Family Suite, 2 Queen Beds | Private kitchen

Reviews of Classic Inn

2 out of 5
Classic Inn
2302 Lincoln Highway E, Lancaster, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 417 reviews" "
Rating 8 - Good. 150 out of 417 reviews" "
Rating 6 - Okay. 53 out of 417 reviews" "
Rating 4 - Poor. 17 out of 417 reviews" "
Rating 2 - Terrible. 14 out of 417 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Inn is by far one of the best budget hotels we’ve ever stayed in. The check-in process was quick, taking no more than five minutes, and the gentleman who checked us in was very friendly and polite. The room was clean, and all the sheets and towels smelled amazing. Our only complaint during this stay was the ice machine not working in our building, but it wasn’t a big deal. Another thing we noticed was the disability parking spot is a little too tight and could benefit from being expanded a little bit to make it more accessible. Overall, we feel extremely satisfied with what we got for our money. When we come back, we will stay here again and will recommend it to friends.
Stayed 2 nights in May 2024
Response from Classic Inn Staff on 21 May 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn. We try to have a back up for ice just in case the ice machine breaks at the front desk. We wish you would have shared your concern, we would have tried our best to resolve it.Thank You for staying with us.

10/10 Excellent

Robin, East Greenville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room with the kitchen was nice gave sexual room and didn't have to eat out all the time. I would definitely recommend the classic inn. Will stay there again when I'm in Lancaster!
Stayed 3 nights in May 2024
Response from Classic Inn Staff on 14 May 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

8/10 Good

Thanh

Liked: Cleanliness, staff & service
It’s ok not bad, remember to bring your own shampoo and napkins or tissues Hotel owner very friendly
Stayed 6 nights in Apr 2024
Response from Classic Inn Staff on 7 May 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Classic Inn Staff on 18 Apr 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy , safe, clean, staff was awesome!
Stayed 3 nights in Mar 2024
Response from Classic Inn Staff on 20 Mar 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Edward

Business traveller
Liked: Amenities, property conditions & facilities
I loved the coziness. The room felt like home and very very spacious!!
Stayed 4 nights in Feb 2024
Response from Classic Inn Staff on 5 Mar 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the front desk was polite professional and wonderful vibe.
Stayed 3 nights in Feb 2024
Response from Classic Inn Staff on 4 Mar 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

2/10 Terrible

T

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Smiling rude people. They wouldn't let my son onto the grounds until I came out. They mistook my 12 who I checked in with as a trespasser. The man was really creepy.
Stayed 1 night in Jan 2024
Response from Classic Inn Staff on 14 Feb 2024
We are so sorry for the inconvenience. We will try our best to make sure it doesn't happen again.Our staff is very friendly and we have never been in a situation like this before.

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Classic Inn Staff on 2 Feb 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

2/10 Terrible

Mark

Stayed 1 night in Jan 2024
Response from owner on 28 Jan 2024
why would you give us a poor rating and want to stay again

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful
very friendly staff and easy to talk to.
Stayed 4 nights in Dec 2023
Response from Classic Inn Staff on 31 Jan 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was friendly and helpful. The room was well-appointed and clean. The location was great for our family plans.
Stayed 2 nights in Dec 2023
Response from Classic Inn Staff on 6 Jan 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Keree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Classic Inn Staff on 6 Jan 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Kiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was clean and spacious
Stayed 1 night in Dec 2023
Response from Classic Inn Staff on 6 Jan 2024
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Brandy, Omaha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and super understanding about my fiancé having his service animal. We wound up staying longer than we anticipated but they were very accommodating and the room was very clean and quiet.
Stayed 1 night in Dec 2023
Response from Classic Inn Staff on 19 Dec 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, basic, clean and budget friendly
Really, don't pass this up as a typical motel. It is a simple and basic motel, but very clean, comfortable beds, friendly staff, smells good, and in safe area too, just perfect for our budget stay.
Stayed 1 night in Dec 2023
Response from Classic Inn Staff on 19 Dec 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

8/10 Good

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Classic Inn Staff on 19 Dec 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023
Response from Classic Inn Staff on 8 Dec 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us!

10/10 Excellent

Thomas

Business traveller
Liked: Property conditions & facilities, room comfort
Great Stay
On a business trip of 4 days and happy I selected Classic Inn. Front office staff was very professional and friendly and obviously take pride in the facilty. The property is well cared for and accommodating. Will be my go to place on future travel to the area as well as recommending to friends and associates.
Stayed 4 nights in Nov 2023
Response from Classic Inn Staff on 8 Dec 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Reasonable price . Friendly staff . Quiet .
Stayed 1 night in Nov 2023
Response from Classic Inn Staff on 29 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn

10/10 Excellent

TAMARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 1 night in Nov 2023
Response from Classic Inn Staff on 26 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Classic Inn Staff on 21 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the people in the office were very friendly and let you know they were there if you needed anything. The place was extremely clean which is so important. Everything in the room worked well and was very comfortable. Will come again.
Stayed 1 night in Nov 2023
Response from Classic Inn Staff on 12 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn. Thank You for staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills Place to Stay
Very nice no frills place to stay. It was clean every day. If you want more, then find a place and pay more. I would stay here again when looking for a low price place to stay
Stayed 2 nights in Nov 2023
Response from Classic Inn Staff on 4 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful, room was very neat and clean.
Stayed 2 nights in Oct 2023
Response from Classic Inn Staff on 4 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the vanity area and showeer/toilet are not visible from the front door. A couple of the outlets didn't work, but the management and staff were so friendly and accomodation that I can't complain! Will definitely stay there again!
Stayed 1 night in Oct 2023
Response from Classic Inn Staff on 4 Nov 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn. Thank You for staying with us.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2023
Response from Classic Inn Staff on 30 Oct 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us!

