I thought the staff was very helpful & friendly. Between 10 PM-8 AM they have very strict quiet hours, & they enforce that to ensure the guests get adequate sleep, which helped us very much with getting sufficient rest. Also, the area was surrounded by a plethora of stores, which is very convenient. The only complaint I have is the AC would continually turned on & off throughout the night, & according to my knowledge, there’s no way to make it constant so I brought a fan with. Very wonderful hotel! & the TV allows you to connect your phone so you can play stuff from your phone & have it on the TV. We always come back to this hotel because it is so convenient, the staff is friendly, & we love the TV!