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Ridge Pointe

3.0 star property
Family-friendly hotel with 2 restaurants and health club

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Ridge Pointe in Tahoe Village welcomes families and adventure-seekers with comfortable amenities. Guests can relax in the spa tub after a day of activities, dine at two on-site restaurants serving breakfast and lunch, or gather for friendly competition at the billiards table.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

Highlights

Fridge
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

TV, DVD player

Suite, 1 Bedroom

Highlights

Separate dining area
Fridge
TV
Washer/dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Sofa bed
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

TV, DVD player

Suite, 2 Bedrooms

Highlights

Separate dining area
Fridge
TV
Washer/dryer
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Sofa bed
  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
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About the area

Map
455 Tramway, Stateline, NV, 89449

What's nearby

  • Heavenly Gondola - 12 min drive - 8.3 km
  • The Shops at Heavenly Village - 12 min drive - 8.3 km
  • Casino at Harrah's Lake Tahoe - 12 min drive - 8.3 km
  • Lakeside Beach - 12 min drive - 8.6 km
  • Heavenly Ski Resort - 16 min drive - 11.5 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 70 min drive

Restaurants

  • ‪Lucky Beaver Bar and Casino - ‬12 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪The Oyster Bar - ‬11 min drive
  • ‪Chart House - ‬8 min drive
  • ‪Tahoe Tavern & Grill - ‬10 min drive

About this property

Ridge Pointe

Family-friendly hotel near Heavenly Ski Resort
You can look forward to a playground, an arcade/games room and laundry facilities at Ridge Pointe. Active travellers can enjoy rafting at this hotel. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, light fare and happy hour. Guests can also expect to find a health club, a business centre and a free children's club.
You'll also find perks such as:
  • Outdoor pool access nearby
  • Free self-parking
  • Access to a nearby indoor pool, express check-out and free newspapers
  • Barbecues, a billiards/pool table and meeting rooms
Room features
All guestrooms at Ridge Pointe feature comforts such as safes and free newspapers.
Other conveniences in all rooms include:
  • Childcare services and cots/infant beds
  • Hypo-allergenic bedding, sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels and DVD players
  • Fridges, microwaves and cookware/dishes/utensils

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • The Bear Trap Bar
  • The Bistro
  • The Hungry Bear Restauran

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Health club
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • Rafting
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Cot (surcharge)
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [400 Ridge Club Dr, Stateline, NV. 89449]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay.
Cots (infant beds) are available for USD 12 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.26 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 12 per stay
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Ridge Pointe Condo
Ridge Pointe Condo Stateline
Ridge Pointe Stateline
Ridge Pointe Tahoe Lake Tahoe (Nevada)/Stateline, NV
Ridge Pointe Tahoe Stateline
Ridge Pointe Hotel
Ridge Pointe Stateline
Ridge Pointe Hotel Stateline

Frequently asked questions

Does Ridge Pointe have a pool?

Yes, this property has outdoor pool access.

Is Ridge Pointe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ridge Pointe?

Self-parking is free at this property.

What time is check-in at Ridge Pointe?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Ridge Pointe?

Checkout is at 10 AM.

Where is Ridge Pointe located?

This family-friendly Stateline hotel is located in the mountains, within 1 mi (2 km) of Stagecoach Express, North Bowl and Boulder. Boulder Carpet and Galaxy are also within 3 miles (5 km).

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Reviews

Ridge Pointe Reviews

7.8

Good

8.8

Cleanliness

7.6

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 69 out of 202 reviews
Rating 8 - Good. 75 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 20 out of 202 reviews
Rating 2 - Terrible. 10 out of 202 reviews

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rough start, but overall a good stay.

Checked in and they didn’t have my reservation in the computer. They had to “build it” in the computer. In total it took about 25 minutes to check in. She said she would give me a room with a great view since I had to wait so long. The room wasn’t in the building that I made my reservation for though. Arrived in the room, and it did have a great view, but was this tiny room not really matching the description. I called and inquired and was told that was a “standard king” and other amenities were not guaranteed. 15 minutes later she called and offered a different room in a different building. I accepted and was pleasantly impressed by the change. Not the same view, but a very nice room. Walls are too thin, I could hear the people next door quite well. They were loud people. Outdoor hot tub was not hot at all, but indoor one was nice. Overall I was happy with the stay and would stay again. I was also pleased to find a charge station for my EV. Attached pictures are my view.
Stayed 2 nights in Jan 2020

8/10 Good

Jackie, California

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice space everything went well the only odd thing was everything kept shocking us like the door handle to the balcony and then light switches
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like that the front desk was so inaccessible. Check-in was unclear as you had the choice to go to the front desk located in another building or you could check-in over the phone but you’d eventually have to go to the front desk to put a card on file. Express check-out was available, but I have yet to receive my receipt for my stay and was charged $10 for something unknown. It was extremely hard to get in contact with staff over the phone, at one point our room key stopped working and of course the only solution was to drive to the front desk to have it replaced. Customer service was poor.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful and peaceful

Beautiful area and lots to do at the resort. It's best if you can take advantage of all they have to offer while you're there.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site's location is close to both Lake Tahoe and the Carson Valley.
Stayed 2 nights in Aug 2019

