inn and Suites by Radisson was clean. Staff were friendly. Breakfast was okay.
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 24 Apr 2024
Thank you for your rating and review. We are always glad to hear our guests found our property clean and our staff friendly. Thank you for choosing to stay with us and we look forward to seeing you again.

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
q
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 24 Apr 2024
Thank you for your rating. We are always glad to recieve such a high rating from our guests. Thank you for choosing to stay with us and we look forward to seeing you again.

6/10 Okay

Mohammad

Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 9 May 2024
Thank you for taking the time to leave us a rating. We hope you enjoyed your time in Lancaster and we look forward to seeing you again.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all . The staff was friendly Place was clean, rooms were spacious Hot tub and pool were.an added plus Have stayed there 3 years in a row and will be back
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 19 Apr 2024
Thank you for your rating and review. We are always excited when our guests felt we deserved the highest rating! We are so happy that you found our hotel clean and enjoyed our spacious rooms. We are also glad you enjoyed our pool. Thank you so much for staying with us and we look forward to seeing you again.

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for work. Had a wonderful experience. Very clean
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 18 Apr 2024
Thank you for your rating and review. We are always glad to hear that our guests had a wonderful experience and found our property to be clean and well kept. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here for work. Room and hotel is very clean. Staff is very friendly and knowledgeable. Definitely will stay here again!!!
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 18 Apr 2024
Thank you for your rating and for taking the time to write a review. We are always pleased to hear that our guests plan on coming back! We are glad you found our rooms clean and staff friendly. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely suite.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 18 Apr 2024
Thank you for your generous rating and kind words. We are always happy when our guests felt we deserved the highest rating! We are so glad that you enjoyed our spacious suite room. Thank you for staying with us and we look forward to seeing you again.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to all shopping and attractions.
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for your rating and review. We are happy that you found our location convenient. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The beds were comfortable. The staff were nice and helpful. The location was great, close to everything, and you can walk to Tanger outlets.
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 12 Apr 2024
Thank you for your rating and review. We always love to hear that our guests felt we deserved the highest rating! We are happy you found our rooms to be clean and comfortable. We are also happy that you found our location convenient and our staff helpful. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Maciel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff very friendly.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 4 Apr 2024
Thank you for your rating and review. We are always pleased that our guests felt we deserve such a high rating! We are happy that you found the property to be clean and the staff friendly. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 31 Mar 2024
Thank you for giving us such a high rating. We are so glad our hotel met your expectatiions. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
Thank you for your rating and review. It is always nice to hear that our guests enjoyed our breakfast and found our location convenient. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days, 3 nights and the property was great! Location was perfect and right in the middle of everything. Breakfast was tasty with lots of options. Hotel staff was extremely friendly and hospitable. Would love to return next time we come back to the area! The only things that could’ve used improvement were the sofa bed wasn’t very comfortable (are they ever?) and the chairs in the dining room are odd because there’s no support in the middle of them so you kinda feel like you may fall through sometimes. 😬 Haha luckily we didn’t, and we weren’t in there for anything other than breakfast!
Stayed 3 nights in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
Thank you for your rating and for taking the time to share your thougts. We always appreciate some kind words from our guests. We are happy that you found our location convenient and found our staff to be friendly. We are also glad that you enjoyed the breakfast. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Denise

Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for your rating. We are glad that our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

charles

Liked: Property conditions & facilities
Great staff very polite
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 25 Mar 2024
Thank you for your rating and review. We are so glad that our hotel met your expectaions. Thank you for choosing to stay with us and we look forward to seeing you again.

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people weren’t overly friendly but everyone else seemed to be very nice.
Stayed 4 nights in Mar 2024
Response from Country Inn & Suites on 22 Mar 2024
Thank you for your rating and review. We apologize that you felt our front desk staff wasn't overly friendly. It is never our intention for our guests to feel unwelcome. Thank you for choosing to stay with us and we hope you give us another chance in the future.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 28 Mar 2024
Thank you for your rating and review. It is always nice to hear that our guests felt we rated the highest. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and close to shopping and dining.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 22 Mar 2024
Thank you for your rating and for taking the time to write a review. We are glad that you enjoyed our room and found our location convenient. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute reservation and the staff was able to accommodate us. The hotel was clean and comfortable. The rooms were updated and were roomy.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 10 Mar 2024
Thank you for your rating and review. We are always glad to hear our guests were satisfied with their stay at our hotel. We are happy that you found our rooms up to date as well as clean and comfortable. We are glad our staff was able to accommodate your reservation and we hope to see you again the next time you are in Lancaster.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 8 Mar 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us and we hope you will consider staying again!

2/10 Terrible

Melissa

Canceled at check in. Required a $200 deposit because I was local. Also wouldn’t accept my credit card because it had my maiden name on it. But the same card was used to pay for my room which was good enough for my room charge. Very very rude front desk staff. Did not stay.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 4 Mar 2024
Thank you for your rating and review. We do require a deposit of 200 for reservations residing within 50 miles of the hotel. Also, we take credit card fraud very seriously and we do require a matching ID with the credit card. Thanks again for your rating and review.

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 1 Mar 2024
Thank you for your rating and review. We are glad to hear that you found our property to be clean. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Tammy

Stayed 3 nights in Feb 2024
Response from Country Inn & Suites on 21 Mar 2024
Thank you for your rating. It is always good to hear that our guests feel we deserve the highest rating. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Maribell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cozy place. My kids and I have a safe and great time.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 29 Feb 2024
Thank you for your rating and for taking the time to share your thoughts. We are happy that you and your kids enjoyed yourselves at our property. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 26 Feb 2024
Thank you for your rating and we always appreciate guest feedback. We are happy that you like our location. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 24 Feb 2024
Thank you for taking the time to give us a rating and write a review. We are happy that you found our staff to be friendly and helpful. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous!!!!
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 24 Feb 2024
Thank you for taking the time to rate our property and write such a nice review. We thank you for your kind words and we are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to shopping
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 21 Feb 2024
Thank you for taking the time to rate our property. We appreiciate your feedback and we are happy our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again.