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Overview of The Ritz-Carlton, Kapalua

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,949 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationKapalua Resort12 min walk
Popular LocationKapalua Golf Resort Bay Course15 min walk
RestaurantPineapple Grill16 min walk
RestaurantSea House Restaurant4 min drive
AirportKahului, HI (OGG)53 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, Resort View

    Deluxe Room, Resort View

    Room amenities

    • 40 sq m
    • Resort view
    • Sleeps 4
    More details
  • Club Room, 1 King Bed, Resort View

    Club Room, 1 King Bed, Resort View

    Room amenities

    • 40 sq m
    • Resort view
    • Sleeps 3
    More details
  • Deluxe Room, Ocean View

    Deluxe Room, Ocean View

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Garden View

    Suite, 1 Bedroom, Garden View

    Room amenities

    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Garden View (Residential)

    Suite, 1 Bedroom, Garden View (Residential)

    Room amenities

    • 81 sq m
    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Ocean View (Residential)

    Suite, 1 Bedroom, Ocean View (Residential)

    Room amenities

    • 81 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Oceanfront

    Suite, 1 Bedroom, Oceanfront

    Room amenities

    • 108 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Ocean View

    Suite, 1 Bedroom, Ocean View

    Room amenities

    • 81 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Club Room, 1 King Bed, Ocean View (Complimentary Food&Beverage in Lounge)

    Club Room, 1 King Bed, Ocean View (Complimentary Food&Beverage in Lounge)

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 3
    More details
  • Room, Terrace, Courtyard View

    Room, Terrace, Courtyard View

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details
  • Suite, 2 Bedrooms, Garden View (Residential)

    Suite, 2 Bedrooms, Garden View (Residential)

    Room amenities

    • 121 sq m
    • Sleeps 6
    More details
  • Suite, 2 Bedrooms, Ocean View (Residential)

    Suite, 2 Bedrooms, Ocean View (Residential)

    Room amenities

    • 121 sq m
    • Ocean view
    • Sleeps 6
    More details
  • Suite, 2 Bedrooms, Oceanfront (Residential)

    Suite, 2 Bedrooms, Oceanfront (Residential)

    Room amenities

    • 121 sq m
    • Ocean view
    • Sleeps 6
    More details
  • Suite, 1 Bedroom, Oceanfront (Residential)

    Suite, 1 Bedroom, Oceanfront (Residential)

    Room amenities

    • 111 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Ritz-Carlton Suite

    Ritz-Carlton Suite

    Room amenities

    • Sea view
    • Sleeps 4
    More details
  • Royal Suite, Business Lounge Access, Oceanfront

    Royal Suite, Business Lounge Access, Oceanfront

    Room amenities

    • Ocean view
    • Sleeps 6
    More details
  • Club Suite, 1 Bedroom (Club Level)

    Club Suite, 1 Bedroom (Club Level)

    Room amenities

    • Ocean view
    • Sleeps 3
    More details

About this area

Lahaina

Located in Lahaina, The Ritz-Carlton, Kapalua is next to a golf course and near the beach. Kapalua Golf Club Plantation Course and Lahaina Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kapalua Beach and Napili Bay.

Visit our Lahaina travel guide
Popular Location

What's nearby

  • Kapalua Resort - 12 min walk
  • Kapalua Golf Resort Bay Course - 15 min walk
  • Napili Bay - 4 min drive
  • Kapalua Beach - 4 min drive
  • Napili Bay Beach - 5 min drive

Getting around

  • Lahaina Sugar Cane Train Kaanapali Landing Station - 9 min drive
  • Kahului, HI (OGG) - 53 min drive

Restaurants

  • Kai Cafe — 1 min walk
  • Burger Shack — 1 min walk
  • Pineapple Grill - 16 min walk
  • Sea House Restaurant - 4 min drive
  • Merriman's Maui - 4 min drive

About this property

The Ritz-Carlton, Kapalua

5-star beach resort with a full-service spa
Jump on the free shuttle for a day at the beach, relax by one of The Ritz-Carlton, Kapalua's 3 outdoor swimming pools, or enjoy the on-site golf course and full-service spa. All 463 rooms boast deep soaking bathtubs, and offer free WiFi and furnished lanais. IPod docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
The Ritz-Carlton, Kapalua offers 463 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to furnished lanais. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Lahaina resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2018.

Awards and affiliations

  • The Ritz-Carlton, Kapalua is listed in the 2017 Condé Nast Traveller Top 100 List.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 30.00 per day
Electric car charging station
Free local area shuttle
Free beach shuttle

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
1 coffee shop/cafe
3 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
18 holes of golf
3 outdoor pools
2 outdoor tennis courts
Basketball
Canoeing
Children's pool
Ecotours
Full-service spa
Kayaking
Pilates classes
Playground
Sauna
Shopping
Snorkelling
Hot tub
Steam room
Surfing/boogie boarding
Tennis
Yoga classes

Family friendly

3 outdoor pools
Children's pool
Dry-cleaning service
DVD player
Free local area shuttle
Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Laundry facilities
Playground

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Japanese

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Beach cabanas (surcharge)
Beach loungers
Garden
Pool cabanas (surcharge)
Pool sunloungers
Terrace

Spa

15 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Beach towels
Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV channels
DVD player
iPod dock
LCD TV
Films for purchase
Premium channels

Food and drink

Espresso maker

Outdoor space

Furnished lanai

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 36.76 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness centre access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - 234409.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Ritz-Carlton Kapalua Hotel
  • Ritz-Carlton Kapalua Resort Lahaina
  • Ritz-Carlton Kapalua Lahaina
  • The Ritz Carlton Kapalua
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
1,361
4 - Good
389
3 - Okay
123
2 - Mediocre
48
1 - Poor
28
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

We really enjoyed our stay at the ritz! The property is beautiful and never felt crowded! We loved the burger shack and the beach area. The pool was gorgeous and the drink servers were attentive and friendly! We didn’t love the “resort fee” that covers WiFi and other small things that normal Marriott properties give for free especially for diamond members. Valet is also a mandatory $30 so you end up paying quite a bit of fees on top of an ~$800 room.

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very happy, excellent service!! Can’t wait to go back.

Stayed 7 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Service was awesome!! Everyone was so nice and friendly!!! Everything was perfect!! The view, the staff, the cleanliness!!! By far my favorite vacation!!!

Stayed 7 nights in Feb. 2020

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

I liked everything about the property except that you make a club level ocean view and when i get there they tell me it is a partial view . To me an ocean view means straight out my room is an ocean view but i guess Ritz Carlton thinks an ocean view is to look around the corner to the left. Also i was not able to get my points because it was paid up front .That does not make me happy.after spending over $10,000

Stayed 6 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the friendly service and easy access to the pool/beach.

Stayed 6 nights in Feb. 2020