8/10 Good

Lupiloo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When it comes to checking in you have to go way up the hill to the club house (which is not at the same hotel) they don't tell you or have any signs letting guests know where they should go to check in. Office was closed and no one in site. Waited for 20+ mins before we saw a maintenance worker who told us about checking in up the hill. Besides that we had a great stay! We stayed in a 2 bedroom suite and it had 2 master bathrooms one with a jetted tub. The drive there was beautiful and only 10mins from the main city (Lake Tahoe) will be back soon!!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I have stayed at this property every year for the last 4 years. I love the rooms and the amenities the property has. The building we stayed in can use some TLC. On our last night, the fire alarm went off and we all had to exit our rooms around 10 pm and stand outside in the snow (not the resorts fault). The elevator would not work after that. Luckily I was only 1 floor up, so I had to carry all of our stuff down one flight of stairs and then back up on fight to get to my car. The resort comped me 2 nights stay. Not a usual experience, I would recommend it and I will go back.
Stayed 3 nights in Apr 2019

2/10 Terrible

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid this place

Horrible check-in procedure. No mention of going to the main lodge for check in, phone at our building didn't work. Keys stopped working so have to drive to main lodge to get new keys (replacements didn't work either). Staff not very friendly, no AC, slow WiFi. Spend the extra money and stay at the casinos in South Lake.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will return rn again soon. The staff was really nice
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Sauna was not working. Door key didn't work the second day.
Stayed 3 nights in Mar 2019

10/10 Excellent

Dyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again!

Great resort! Went with a few girlfriends for my birthday. Room was clean and the roof top Jacuzzi was my favorite. Service was great, no complaints. Would stay here again.
Stayed 1 night in Feb 2019

4/10 Poor

boris

Liked: Cleanliness, property conditions & facilities

don't go there

many problems from the beginning: lost reservation, we'd to stay outside of the building in cold for 40 min, misleading description, lack of instruction, etc,
Stayed 1 night in Jan 2019

8/10 Good

dave

very nice
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice rooms, horrible check in

Liked the room, did not like having to drive to a different facility to check in. Would have stayed somewhere else if I'd known it would take an hour to check in.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms. Grear views. Hard to get from one building to another
Stayed 3 nights in Mar 2018

8/10 Good

Minal S.

Nice property

Some issues with check-in, was confusing. Kitchen sink tap was broken. Overall good. Got unlucky with the weather conditions so did not get the full experience. Would come back.
Stayed 2 nights in Feb 2018

10/10 Excellent

Rhonda P.

Amazing property for skiing!

If you are visiting Heavenly for skiing, this is the perfect property. The location can't be beat! It's a very short walk to the Stagecoach lodge and ski lift. Or if you prefer to not walk, there is a free shuttle that is run by the property. The condo was also perfect! Very spacious and comfortable, with a gorgeous fireplace and amazing view. And you have access to all the amenities that the very large "mother" property offers. I fully recommend this property.
Stayed 3 nights in Dec 2017

10/10 Excellent

Marty L.

Beautiful facility, great location and service

We stayed at Ridge Tahoe, The Plaza building. The location was conveniently located near the restaurant, spa and transportation to the ski lifts. The shuttles take you anywhere you need within the resort and the bus service takes you into town for shopping, gambling or any other entertainment you want. The room was comfortable, beautiful and clean. The employees were helpful and polite. We will definitely be back.
Stayed 4 nights in Dec 2017

8/10 Good

Scott H.

Good Location

Good location to ski to Heavenly from, stove needs to be fixed.
Stayed 5 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Great Location, Nice Place, Poor Service

We went to our 2 bedroom unit after checking in it was just starting to be cleaned. We helper with the cleaning and did not end up with enough towels. Called the front desk for towels 2 days in a row and did not receive them. Had to find someone cleaning another room to get towels. My son was giving the rolled eyes and "I guess so" when he asked an employee if he could throw away something in his garbage card.
Stayed 3 nights in Dec 2017

8/10 Good

jay, LasVegas

Liked: Cleanliness, property conditions & facilities, room comfort

Recommend

Beautiful layout and views. Enjoyed the full size fridge and kitchen. Not close to town, if you have no car you can pay a lot in uber charges. Nice hot tub and near lift, another ridge had a restaurant in it and the spa, maybe look into staying there next time. Great daily cleaning service and underground parking
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice room nice view.

The only short coming would have been in the kitchen. The cooking equipment offered would have made it possible to boil water. If you were to plan a dinner you would need to bring almost everything that you might need from home.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views

It was a very nice room. Was way more than expected to
Stayed 1 night in Nov 2017

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had an amazing stay at the Ridge. The staff are so friendly and helpful. The condo was clean and had everything that we needed. The complimentary freshly baked banana bread in the refrigerator was good. Breakfast at the Bistro was fine. Well equipped kitchen, dishwasher, washer and dryer, Jacuzzi in the bedroom - it was more than our expectation.
Stayed 1 night in Oct 2017

8/10 Good

Traveler, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value stay

Ridge Pointe is part of Ridge Tahoe, and having many years experience with their facilities I wasn't surprised that the room quality would be superior. Check in is at the Ridge Tahoe front desk; staff very helpful and courteous. Room, very spacious and spotlessly clean. My only issues: it's very difficult (even with years of driving on Tramway) to see the signage at night if you're a late arrival. For whatever reason, GPS points to the Ridge Tahoe desk when you enter the Ridge Pointe address, as well as identifying Ridge Pointe as Ridge Crest, an adjacent property with similar but different street address. This does become very confusing on arrival.
Stayed 1 night in Sep 2017