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Lovely staff! Within walking distance to old town. Spacious room. Parking on street or in parking garage is right next to hotel, right next to train station as well.
Awesome location right by train station and the old town of Annecy. Tons of shopping, restaurants, and walkable to lake locations. Great spot and great hotel. Clean rooms, Euro size, but very well run.
Dear SUPHACHAI,We thank you for sharing your feedback with us and are delighted to hear that the experiencewas up to your expectations.Cordially,Dmitri
The hotel is conveniently located near the train station but in a clean, safe neighborhood (not what I usually expect from a hotel 2 blocks from a train station!) The breakfast buffet was extensive — there was a great selection for 20€ including several gluten-free options. It was a short walk to the canals and old town. We would stay here again.
Good Location. Easy access to all. Clean, friendly staff but standard room was too small. Luggage barely fit. Bathroom very small. Minibar fridge has no room for your own bottles. Fine for a few days if you are out all day.
Comfortable city centre hotel with friendly and helpful staff.
Only criticism was the lift was small which can cause delays..
Very much enjoyed our stay .
Verified traveller
Stayed 6 nights in May 2022
Response from Dimitri on 23 Jun 2022
Dear guest good afternoon,
We thank you for your feedback.
Regarding the lift unfortunately we are dependent on the building.
Best regards,
Dimitri
For a 4 star rating, the rooms and bathroom was very small. Everything was undated and very clean and service was good.
Jose
Stayed 1 night in May 2022
Response from Dimitri on 23 Jun 2022
Dear Jose good afternoon,
We thank you for your comment, it is very important for us to improve the experience. For bigger room you could choose an executive one.
Best regards,
Dimitri
This was an amazing stay. The views from the hotel are amazing and the staff is extremely friendly. It is also a convenient location close to the train station for an early train but also easy to walk anywhere in town.
Really convenient location (~5mins) to Old Town and Annecy bus and train station. Staff are great and welcoming. Room is a compact but very functional with a bath tub and all the comforts.
We had a spacious and comfortable room during our stay. The staff were very friendly and helpful. The hotel was well located for all of the amenities and we highly recommend this hotel for a stay in Annecy.
Hotel Carlton is a nice hotel near the historic district in Annecy. Lots of restaurants and things to do nearby. The parking was odd as it was cheaper to use the underground paring nearby than the actual hotel parking. The lift was small so we often used the stairs, but the room was nice and as advertised. Overall a nice experience.
Great location. Easy to walk to the old town area, just a couple of blocks away. Staff here is amazing. Very helpful and speak English. Clean room, simple but clean. Parking made all the difference.
The bed and pillows were very comfortable, enabling me to get a good nights sleep. The location is fantastic, and the room was quiet. The robes and slippers are a nice to relax in.
Deb
Stayed 1 night in Sep 2019
4/10 Poor
RBLeft, Cambridge, MA
Travelled with partner
6 Sept 2019
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
A few nice people but very uncaring staff. We were in their way. A group of motorcyclists came in our second day and took over the place. No more Best Western for me.