Chateaux & Hotels Collection in Lake Lucerne

"Place was great location! NO A/C in any rooms……86 degrees in our room at night even with open window and fan going…..so hot and uncomfortable "

"Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food. "

"This is my 2nd time staying in this hotel & always love having the own temperature control. AC & Launry available are additional star to my review. There is no reception deskbbut check in and out is easy. "

"Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere."

"Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction"

"Friendly service at checkin. Very informative and helpful. Room attendants were happy and accommodating as well. The attached restaurant offered delicious italian cuisine. The hotel was in a great location; off the main road and close to old town and the train station. We will choose this location again on our next Lucerne trip. "

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "