Laguna Holidays

The help was outstanding ! Ari had information about places to see and things to do. The Paris Beach Club Cafe had wonderful food and staff was very pleasant . The other onsite restaurants served good food at a very reasonable price and the pizza place was very tasty !! Security for the limited access property always made you feel secure but in a most friendly way. Overall a wonderful month !!!

Nice facilities, good pool, service excellent, great food, clean.

Great area, staff was exceptional.

The hotel is located in a great location within close walking distance to the Mall of Asia. The hotel has a covered parking garage located behind the hotel which you have to access by driving around the block but, once there the security staff will assist you and register your guest parking. It’s a short walk to hotel elevator but, once inside the hotel it is rather confusing to find the front desk lobby due to lack of visible directions or signage. The hotels garage elevator does not go to the ground floor even though there is a “G” button inside the elevator and will automatically stop on the 2nd floor. Upon exiting we found another set of elevators but, they do not go to the lobby as well. A guest directed us to walk in the opposite direction towards a restaurant on the 2nd floor and from there to take the escalators down to the lobby. You will also need to take the same escalators up to the 2nd floor to take yet a different elevator to go up to your hotel wing. The hotel pool looked a bit stained so we opted to pass on swimming. The hotel’s gym is accessed by walking through the hotel’s restaurant which is strange as you walk by other guests who are eating. The gym was very disappointing as the few equipment they had was broken and the air conditioning was also broken. On a positive note, breakfast buffet was good with many choices including fresh fruit. The staff was friendly and helpful so hopefully the hotel will improve and address some of the issues.

Small room. Slippery shower with no grab bar was unusable for my wife. Small hotel bar part of small lobby. Only cafe closed 2;30 to 6pm. Easy check in and relatively close to airport. OK for a quick preflight overnight, otherwise go elsewhere.