8/10 Good

Janel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were very friendly and accommodating when i requested new towels. Also check in and check out went smoothly. My only complaint is bed was hard and spread is a bit odd. Also could have used extra blankets as well as a sheet on sofa pull out.
Stayed 1 night in Oct 2023
Response from Classic Inn Staff on 30 Oct 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.We wish you would have shared your concern during your stay so we could have tried our best to make your stay pleasant.Thank You for staying with us.

10/10 Excellent

Mary

Our first time staying here. They were very accommodating and leaving us a key in the mailbox since we did not get in until 1:30 AM. Room was clean and comfortable and check out was easy.
Stayed 1 night in Oct 2023
Response from Classic Inn Staff on 24 Oct 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lg.towels good help
Stayed 3 nights in Oct 2023
Response from Classic Inn Staff on 6 Oct 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Classic Inn Staff on 5 Oct 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

CHARMAIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from kepal on 30 Sept 2023
thank you for your nice review, it's a pleasure to have such wonderful people staying here and god bless

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Classic Inn Staff on 25 Sept 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, friendly personnel. Close to attractions and convenient to good eating establishments. Wonderful stay!!
Stayed 2 nights in Sep 2023
Response from Classic Inn Staff on 19 Sept 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn. Thank You for staying with us !

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Friendly greeting from the start. Rooms were clean and comfortable. Great value for the money.
Stayed 1 night in Aug 2023
Response from Classic Inn Staff on 28 Aug 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Boonsung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from kepal (owner) on 26 Aug 2023
Thank You for your stay and your kind review hope to see you again

4/10 Poor

Thomas

Stayed 3 nights in Aug 2023
Response from Classic Inn Staff on 11 Sept 2023
We appreciate your feedback and since you stayed for 3 days you could have shared your concern during your stay so we could have tried to make your stay pleasant.Thank You for staying with us

10/10 Excellent

Dawn

Stayed 1 night in Aug 2023
Response from Classic Inn Staff on 5 Sept 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn. Thank You for staying with us.

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to many restaurants and stores. It is in a good location to go to different destinations. The staff was wonderful and the room was clean.
Stayed 2 nights in Aug 2023
Response from Classic Inn Staff on 5 Aug 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

8/10 Good

Trudy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Is clean and close to everything. People are very friendly. Will definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Classic Inn Staff on 5 Aug 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
overly priced for the way it was. We would never s
Check-in was good and person was friendly. The bed was very uncomfortable, the room smelled, heard a strange dripping noise all night!
Stayed 1 night in Jul 2023
Response from Classic Inn Staff on 5 Aug 2023
We appreciate your feedback. We wish you would have shared your concern during your stay so we could have tried to resolve it by switching a room. The mattress is brand new, we just changed it few months ago.We are sorry for the inconvenience.Thank You for staying with us.

10/10 Excellent

Adam, South Orange

Stayed 1 night in Jul 2023
Response from Classic Inn Staff on 21 Aug 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

10/10 Excellent

Leon

Stayed 1 night in Jul 2023
Response from Classic Inn Staff on 20 Jul 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dated but very clean and affordable hotel. Our room with two queen beds was spacious. The staff was great. The hotel is just minutes from the Sight and Sound theater, Dutch Wonderland and many stores and restaurants.
Stayed 2 nights in Jun 2023
Response from Classic Inn Staff on 29 Jun 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Classic Inn Staff on 20 Jun 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond to see we were comfortable.
Stayed 1 night in Jun 2023
Response from Classic Inn Staff on 20 Jun 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: Hotel staff were friendly and helpful. Our room was super clean and smelled great. The grab bar in the tub/shower was very helpful, and the shower worked wonderfully. The bed was very comfortable, a plus for someone with chronic pain. If I was someone else I might think the pillows were rather flat, but I like flat pillows so they were just right for me. The area around the hotel was very quiet. Dislikes: The drapes wouldn't stay together at the bottom so I had to do something to block people seeing into the room. The cover on the bed foundation was worn and looked dirty, although it might not have been. The bed frame stuck out on the side and I bumped my leg on it. The refrigerator didn't seem very cold. As we were getting ready to go to an early morning event I discovered the hair dryer only blew cold air. Fortunately that wasn't a big deal.
Stayed 1 night in Jun 2023
Response from Classic Inn Staff on 20 Jun 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.We are here to make your stay pleasant. If you would have shared your concern during your stay, we could have tried to resolve it.Thank You for staying with us.

10/10 Excellent

DANTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Close to shopping, restaurants and sightseeing.
Stayed 1 night in Jun 2023
Response from Classic Inn Staff on 5 Jun 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us.

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alot of higway noise from large trucks all night long, otherwise the accommodations were fine.
Stayed 1 night in May 2023
Response from Classic Inn Staff on 20 May 2023
We appreciate your feedback. We have rooms in the back building with less traffic noise. If you enjoyed your stay, you can call us with your request.Thank You for staying with us.

10/10 Excellent

Sallie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Does not have many amenities, such as pool, breakfast, etc, but the beds are comfortable, rooms are clean, and staff is very friendly. It was perfect for our short stay and we would definitely stay there again.
Stayed 1 night in May 2023
Response from Classic Inn Staff on 15 May 2023
We appreciate your feedback and glad to know that you had a pleasant stay at our Inn.Thank You for staying with us !