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Reviews of Home2 Suites by Hilton Lake City

3 out of 5
Home2 Suites by Hilton Lake City
414 Southwest Florida Gateway Boulevard, Lake City, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 438 out of 557 reviews" "
Rating 8 - Good. 90 out of 557 reviews" "
Rating 6 - Okay. 17 out of 557 reviews" "
Rating 4 - Poor. 4 out of 557 reviews" "
Rating 2 - Terrible. 8 out of 557 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, outdoor seating area for relaxation
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly, Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying with them and as always it met my expectations! Once again it was a joy to meet up with Morgan the front desk assistant
Stayed 2 nights in Mar 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clerk. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to place when traveling north. Easy access, dog friendly, and nicely appointed room.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazingly set up. From the seating area and firepit out front, to the breakfast area. It had a grill area next to the pool. The room was well thought out. Almost a full size Frig, a D/W a microwave, dishes and silverware. A desk and lots of storage. Seperation drape between bed and pull out couch. Nice view of the pool. No balcony. Check out time is at 12
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast was good. Room was roomy enough for 6 of us to sleep there for the night.
Stayed 1 night in Dec 2023
Response from Kim Strickland Director of Sales on 9 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate you taking the time to share your thoughts with us. Your kind words truly brightened our day. It was our pleasure to have you as our guest, and we can't wait to have the opportunity to serve you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 out of 5
Everything things was great just expected a better bed from a Hilton property
Stayed 2 nights in Jan 2024
Response from Kim Strickland Director of Sales on 9 Jan 2024
Thank you for taking the time to share your feedback. Your concerns are important to us, and we are committed to addressing and improving upon the issues you've raised. It was our pleasure to have you as our guest, and we can't wait to have the opportunity to serve you again.

10/10 Excellent

Merlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Joshua, Miami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey for the area
Stayed 1 night in Jan 2024
Response from Kim Strickland Director of Sales on 9 Jan 2024
Thank you for choosing Home2 Suites and for taking the time to share your thoughts. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

MARCO

Stayed 1 night in Jan 2024

10/10 Excellent

beatriz

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean place to stay.
Stayed 1 night in Dec 2023
Response from Kim Strickland Director of Sales on 9 Jan 2024
Thank you for choosing Home2 Suites and for your feedback! We appreciate your review and are delighted to hear you had a positive experience during your stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Kimberly, Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at Home 2 suites, and I can truly say it did not disappoint. The room was very nice and roomy. The front desk staff was extremely nice especially Morgan! He was so pleasant and very attentive to me and my family. We definitely will be booking again to stay there because we are always in Lake City
Stayed 2 nights in Dec 2023
Response from Kim Strickland Director of Sales on 9 Jan 2024
Our sincere gratitude for the wonderful review you left for us online. Your kind words truly brightened our day, and we are thrilled to hear about your positive experience. It was our pleasure to have you as our guest, and we can't wait to have the opportunity to serve you again.

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
The stay was great and breakfast was delicious. Our room was very clean and spacious. All that we needed was provided. I highly recommend and will be staying here, again.
Stayed 1 night in Dec 2023
Response from Kim Strickland Director of Sales on 9 Jan 2024
Our sincere gratitude for the wonderful review you left for us online. Your kind words truly brightened our day, and we are thrilled to hear about your positive experience. It was our pleasure to have you as our guest, and we can't wait to have the opportunity to serve you again.

10/10 Excellent

Deston

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this establishment to everyone
Stayed 3 nights in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. We are thrilled to hear that you had a positive experience, and your kind words inspire us to maintain the high standards we strive for. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Another Hotel...gone to the dogs
Going to the dogs. Yet another nice hotel that lets dogs come and even gives them treats for showing up. Great if you are dog, but if you are someone who doesn't want to hear dogs barking, come into contact with fleas or who does not wish to see a Shiba Inu Japanese guard dog in the lobby. The room was very clean, the breakfast lady was excellent, the desk staff was okay (except one of the two the evening clerks saying it wasn't a big deal if the wifi went out), and the location was good. I wish we could sort hotels within hotel.com and Expedia with the criteria that dogs are not allowed. Or at least they are limited to one part of the ground floor and that they are not allowed in eating areas.
Stayed 2 nights in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. We are thrilled to hear that you had a positive experience, and your kind words inspire us to maintain the high standards we strive for. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gerald L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gary

Travelled with family
Very nice place
Stayed 2 nights in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Katie

Stayed 1 night in Nov 2023

10/10 Excellent

JAMES A

Stayed 1 night in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Vickie

Stayed 1 night in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was quite possibly the cleanest hotel we have ever stayed at! all employees constantly cleaning lobby moping floors, cleaning walls in elevators ect. room was always clean the maids came often and if we needed something they responded quickly.hotel location central to Lake City freeway close. Safe area. just a great experience even though we weren't there most of the day! will be back!
Stayed 5 nights in Oct 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. We are thrilled to hear that you had a positive experience, and your kind words inspire us to maintain the high standards we strive for. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Sonia

Travelled with family
Liked: Amenities, property conditions & facilities
Excelente servicio, tremenda habitación
Stayed 1 night in Oct 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

TERRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim Strickland Director of Sales on 15 Dec 2023
On behalf of the entire team at Home2 Suites by Hilton, we want to express our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest. Thank you for taking the time to share your feedback about your recent stay. We sincerely appreciate your support, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Breakfast was fine too.
Stayed 1 night in Oct 2023

4/10 Poor

KEVIN, Naples

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its on the highway. Too much road noise to sleep. Travelocity also messed up the reservation so there was no room reserved however the clerk was able to find a vacant room for the night.
Stayed 1 night in Sep 2023

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning soon
Wonderful place! We call because we were ahead of schedule and they allowed an early check in and work great the whole time we were there and anything we need it
Stayed 1 night in Sep 2023

10/10 Excellent

Jordan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a road trip and it’s right off 75 which was really convenient. We were very happy with this property! Everything felt new and clean. The shower amenities (shampoo, conditioner, body wash) were much nicer than I expected. The beds and pillows were very comfortable. We stayed in a room with 2 queen beds, a pull out sofa, and a kitchenette which very comfortably slept all 5 of us. We would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2023

10/10 Excellent

KEITH, BEAVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable. Quick easy parking and fast check in. Great breakfast selection and food areas are kept clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Vicky

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2023

10/10 Excellent

johanna l

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, would stay here again. Definitely would recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

linda

Liked: Cleanliness, property conditions & facilities, room comfort
Linda
What a wonderful hotel. It is beautifully appointed, very clean and a staff that is friendly and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

RICHARD, davie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, professional staff, and convenient location.
Stayed 1 night in Jul 2023

10/10 Excellent

Sharony, Garner

Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2023

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Stayed 1 night in Jun 2023